7 meilleures offres (ambassador, wolfville, ns) (à pourvoir)

Front Desk Concierge
MICRO Boutique —Wolfville, NS
- À partir de 17 $ de l’heure
- Temps partiel
- Hospitalité
- Certification RCR
- Service à la clientèle
Postuler rapidement
il y a 3 jours
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Visitor Experience Coordinator
West Hants Regional Municipality —Windsor, NS
- 17,55 $ de l’heure
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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : ambassador (wolfville, ns)

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Front Desk Concierge

MICRO Boutique
Wolfville, NS

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Détails du poste

Temps partiel
À partir de 17 $ de l’heure
Il y a 3 jours

Profil recherché

Hospitalité
Certification SIMDUT
Certification RCR
Service à la clientèle
Diplôme d'études secondaires
Certificat de premiers soins de base
Sens de l'organisation
Service aux visiteurs
Compétences en communication

Description complète du poste

Position Summary

The Concierge serves as the primary guest support presence within MICRO Boutique Wolfville (Hotel). As the building does not have an elevator, this position plays a critical role in enhancing the guest experience by providing hands-on assistance with luggage, groceries, and personal belongings at check-in and check-out, as well as throughout the guest stay.

This role is both guest facing and operational. In addition to concierge services, the position supports building presentation and housekeeping logistics, ensuring common areas remain clean, tidy, and welcoming. The Concierge acts as a hospitality ambassador while providing physical support services that improve accessibility and overall guest satisfaction.

Responsibilities

Guest Services

Meet and greet guests upon arrival and departure.
Offer proactive assistance with luggage at check-in and check-out.
Carry suitcases and personal belongings up and down stairways safely and efficiently.
Assist guests with carrying groceries and other items to and from rooms.
Answer guest questions regarding the property, amenities, and local area.
Provide a welcoming and professional presence in the lobby and entryway.
Monitor guest flow and anticipate needs during peak times.

Building Presentation & Maintenance Support

Keep entryways, ramps, and common areas clean and tidy.
Sweep floors and stairwells as needed.
Wipe and polish windows and glass doors to maintain presentation standards.
Remove garbage from common areas.
Deadhead and maintain plants and flowers in shared spaces.

Housekeeping & Laundry Support

Assist cleaning crews with transporting cleaning supplies up and downstairs.
Distribute clean laundry to appropriate storage closets on multiple levels.
Transport soiled laundry to designated processing facilities.
Provide operational support during room turnover periods.

General Duties

Perform additional duties as assigned to support hotel operations.
Maintain safety awareness while navigating stairways with loads.
Report maintenance concerns or guest issues promptly to management.
Education and Knowledge
Education (preferred): High school diploma or equivalent preferred.
Certifications (preferred): First Aid/CPR and WHMIS certification considered an asset (or willingness to obtain).
Skills and Abilities: Strong customer service and interpersonal skills.
Professional, courteous, and approachable demeanor.
Ability to safely lift and carry heavy items repeatedly.
Strong organizational skills.
Ability to multitask during busy check-in/check-out periods.
Clear verbal communication skills.
Ability to work independently with minimal supervision.
Professional / Technical Knowledge: Basic knowledge of hospitality service standards.
Understanding of safe lifting techniques.
Familiarity with workplace health and safety guidelines.
Equipment: Laundry bags and rolling bins.
Cleaning tools and supplies.
Standard office communication equipment (phone, radio, etc.).
Experience: Previous hospitality, concierge, porter, or guest services experience preferred.
Experience in physically demanding roles is considered an asset.
On-the-Job-Training Time (expected): 16 hours
3–4 hours: Orientation (brand standards, service expectations, safety protocols)
6–8 hours: Shadowing during check-in/check-out periods
4–6 hours: Independent work with supervision and feedback

4. Physical Requirements and Environmental Disadvantages:

Frequent stair climbing throughout shifts.

Repeated lifting and carrying of luggage (up to 50 lbs or more).

Prolonged standing and walking.

Bending, lifting, pushing, and pulling.

Exposure to varying weather conditions when assisting guests at entry points.

Fast-paced environment during peak occupancy periods.

Work will be performed during the summer months and may involve exposure to hot and humid conditions.

Pay: From $17.00 per hour

Work Location: In person

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ambassador emplois - wolfville, ns

Front Desk Concierge

Multi Dwelling Unit Territory Representatives ( Sales and Marketing)-NS

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Retail Associate

Regional Manager, Customer Protection

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : ambassador (wolfville, ns)

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