20 meilleures offres (operations manager, gatineau, qc) (à pourvoir)

Service Operations Manager - RV Dealership
RV Canada —Ottawa, ON
- De 72 000 $ à 85 000 $ par an
- Temps plein
- Expérience en gestion
- Expérience en mécanique
- Vente
- Assurance Invalidité
- Assurance Dentaire
Postuler rapidement
Growth Operations Manager
Oxygen Yoga and Fitness Hintonburg —Ottawa, ON
- De 35 000 $ à 80 000 $ par an
- Temps plein
- Vente
- Diplôme d'études secondaires
- En présentiel
- Réductions Tarifaires
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Operations Director
ByWard Market District Authority —Ottawa, ON
- De 100 000 $ à 110 000 $ par an
- Temps plein
- Bilingue
- PMP
- Conduite d'équipement lourd
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Operations Lead
1000514983 Ontario Inc. —Ottawa, ON
- À partir de 22 $ de l’heure
- Temps partiel
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Assurance Dentaire
- Heures d'arrivée et de départ flexibles
Operations Center Manager at KidsCanSwim Orleans
KidsCanSwim Orleans —Ottawa, ON
- De 65 000 $ à 85 000 $ par an
- Fins de semaine au besoin
- Hospitalité
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Manager of Field Operations
Commissionaires Ottawa —Gatineau, QC
- À partir de 98 000 $ par an
- Temps plein
- Bilingue
- Anglais
- Développement commercial
- Assurance Dentaire
- Congés payés
Postuler rapidement
il y a 5 jours
Manager, Maintenance and Operations
HR Management Services on Demand —Ottawa, ON
- Temps plein
- Bilingue
- Maintenance
- Anglais
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Area Supervisor - Distribution Site Snow Operations
Sunshine Snow Service Inc. —Ottawa, ON
- De 80 000 $ à 100 000 $ par an
- Fins de semaine au besoin
- Microsoft Outlook
- Expérience en gestion
- Microsoft Office
- Assurance Dentaire
- Congés payés
Postuler rapidement
il y a 3 jours
Director of Operations
Dexterra Facilities Management —Ottawa, ON
- De 80 000 $ à 90 000 $ par an
- Temps plein
- Affaires
- Leadership
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Team Lead - Dental Operations
Krest One Dental —Ottawa, ON
- De 30 $ à 35 $ de l’heure
- Heures supplémentaires
- Service à la clientèle
- Microsoft Office
- Sens de l'organisation
- Assurance Dentaire
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Operations Manager - Law
Summit Search Group —Ottawa, ON
- De 100 000 $ à 130 000 $ par an
- Temps plein
- Travail hybride
- Finance
- Expérience administrative
- Comptabilité
Postuler rapidement
il y a 6 jours
Director of Operations
1728069 Ontario Ltd - Esso Gas Station —Ottawa, ON
- 45,50 $ de l’heure
- Temps plein
- Microsoft Excel
- Gestion d'équipe
- POS
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Service Delivery Operations Manager
Sectigo —Ottawa, ON
- De 100 000 $ à 120 000 $ par an
- Temps plein
- Informatique
- Salesforce
- Esprit d'analyse
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Senior Manager, Operations and Planning
University of Ottawa —Ottawa, ON
- De 118 675 $ à 148 344 $ par an
- Temps plein
- Bilingue
- Expérience en gestion
- Maîtrise
il y a 8 jours
Rooms Operations Manager
Marriott International, Inc —Ottawa, ON
- De 69 000 $ à 85 000 $ par an
- Temps plein
- Hôtel
- Diplôme d'études secondaires
- Service aux visiteurs
- Assurance Dentaire
Manager, Field Operations
Commissionaires —Gatineau, QC
- Bilingue
- Anglais
- Développement commercial
- Congés payés
il y a 6 jours
Manager, Treasury & Strategic Finance Operations
Solink —Ottawa, ON
- De 107 995 $ à 150 000 $ par an
- Temps plein
- Télétravail
- Microsoft Excel
- Systèmes PGI
- Finance
- Assurance Dentaire
Manager, Operations II - CF Rideau Centre
Cadillac Fairview —Ottawa, ON
- De 81 433 $ à 108 577 $ par an
- Expérience en gestion
- Esprit d'analyse
- Expérience en supervision
- Congés payés
Operations Manager
Days Inn Downtown Ottawa —Ottawa, ON
- À partir de 45 000 $ par an
- Temps plein
- Bilingue
- Hospitalité
- Expérience en gestion
- Assurance Dentaire
- Assurance Vision
Postuler rapidement
Assistant Rooms Operations Manager
Marriott International, Inc —Ottawa, ON
- De 64 000 $ à 76 000 $ par an
- Temps plein
- Hôtel
- Diplôme d'études secondaires
- Service aux visiteurs
il y a 13 jours

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Service Operations Manager - RV Dealership

RV Canada -
Ottawa, ON

Postuler rapidement

Détails du poste

Permanent | Temps plein
De 72 000 $ à 85 000 $ par an

Profil recherché

Français
Expérience en gestion
Expérience en mécanique
Vente
Service à la clientèle
Vente incitative
Anglais
Microsoft Office
Paie
Gestion de budget
Manipulation d'argent
Leadership
Compétences en communication
Connaissances en mécanique

Description complète du poste

Service Operations Manager – RV Dealership

Lead People. Deliver Exceptional Customer Service. Drive Operational Excellence.

Leisure Days RV Group is one of Canada's largest RV dealership groups, with locations across Ontario, New Brunswick, Nova Scotia and Indiana. We are growing, investing in our people, and looking for an experienced Service Operations Manager to lead one of our busy dealership service departments.

