Director of Third-Party Operations (Collections & Recoveries)
Bill Gosling Outsourcing Corp. —Barrie, ON
- De 80 000 $ à 100 000 $ par an
- Temps plein
- PMP
- SQL
- APIs
Postuler rapidement
Senior Quality Assurance Director / Directeur assurance qualite senior
Thorburn Flex Inc. —Ontario
- De 95 000 $ à 130 000 $ par an
- Temps plein
- Travail hybride
- Microsoft Powerpoint
- Bilingue
- Expérience en gestion
- Assurance Invalidité
- Assurance Dentaire
Postuler rapidement
Territory Sales Manager (TSM)
Kohltech Windows & Entrance Systems —Barrie, ON
- De 70 000 $ à 85 000 $ par an
- Temps plein
- Vente
- Windows
- Microsoft Office
- Assurance Dentaire
- Programme d'Aide aux Employés
Postuler rapidement
il y a 5 jours
Chief Lift Mechanic Foreman
Mount St. Louis Moonstone Ski Resort —Coldwater, ON
- De 42 $ à 50 $ de l’heure
- Temps plein
- Expérience en mécanique
- Anglais
- Chariot élévateur
- Assurance Invalidité
- Assurance Dentaire
Postuler rapidement
Skills Ontario –Trades and Tech Truck Program Facilitator
Skills Ontario —Barrie, ON
- 48 000 $ par an
- Temps plein
- Travail hybride
- Certification RCR
- Microsoft Excel
- Microsoft Outlook
- Congés payés
- Travail à domicile
Postuler rapidement
Nurse Practitioner - Rapid Access Addiction Medicine, Moosonee, ON
Weeneebayko Area Health Authority —Ontario
- De 81,84 $ à 85,07 $ de l’heure
- Temps plein
- Soins infirmiers
- Soins Immédiats en Réanimation
- Déplacements à prévoir
- Assurance Dentaire
- Programme d'Aide aux Employés
Postuler rapidement
Accident Benefits Specialist - Full Time
Oatley Vigmond Personal Injury Lawyers —Barrie, ON
- De 85 000 $ à 115 000 $ par an
- Heures supplémentaires
- Travail hybride
- Service à la clientèle
- Esprit d'analyse
- Baccalauréat
- Programmes de Bien-être
- Assurance Invalidité
Postuler rapidement
il y a 11 jours
Hotel Director of Sales
Hampton Inn and Suites by Hilton Barrie —Barrie, ON
- À partir de 60 000 $ par an
- Temps plein
- Hospitalité
- Vente
- Service à la clientèle
Postuler rapidement
Director of Long Term & Elder Care, Moose Factory, ON
Weeneebayko Area Health Authority —Ontario
- De 70,42 $ à 84,19 $ de l’heure
- Temps plein
- Soins infirmiers
- Maîtrise
- Baccalauréat
- Assurance Dentaire
- Programme d'Aide aux Employés
Postuler rapidement
Commercial Lines Account Manager
Navacord Insurance Services Ontario South West Inc. —Barrie, ON
- De 60 000 $ à 72 000 $ par an
- Temps plein
- Travail hybride
- Microsoft Word
- Microsoft Outlook
- Développement commercial
- Assurance Dentaire
- Bourses d'Études
Postuler rapidement
Pharmacy Technician, Moose Factory, ON
Weeneebayko Area Health Authority —Ontario
- De 36,16 $ à 41,29 $ de l’heure
- Temps plein
- Contrôle de l'inventaire
- Anglais
- En présentiel
- Assurance Dentaire
- Programme d'Aide aux Employés
Postuler rapidement
Board of Directors - Volunteer
Canadian Mental Health Association, Simcoe County Branch —Barrie, ON
- Travail hybride
- Comptabilité
- Gestion de budget
- Compétences en communication
Postuler rapidement
il y a 11 jours
Director of Infrastructure and Policy, Moosonee, ON
Weeneebayko Area Health Authority —Ontario
- De 70,41 $ à 84,19 $ de l’heure
- Temps plein
- Travail hybride
- Microsoft Office
- Gestion de projet
- Capacités de présentation
- Assurance Dentaire
- Programme d'Aide aux Employés
Postuler rapidement
Pediatric Clinical Coordinator, Moose Factory, ON
Weeneebayko Area Health Authority —Ontario
- De 46,05 $ à 66,00 $ de l’heure
- Temps plein
- Soins infirmiers
- Baccalauréat
- Gestion de cas
- Assurance Dentaire
- Programme d'Aide aux Employés
Postuler rapidement
Bottega Visibility Manager (Ontario OR Quebec)
Select Wines —Ontario
- De 70 000 $ à 80 000 $ par an
- Temps plein
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Assurance Invalidité
- Assurance Dentaire
Postuler rapidement
Primary Care Clinical Educator, Moose Factory, ON
Weeneebayko Area Health Authority —Ontario
- De 87 797,50 $ à 128 700,00 $ par an
- Temps plein
- Soins infirmiers
- Baccalauréat
- Enseignement
- Assurance Dentaire
- Programme d'Aide aux Employés
Postuler rapidement
Project Manager
Jenoptik AG —Barrie, ON
- De 85 000 $ à 135 000 $ par an
- Microsoft Excel
- PMP
- Vente
- Régimes de participation aux bénéfices
- Programmes de Bien-être
Field Sales Agent - Barrie **$250 Signing Bonus! Ask for Details**
OSL Direct Services —Barrie, ON
- 18 $ de l’heure
- Fins de semaine au besoin
- Vente
- Service à la clientèle
- Gestion du temps
- Assurance Dentaire
- Assurance Vision
Director of Wellness
Sienna Senior Living —Keswick, ON
- De 69 954 $ à 87 442 $ par an
- Temps plein
- Microsoft Office
- Leadership
- Assurance Dentaire
Postuler rapidement
15 h
Associate Dentist
Dental Office (Saskatchewan) —Ontario
- De 550 000 $ à 750 000 $ par an
- 8 Heures
- En présentiel
Postuler rapidement

