At Four Points by Sheraton Windsor Downtown, we go above and beyond in everything we do. We are inspired by our guests and one another - and are driven to make things better. We love what we do, and we give it all we've got - on property and off. When guests stay with us, it's not just a room with a bed that they're buying. It's an experience. We're looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with Four Points by Sheraton Windsor Downtown.
Explore our world
Whether you're new to hospitality or a seasoned professional, you can come to us knowing that you will always be appreciated for your natural talents. Your positive energy and people-pleasing mindset are an important part of why our guests stay with us again and again.
The impact you'll make
No matter whether a guest arrives weary from their travels or excited for a vacation, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence.
What you'll do
- Organize, confirm and process guest check-ins/check-outs and adapt for any changes
- Secure payment, verifying and adjusting billing as needed
- Provide guests with room and hotel information, directions, amenities and local interests
- Ren daily reports, reviewing to see what needs to be communicated to the next shift's staff
- Complete cashier and closing reports, counting the bank at the end of each shift securely
- Accept and record wake-up calls, delivering to the right department
Rewards for work, benefits for your lifestyle
You'll be supported in and out of the workplace through:
- Discounts on hotel rooms
- Learning and development opportunities
- Recognition programs
- Encouraging management
- Team spirited colleagues
What we're looking for
- A warm, people-oriented demeanor
- A team-first approach
- A gift for paying attention to the smallest details
- Willingness and availability to work the overnight shift from 11pm-7am
The role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less or equal to 25 pounds without assistance.
You're welcome here
Our highest priority is making you feel as welcome as our guests. We want you to know you're important to us and that you'll make an impact in your role, and for that, you'll be appreciated and valued.
Pay: $20.26-$21.01 per hour
Benefits:
- Discounted or free food
- On-site parking
Work Location: In person
