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- Temps partiel
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PT Guest Services Agent (Front Desk) - Nova Inn Yellowknife

Nova Hotels -
Yellowknife, NT

Postuler rapidement

Détails du poste

Temps partiel

Profil recherché

Service à la clientèle
Anglais
Réception
Compétences en communication
Hôtellerie

Description complète du poste

Nova Hotels

, hospitality is more than a job — it’s about creating genuine moments that make guests feel welcome, valued, and at home. As a proudly Canadian, family-owned hotel company, we believe great experiences start with great people.

We are currently looking for a Part-Time Guest Services Agent to join our team at the Nova Inn Yellowknife. If you enjoy connecting with people, thrive in a fast-paced environment, and love delivering memorable guest experiences, we’d love to hear from you.

If the below description sounds like you, please apply online. No phone calls please, and in person resumes will not be accepted.

What You’ll Do

As the first and last impression of the hotel, you’ll play an important role in creating a warm and welcoming stay for every guest. Your day may include:

Welcoming guests with friendly, professional service
Checking guests in and out efficiently and accurately
Answering phones and assisting with reservations
Handling guest questions, requests, and concerns with care and professionalism
Processing payments and balancing cash transactions
Communicating with housekeeping and maintenance teams to ensure smooth operations
Supporting guests with local recommendations and hotel information
Helping create a positive and team-oriented atmosphere for both guests and associates

No two days are the same in hospitality — and that’s part of what makes it exciting.

What We’re Looking For

We’re searching for someone who is:

Friendly, positive, and guest-focused
Comfortable multitasking in a busy environment
Reliable and flexible with scheduling
A strong communicator with excellent customer service skills
Comfortable working evenings, weekends, and holidays as needed
Experienced in hospitality or customer service (hotel experience is considered an asset)

Qualifications

Must be legally eligible to work in Canada
Must be fluent in English
Previous customer service experience required
Previous hotel or front desk experience considered an asset

Why Join Nova Hotels?

We believe in taking care of our people. As part of our team, you’ll enjoy:

Competitive hourly wage
Employee meal program
Staff hotel rates across Alberta, Saskatchewan, and the Northwest Territories
Friends & Family hotel discounts
Employee discounts at hotel food & beverage outlets
Opportunities for growth and development within a growing Canadian hotel company

About Yellowknife

Living and working in

Yellowknife

offers a lifestyle unlike anywhere else in Canada. From the Northern Lights and endless outdoor adventure to a welcoming community and unforgettable landscapes, the North is an experience all its own.

Apply Today

If you’re passionate about hospitality and want to be part of a supportive team that values people, service, and community, we encourage you to apply.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Nova Hotels is committed to creating an inclusive and accessible workplace where everyone feels respected, valued, and supported.

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PT Guest Services Agent (Front Desk) - Nova Inn Yellowknife

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