3 meilleures offres (front desk agent full time, penticton, bc) (à pourvoir)

Front Desk Agent Full Time
Comfort Inn and Suites Penticton —Penticton, BC
- À partir de 19 $ de l’heure
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- Microsoft Word
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- Microsoft Excel
- Assurance Dentaire
- Congés payés
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il y a 8 jours
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Front Desk Agent Full Time

Comfort Inn and Suites Penticton
Penticton, BC

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Détails du poste

Temps plein
À partir de 19 $ de l’heure

Profil recherché

Microsoft Word
Hospitalité
Microsoft Excel
Service à la clientèle
Études postsecondaires
Maintenance
Hôtellerie
Sens de l'organisation
Réception
Compétences en informatique
Service aux visiteurs
Compétences en communication
Hôtellerie

Description complète du poste

Brand New Hotel Opening!

Comfort Inn & Suites Penticton
Penticton, BC

Join the opening team at the brand-new Comfort Inn & Suites Penticton! We are looking for enthusiastic, service-oriented individuals who are passionate about hospitality and creating memorable guest experiences. This is an exciting opportunity to be part of a new hotel from day one and help build a culture of exceptional guest service.

As a Front Desk Agent, you will be the first point of contact for our guests and play a key role in delivering a warm, welcoming, and professional experience. You will assist guests with all front desk functions while maintaining the highest standards of hospitality and customer service.

Availability:
Must be available to work a variety of shifts, including mornings, afternoons, evenings, weekends, and holidays.

Responsibilities

Welcome guests with a friendly, professional, and positive attitude.
Complete guest check-ins and check-outs accurately and efficiently.
Handle guest inquiries, requests, concerns, and complaints promptly and professionally.
Process payments and complete daily cash balancing procedures in accordance with hotel policies.
Operate the Property Management System (PMS) accurately and ensure all guest transactions are posted correctly.
Manage individual and group reservations, rooming lists, and monitor room inventory.
Understand room types, rate plans, promotions, and packages while maximizing revenue opportunities through upselling.
Assist with Night Audit coverage when required.
Monitor guest accounts and ensure compliance with hotel credit policies.
Coordinate guest requests with Housekeeping, Maintenance, Breakfast, and other departments.
Maintain current knowledge of hotel services, amenities, local attractions, directions, and area information.
Help maintain a clean, organized, and welcoming front desk, lobby, and back office.
Communicate effectively with all departments to ensure an exceptional guest experience.
Report maintenance concerns and unusual guest situations to management.
Assist with Front Office projects and perform other duties as assigned.

Qualifications

Minimum 1–2 years of customer service experience.
Previous hotel front desk experience is considered an asset.
Experience using a Property Management System (ChoiceADVANTAGE or other hotel PMS) is an asset.
Strong computer skills, including Microsoft Word and Excel.
Excellent communication and interpersonal skills.
Strong organizational skills with the ability to multitask in a fast-paced environment.
Positive attitude with exceptional guest service skills.
Ability to work independently and as part of a team.
Flexible and dependable with the ability to work various shifts, including weekends and holidays.
Tourism, Hospitality Management Diploma, or related post-secondary education is considered an asset.

What We Offer

Competitive wage: $19.00–$20.00 per hour (based on experience)
Full-time and Part-time opportunities
Comprehensive health and dental benefits for eligible full-time associates
Vision care
Ongoing training and professional development
Career growth opportunities within a growing hotel organization
Employee hotel discounts at participating Choice Hotels
Supportive team environment
The opportunity to be part of an exciting new hotel opening

Job Types: Full-time, Part-time, Permanent

Pay: $19.00–$20.00 per hour

Benefits

Dental care
Extended health care
Vision care
Employee hotel discounts
On-site parking

Schedule

8-hour shifts
Day shift
Evening shift
Weekends
Holidays

If you're passionate about hospitality and want to be part of launching a brand-new hotel in Penticton, we'd love to hear from you. Apply today and help us create exceptional guest experiences from opening day!

Job Type: Full-time

Pay: From $19.00 per hour

Benefits:

Company events
Dental care
Extended health care
On-site parking
Paid time off

Flexible language requirement:

French not required

Experience:

Customer service: 1 year (required)
Front desk: 1 year (required)

Work Location: In person

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front desk agent full time emplois - penticton, bc

Front Desk Agent Full Time

Front Desk - Production

Hotel Front Desk Clerk

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