This is more than a traditional Service Manager role. We are looking for a strong operational leader who thrives on building high-performing teams, improving processes, delivering exceptional customer experiences, and driving business results.

Whether your experience comes from the RV, automotive, marine, heavy equipment, trucking, powersports or another service-based industry, we want to hear from you.

What We Offer

Competitive salary: $72-85K per year based on experience, plus performance-based bonus for a total compensation package of approximately $135,000
Group benefits and RRSP matching program
Paid vacation
Ongoing leadership and technical training
Career advancement opportunities within a growing organization
A collaborative, team-oriented culture that values continuous improvement

Reports to: General Manager

About the Role

As the Service Operations Manager, you will be responsible for the overall performance of the service department. You will lead technicians, service advisors and support staff while working closely with the Parts and Sales departments to deliver an outstanding customer experience.

Success in this role is measured by customer satisfaction, team engagement, operational efficiency, profitability and continuous improvement.

Key Responsibilities

Operations Leadership

Lead the daily operations of the service department.
Create an efficient workflow that maximizes technician productivity and shop capacity.
Ensure repairs are completed safely, accurately and on time.
Continuously improve processes to increase efficiency and customer satisfaction.
Maintain a clean, organized and professional service facility.

Team Leadership

Recruit, coach, mentor and develop a high-performing service team.
Conduct performance reviews and provide regular coaching and feedback.
Build a culture of accountability, teamwork and continuous improvement.
Manage scheduling, attendance and payroll approvals.

Customer Experience

Deliver an exceptional customer experience from service intake through vehicle delivery.
Resolve customer concerns professionally and proactively.
Partner with the Sales and Parts departments to ensure seamless customer support.
Build long-term customer relationships through trust and service excellence.

Financial Performance

Manage departmental budgets and expenses.
Monitor key performance indicators and identify opportunities for improvement.
Drive labour sales, productivity, efficiency and profitability.
Support warranty recovery and cost-control initiatives.

Vendor & Facility Management

Build strong relationships with suppliers and subcontractors.
Coordinate facility maintenance and equipment repairs.
Ensure shop equipment and fleet vehicles are properly maintained and operational.

Health & Safety

Maintain a safe, clean and compliant workplace.
Support company health and safety initiatives.
Ensure compliance with all workplace and environmental regulations.

What Success Looks Like

You will lead improvements in:

Customer Satisfaction (CSI)
Technician Productivity and Efficiency
Repair Cycle Time
Warranty Recovery
Department Profitability
Employee Engagement and Retention
Quality of Repairs and Reduced Comebacks

What We're Looking For

3–5+ years of leadership experience in a service or operations environment.
Management experience in RV, automotive, marine, heavy equipment, trucking, powersports or another customer-focused service industry is considered an asset.
Proven ability to lead, coach and develop high-performing teams.
Strong customer service and conflict resolution skills.
Excellent organizational and communication skills.
Experience managing budgets, KPIs and operational performance.
Strong problem-solving and decision-making abilities.
Comfortable using Microsoft Office and dealership or service management software.
Mechanical or technical knowledge is an asset but not required for the right operational leader.

Why Join Leisure Days RV Group?

At Leisure Days RV Group, our people make the difference. We believe in empowering leaders, investing in our teams, and providing opportunities for long-term career growth. If you're passionate about leading people, delivering exceptional customer service and driving operational excellence, we'd love to hear from you.

Leisure Days RV Group is Canada's largest RV dealership network, proudly operating over 25 dealerships across Ontario, Nova Scotia, and New Brunswick, with plans for sustainable growth.

Founded in 2003 with the opening of RV Canada in Ottawa, we have grown into a leading, sales-focused organization dedicated to driving results. Our scale and superior purchasing power enable us to provide customers with unmatched access to RV sales, rentals, parts and services.

As a dynamic and innovative company, we emphasize performance, continuous improvement, and cultivating growth from within. We are committed to providing motivated professionals with opportunities for development and advancement as part of our exciting journey.

______________________________________________________________________________________________

Our hiring process uses third party websites (such as Indeed) and technologies that utilize artificial intelligence (AI) to assist with talent sourcing and the resume screening process, helping us to filter and evaluate a large number of applications efficiently. AI tools are used to assist with job description creation, to analyze resumes for relevant skills and qualifications against the job requirements, and to create personalized message templates for candidate communication.

A human recruiter/manager is always responsible for conducting interviews and for the final selection. Please be aware that AI may analyze your application based on its programming and a complete disclosure of AI use in this process will be provided as required by law.

______________________________________________________________________________________________

All qualified individuals will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, genetic information, or any other criteria protected by governing law.

We would like to thank all applicants for applying; however, only those applicants selected for an interview will be contacted. Applications received may be referenced for future staffing requirements.

Pay: $72,000.00-$85,000.00 per year

Benefits:

Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site parking
RRSP match
Vision care

Experience:

service management: 3 years (required)

Language:

English (required)
French (preferred)

Work Location: In person

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operations manager emplois - gatineau, qc

Service Operations Manager - RV Dealership

Growth Operations Manager

Operations Director

Operations Lead

Operations Center Manager at KidsCanSwim Orleans

Manager of Field Operations

Manager, Maintenance and Operations

Area Supervisor - Distribution Site Snow Operations

Director of Operations

Team Lead - Dental Operations

Operations Manager - Law

Director of Operations

Service Delivery Operations Manager

Senior Manager, Operations and Planning

Rooms Operations Manager

Manager, Field Operations

Manager, Treasury & Strategic Finance Operations

Manager, Operations II - CF Rideau Centre

Operations Manager

Assistant Rooms Operations Manager

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : operations manager (gatineau, qc)

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