20 meilleures offres (adp) (à pourvoir)

Représentant (e) du service à la clientèle / Representative Client Service
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In this role, you will serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, training…
il y a 2 jours
Senior Implementation Specialist, Payroll- HRTech
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Ongoing training and development opportunities and a tuition reimbursement program, for even the most insatiable learner. Balance work and personal time.
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Ongoing training and development opportunities and a tuition reimbursement program, for even the most insatiable learner. Balance work and personal time.
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Lead Application Developer
ADP —Etobicoke, ON
You will operate within the full product development lifecycle from wireframes/concept and database models all the way through to development and implementation…
représentant(e) principal(e) des Comptes majeurs (HUNTER) — grandes entreprises / Major Accounts, District Manager
ADP —Montréal, QC
Nous prendrons en charge votre formation personnelle et votre perfectionnement, qui auront lieu dans un environnement informel, diversifié, dynamique et non…
gestionnaire de district des ventes internes / District Manager, Inside Sales
ADP —Montréal, QC
N'oublions pas non plus les commissions non plafonnées, les voyages de reconnaissance et les occasions de promotion dans un environnement collaboratif et amical…
Gestion des temps, spécialiste en chef d’implantation/ TLM, Lead Implementation Specialist, HRTech
ADP —Montréal, QC
Le spécialiste de l'implémentation (IS) est responsable de tous les aspects de la mise en place de la paie et du compte Workforce Now (WFN), y compris l'analyse…
Spécialiste senior en implantation - paie / Senior Implementation Specialist - Pay
ADP —Montréal, QC
Évaluer les besoins et adapter la solution : Analyser et comprendre les exigences du client liées à la gestion des heures et des présences et adapter la…
District Manager, Outside Sales
ADP —Mississauga, ON
In addition to selling cloud-based human resources solutions, you will strategically cultivate additional business within existing accounts.
PreSales Solutions Consultant (HR/PCP Certified)
ADP —Toronto, ON
You will increase sales performance by working directly with sales professionals to identify, develop, and present business solutions with the latest messaging…
Spécialiste en chef d’implantation, Paie / Payroll, Lead Implementation Specialist, HRTech
ADP —Montréal, QC
Ongoing training and development opportunities and a tuition reimbursement program, for even the most insatiable learner.
il y a 1 jour
Consultant en support TLM / Consultant TLM Support
ADP —Dartmouth, NS
Résoudre les questions relatives aux logiciels et au matériel pour les clients qui utilisent les produits de gestion du temps et du travail.
il y a 12 jours
District Manager - Outside Sales
ADP —Burnaby, BC
Ongoing training and development opportunities and a tuition reimbursement program, for even the most insatiable learner.
De 57 900 $ à 98 600 $ par an
il y a 1 jour
Benefits and Talent Consultant
ADP —Montréal, QC
Ongoing training and development opportunities and a tuition reimbursement program, for even the most insatiable learner.
il y a 1 jour
Sales Leader, SBS Accelerated
ADP —Mississauga, ON
As a participant in the Sales Executive Accelerated program, you'll have access to specially curated sales training and leadership development.
il y a 6 jours
TLM Consultant
ADP —Dartmouth, NS
Ongoing training and development opportunities and a tuition reimbursement program, for even the most insatiable learner. Adhere our 3-2 hybrid work model.
il y a 1 jour
HRIS Technology Specialist
ADP —Dartmouth, NS
Ongoing training and development opportunities and a tuition reimbursement program, for even the most insatiable learner.
il y a 1 jour
Consultant (e) bilingue en implantation de gestion de temps/ TLM Implementation Consultant
ADP —Montréal, QC
Le spécialiste de l'implémentation (IS) est responsable de tous les aspects de la mise en place de la paie et du compte Workforce Now (WFN), y compris l'analyse…
il y a 13 jours

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Représentant (e) du service à la clientèle / Representative Client Service

ADP - Montréal, QC

Postuler dès maintenant

Détails du poste

Il y a 2 jours

Profil recherché

Centre d'appels
ADP
Esprit d'analyse
Paie
Comptabilité
Compétences en communication

Description complète du poste

ADP is hiring Payroll Customer Service Representative!!!

Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?

Are you looking for an inclusive environment with a culture of collaboration and belonging?

If so, this may be an opportunity for you. Read on and decide for yourself.

In this role, you will serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, training their users on ADP technology, and more. You carry the weight of ADP’s service reputation and client satisfaction in your hands.

The nature of what you do every day will not change – your #1 goal is to help clients who have between 1- 49 employees. Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training will help to set you up for success!

To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and act on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion across the globe.

A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We’ve received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a Diversity Inc® Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. As part of our deep DEI commitment, our CEO has joined the OneTen coalition to create one million jobs for Black Americans within ten years.

WHAT YOU'LL DO: (What you can expect on a typical day)

Research, Troubleshoot, and Resolve.

You will research, troubleshoot, and resolve ADP/client application issues in the areas of system setup, product functionality, product enhancements, and general client inquiries.
You will analyze complex client requirements for payroll, benefits, time, and human resources policy and procedures. You will take the initiative to seek answers, solutions, and positive outcomes in a timely manner for both the client and ADP.

Communicate and Exceed Client Expectations.

You will use your strong interpersonal skills and product knowledge to communicate with customers and representatives to resolve issues.
You will set priorities, organize your day, multi-task, change direction, and provide prompt follow-up. You will strive to exceed client expectations in every interaction.
You hold yourself to the highest ethical standards and live ADP's core value of "Integrity is Everything."

Educate and Provide Recommendations.

You will leverage your ADP product and services knowledge to provide solutions to issues and questions and help build client understanding around our products' value.
You will turn client input into recommendations for ADP leadership on best practices and solutions training.

EDUCATION /KNOWLEDGE /QUALIFICATIONS:

Knowledge of payroll accounting/processes and good internal control practices.
Meticulous attention to detail required, as well as reliability, accuracy, and timeliness in performance of responsibilities.
Adept at gathering, assembling, consolidating, and analyzing data.
Excellent written and oral communication skills.
High level of technological, organizational, and analytical skills.
Ability to establish and maintain effective relationships with and gain the cooperation of all levels of staff to resolve problems and provide advice and assistance.
Experience using ADP payroll systems is preferred but not required.

WORK SPECIFICATIONS:

Location: Hybrid model (flexible time on Mon-Wed between 8:00 am – 8:00 pm EST)
To apply: Submit resume and transcript (cover letter is optional)

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

Team collaboration. Courage comes from how associates are willing to have difficult conversations, speak up, be an owner, and challenge one another's ideas to net out the best solution.
Deliver at epic scale. We deliver real user outcomes using strong judgment and good instincts. We're obsessed with the art of achieving simplicity with a focus on client happiness and productivity.
Be surrounded by curious learners. We align ourselves with other smart people in an environment where we grow and elevate one another to the next level. We encourage our associates to listen, stay agile, and learn from mistakes.
Act like an owner & doer. Mission-driven and committed to navigating change, you will be encouraged to take on any challenge and solve complex problems. No tasks are beneath or too great for us. We are hands-on and willing to master our craft.
Give back to others. Always do the right thing for our clients and our community and humbly give back to the community where we live and work. Support our associates in times of need through ADP's Philanthropic Foundation.
Join a company committed to equality and equity. Our goal is to impact lasting change through our actions.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.

Postuler dès maintenant

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Représentant (e) du service à la clientèle / Representative Client Service

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Lead Application Developer

représentant(e) principal(e) des Comptes majeurs (HUNTER) — grandes entreprises / Major Accounts, District Manager

gestionnaire de district des ventes internes / District Manager, Inside Sales

Gestion des temps, spécialiste en chef d’implantation/ TLM, Lead Implementation Specialist, HRTech

Spécialiste senior en implantation - paie / Senior Implementation Specialist - Pay

District Manager, Outside Sales

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Spécialiste en chef d’implantation, Paie / Payroll, Lead Implementation Specialist, HRTech

Consultant en support TLM / Consultant TLM Support

District Manager - Outside Sales

Benefits and Talent Consultant

Sales Leader, SBS Accelerated

TLM Consultant

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