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Insurance Claims & Programs Coordinator

National Bank of Canada -
Winnipeg, MB

Postuler dès maintenant

Détails du poste

Temporaire | Temps plein

Profil recherché

Service à la clientèle
Études postsecondaires
Anglais
Expérience administrative
Diplôme d'études secondaires
Esprit d'analyse
Affaires
Compétences en communication

Description complète du poste

Attendance

Hybrid

Job number

34130

Category

Support

Status: Temporary 18 months

Type of Contract

Temporary

Number of months

18 months

Schedule: Full-Time

Full Time / Part Time?

Full-Time

Posting date

13-Jul-2026

Area(s) of interest: Operations

Location(s): Winnipeg

A career as an Insurance Claims & Programs Coordinator within the Administration team at National Bank is to support the delivery of timely and accurate insurance claims processing while managing insurance programs and requirements. In this role, you will contribute to risk mitigation, operational efficiency, and customer satisfaction by collaborating with internal partners and external stakeholders.

Your role:

Manage the end-to-end processing of insurance claims, including intake, assessment, settlement, and closure
Collaborate with customers, insurers, vendors, and internal teams to resolve claims and ensure optimal outcomes
Administer and support insurance programs, including policy maintenance, claims coordination, and reporting activities
Ensure compliance with internal policies, regulatory requirements, and documentation standards related to insurance and registrations
Support funding and operational processes by verifying insurance and registration requirements are met
Maintain accurate records, complete financial adjustments, and coordinate payments and recoveries related to claims and programs
Identify opportunities to improve processes, enhance service delivery, and reduce risk exposure
Deliver a high standard of customer service while managing a high-volume workload in a fast-paced environment

Your team:

This position reports to the Assistant Manager, Insurance Claims & Programs. You will collaborate with internal stakeholders including Administration, Collections, Accounting, and other operational teams, as well as external contacts such as customers, brokers, vendors, and insurance providers. The team operates in a fast-paced, detail-oriented environment with a strong focus on accuracy, service excellence, and risk management.

Prerequisites:

High school diploma or equivalent work experience/training
Post-secondary education in Business Administration, Insurance, Risk, or equivalent experience is an asset
2+ years of administrative or customer service experience
Prior insurance industry experience is an asset

Professional and Technical Skills:

Strong analytical skills with ability to assess claims and insurance coverage
Attention to detail and accuracy in high-volume processing
Ability to manage multiple priorities and meet deadlines
Proficiency with systems and ability to adapt to new tools

Interpersonal & Behavioral Competencies:

Strong customer service and relationship management skills
Effective communication skills, both written and verbal
Ability to collaborate and work cross-functionally
Sound judgment and problem-solving abilities
Ability to handle confidential information with discretion
Team-oriented mindset with a focus on continuous improvement

Languages:

English

Your benefits

In addition to competitive compensation, you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:

* Health and wellness program, including many options

* Group insurance

* Generous pension plan

* Employee and Family Assistance Program

* Preferential banking services

* Opportunities to get involved in community initiatives

* Telemedicine service

* Virtual sleep clinic

We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

Making a bold move in a people-first environment

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people's lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?

Join us!

Why work at National Bank?

For an environment that supports your career path

There are many varied opportunities for you to progress and develop, and move ahead in your career. This includes on-the-job learning and training, co-development and pairing with other employees, professional support and mentoring, internal career days or discussion forums with our leaders.

For an inclusive and diverse environment

We foster inclusion in an environment where each person’s unique qualities, whether visible or invisible, are celebrated and valued. We welcome all candidates! What can you bring to our team?

Discover our culture

Duration: 1 min 25 sec

Postuler dès maintenant

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finance coordinator emplois - winnipeg mb

Insurance Claims & Programs Coordinator

Financial Coordinator - AA1 (AESES)

Asset & Investment Planning Coordinator

Community Investment Coordinator (Fund Development and Communications)

Explore jobs in cities nearby

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : finance coordinator (winnipeg mb)

Découvrir les offres d'emploi dans d'autres lieux

Why work at National Bank?

For an environment that supports your career path

For an inclusive and diverse environment

Discover our culture

Duration: 1 min 25 sec

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