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Warranty/Shipping Admin
Four Seasons Sales —Virden, MB
- Temps plein
- Saisie de données
- Sens de l'organisation
- En présentiel
- Réductions Tarifaires
- Assurance Dentaire
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Warranty/Shipping Admin

Four Seasons Sales -
Virden, MB

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Détails du poste

Permanent | Temps plein

Profil recherché

Utilisation d'un ordinateur
Surveillance des dates de péremption
Classement
Traitement des réclamations de garantie
Emballage
Orientation axée sur le service à la clientèle
Saisie de données
Sens de l'organisation
Compétences en communication

Description complète du poste

Who we are:

Proudly recognized as a Top 50 RV Dealership in North America, Four Seasons Sales is Canada’s fastest-growing RV dealer group, with locations in Winnipeg, Virden, Regina, and Medicine Hat. Four Seasons carries a wide selection of travel trailers, fifth wheels, and toy haulers from many of North America’s leading manufacturers. In addition, Four Seasons operates one of the industry’s most comprehensive Emergency Road Service programs. Built on a foundation of exceptional customer service, we are committed to creating a team culture that supports and reflects these values every day.

What we offer:

Comprehensive Group Benefits package for you and your family
Competitive wages
Paid personal leave time
Employee Referral Program pays up to $1000 in the first year
Learning and development opportunities
Flexibility in your schedule
Fun and inclusive workplace culture

Job Summary

The Warranty/Shipping Admin is in charge of photo documentation of all defects on units for authorization from companies to submit/complete the necessary warranty claims. This individual is to ship all authorized parts out daily, ensuring proper method of transport and packaging, along with all correct shipping instructions. This will include defective claims being sent back to vendors. They are required to communicate with all departments for their shipping needs.

Duties and Responsibilities:

Take all pictures of defects in units
Warranty parts for Keystone must be returned weekly
Sort and keep parts returned neat and tidy
Make up registrations for demo personnel - register with company when unit is sold
File all T# work orders, parts invoices
File Freedom Road contract sheets
Entering expiry date on IDS for Freedom Road contracts
Complete Freedom Road claims
Update the flat rate manuals for techs
Fax all delivery inspection sheets
Transfer all T# pictures over to customer names at end of the season
Make all order cards needed giving a work order number
File all component sheets in binder
Work closely with technicians to ensure enough information has been gathered to order parts correctly. This includes asking for photos, extra measurements or an explanation of how the part works in order to get the best understanding of each part.
Fill out special order cards neatly and accurately with ALL pertinent customer information. Include a graphic description of parts needing to be ordered along with measurements, colours, placement on the trailer and photographs (when needed).
Ship all authorized parts out daily, ensuring proper method of transport and packaging, along with complete and correct shipping instructions. This will include defective claims being sent back to vendors. You will be required to communicate with all departments for their shipping needs.
Keep a log of all outgoing shipments. Include the date sent, company name, bill of lading number and courier service used.
Perform all jobs in a timely manner
Perform other duties as assigned by management.

Qualifications

Previous administrative, warranty, parts, or experience is an asset.
Strong organizational skills and attention to detail.
Excellent written and verbal communication skills.
Strong computer skills and ability to learn new systems and software.
Ability to understand technical information, measurements, photographs, and parts descriptions.
Strong problem-solving skills and ability to manage multiple priorities.
Ability to work independently and as part of a team in a fast-paced environment.
Professional, dependable, and customer-focused.
Ability to safely handle, package, and move parts as required.

Join our team as a Warranty/Shipping Admin if you’re energized, thrive in a fast-paced environment, and are eager to contribute your expertise!

Benefits:

Company events
Dental care
Employee assistance program
Extended health care
Life insurance
Paid time off
Store discount
Vision care

Work Location: In person

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