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General Manager

Abundant Air -
Winnipeg, MB

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Détails du poste

Permanent | Temps plein
À partir de 90 000 $ par an

Profil recherché

Communication avec la clientèle
Développement des relations avec la clientèle
Gestion des opérations
Gestion des ventes
Service à la clientèle
Coaching
Leadership stratégique
Communication avec les clients
Leadership en amélioration de la qualité
Gestion d'équipe
Service à la clientèle
Orientation vers les ventes
Mentorat
Orientation axée sur le service à la clientèle
Recrutement
Construction et rénovation
Gestion de budget
Affaires
Compétences en communication
Amélioration des processus opérationnels
Consolidation d'équipe
Évaluation du rendement

Description complète du poste

General Manager

Company: Abundant Air
Location: Winnipeg, MB
Position Type: Full-Time
Reports To: CEO
Salary: $90,000 annually, plus performance-based bonus, profit-sharing opportunities, comprehensive benefits, pension matching, and paid vacation.

About Abundant Air

Abundant Air has earned a strong reputation for delivering exceptional HVAC services and customer care. With a growing team of technicians, sales professionals, and customer service staff, we are entering an exciting new stage of growth and building the foundation for future expansion across Canada.

We're looking for our first General Manager—a hands-on, results-driven leader who will oversee daily operations, lead and develop our team, drive sales performance, and help shape the future of our business.

This is more than a General Manager position. It's an opportunity to work alongside the CEO, influence strategy, build a high-performing team, and play a key role in the growth of an ambitious company.

Position Overview

The General Manager is responsible for the overall success of Abundant Air, providing leadership across operations, sales, customer experience, financial performance, and team development.

You'll split your time between the office and the field, ensuring the business runs efficiently, supporting employees, strengthening customer relationships, solving operational challenges, and driving profitable growth.

Regular Schedule: Monday to Friday. Occasional evenings or weekends may be required to support operational needs.

Key Responsibilities

Operations Leadership

Lead the day-to-day operations of Abundant Air.
Coach, support, and develop a growing team of technicians, sales professionals, and office staff.
Ensure scheduling, dispatching, customer communication, and field operations are efficient and customer-focused.
Develop and improve operational systems, processes, and best practices.
Monitor key performance indicators and implement continuous improvements.
Ensure compliance with company policies, safety standards, and industry regulations.

Sales & Business Growth

Drive revenue growth while achieving profitability targets.
Build a culture of exceptional customer service and solution-based selling.
Coach teams to identify opportunities for maintenance plans, equipment upgrades, and value-added services.
Monitor sales performance, conversion rates, average ticket values, and gross profit.
Build relationships with builders, property managers, commercial clients, and referral partners.
Partner with the CEO on strategic growth initiatives and future expansion.

Leadership & Customer Experience

Foster a positive, accountable, and high-performing workplace culture.
Recruit, coach, mentor, and retain top talent.
Conduct regular performance reviews and field coaching.
Serve as the primary operational contact for customer and service-related issues.
Ensure every customer receives an exceptional experience from first contact through project completion.

Financial Leadership

Manage departmental budgets and monitor financial performance.
Review operational reporting and key performance indicators.
Identify opportunities to improve efficiency, productivity, and profitability.
Partner with the CEO on annual planning, budgeting, and business strategy.

What We're Looking For

Proven experience as a General Manager, Operations Manager, Service Manager, or similar leadership role.
Demonstrated success leading operations, developing teams, and growing sales.
Experience in HVAC, plumbing, mechanical contracting, construction, home services, or another skilled trades environment is strongly preferred.
Strong leadership, coaching, communication, and relationship-building skills.
Financial acumen with experience managing budgets, KPIs, and profitability.
A hands-on, solutions-focused leader who enjoys working both in the office and in the field.
Entrepreneurial mindset with a passion for continuous improvement and business growth.
Valid Manitoba driver's licence with a satisfactory driving record.

Compensation & Benefits

$90,000 annual base salary
Performance-based bonus program
Profit-sharing opportunities
Comprehensive health and dental benefits
Pension matching program
Paid vacation
The opportunity to grow with a company expanding across Canada

Why Join Abundant Air?

This is a rare opportunity to join an entrepreneurial company at a pivotal stage of growth. As our first General Manager, you'll have the opportunity to build systems, develop people, influence strategy, and help shape the future of the business.

If you're a leader who thrives on building teams, growing revenue, improving operations, and delivering exceptional customer experiences, we'd love to hear from you.

Recruitment Partner

Abundant Air has partnered with Coast to Coast HR to assist with the recruitment and selection process for this opportunity. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Equal Opportunity Employer

Abundant Air is committed to creating an inclusive workplace. We welcome applications from all qualified individuals regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, religion, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other characteristic protected under The Human Rights Code (Manitoba).

Accessibility

Abundant Air is committed to providing reasonable accommodations throughout the recruitment process in accordance with Manitoba's accessibility legislation. If you require accommodation at any stage of the hiring process, please let us know.

Pay: From $90,000.00 per year

Benefits:

Dental care
Disability insurance
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match
Vision care

Work Location: In person

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