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : of directors (barrie, on)

En vous connectant à votre compte, vous acceptez les conditions d'utilisation, la politique relative aux fichiers témoins et la politique de confidentialité de SimplyHired.

Découvrir les offres d'emploi dans d'autres lieux

of directors jobs near barrie, on

Nurse Practitioner (Ontario) : offres d'emploi

Board Of Directors (Barrie, ON) : offres d'emploi

Program Facilitator (Barrie, ON) : offres d'emploi

Project Manager (Barrie, ON) : offres d'emploi

Director Of Operations (Barrie, ON) : offres d'emploi

Nurse Manager (Ontario) : offres d'emploi

Primary Care Physician (Moose Factory, ON) : offres d'emploi

Associate Dentist (Ontario) : offres d'emploi

Sales Director (Barrie, ON) : offres d'emploi

Clinical Research Nurse (Edmonton, AB) : offres d'emploi

Hearing Aid Practitioner (Alberta) : offres d'emploi

Clinic Nurse (Montréal, QC) : offres d'emploi

Nurse Practitioner (Fort Saskatchewan, AB) : offres d'emploi

Registered Practical Nurse (Ontario) : offres d'emploi

Nurse Practitioner (Yorkville, ON) : offres d'emploi

Nurse Practitioner (North York, ON) : offres d'emploi

Nurse Practitioner (Ottawa, ON) : offres d'emploi

Landlord Tenant Board (Ontario) : offres d'emploi

Halton District School Board (Milton, ON) : offres d'emploi

Ece, School Board (Hamilton, ON) : offres d'emploi

Director of Third-Party Operations (Collections & Recoveries)

Bill Gosling Outsourcing Corp. -
Barrie, ON

Postuler rapidement

Détails du poste

Temps plein
De 80 000 $ à 100 000 $ par an

Profil recherché

Power BI
Gestion des fournisseurs
PMP
Tableau
SQL
APIs
Métadonnée
Visualisation de données
Intelligence artificielle
Analytique

Description complète du poste

Join a Team That’s Passionate About Making Lives Better!

At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We’re looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results!

We are hiring an experienced Director of Third-Party Operations (Collections & Recoveries) — BPO, AI & Reporting Transformation from the BPO space to run and scale a high‑performing vendor ecosystem across live collections, recoveries, and post‑charge‑off portfolios.

What You'll Do:

Lead a third‑party/BPO network that directly impacts client recoveries, cost‑to‑collect, and revenue across pre‑ and post‑charge‑off segments.
Be the primary client and vendor contact for delivery, governance, reporting, and continuous improvement.

Salary: CAD 80,000 – 100,000 (Depending on Experience)

Office Location: Barrie, Ontario (55 Mulcaster Street, Suite 600, Barrie, Ontario, L4M 0J4)

Work Model - Hybrid (at least 3 times in office)

Key responsibilities

Own third‑party strategy across North America: design the vendor portfolio (on/off/near‑shore), run RFPs, negotiate MSAs/SOWs, set SLAs/KPIs, and implement rigorous vendor governance and scorecards.
P&L, forecasting and ROI: manage budgets and margin, optimize placement strategy, capacity, and cost‑to‑collect across internal teams and external partners.
Performance leadership: drive collections/recoveries and post‑charge‑off results; implement test‑and‑learn frameworks (champion/challenger) across dialer, digital, and legal strategies.
Reporting modernization: build a future‑state reporting stack and data governance (single source of truth, automated QC, SLA dashboards, client‑ready insights, metadata/data dictionary).
AI and automation: deploy conversational AI/voicebots/chatbots, speech analytics, QA automation, propensity/risk models, workflow/RPA, and next‑best‑action; partner with Data/IT on integration, APIs, and model governance.
Workforce and resource planning: set capacity plans and schedules across vendors and internal teams; ensure tools, facilities, and inventory support efficient operations.
Client leadership: serve as the executive point of contact for delivery, quarterly business reviews, and continuous improvement roadmaps.
Department building: hire, coach, and develop leaders; define operating rhythms, playbooks, and OKRs to scale a high‑performing function.

Required experience & skills

5+ years in collections/recoveries operations with 3rd‑party/BPO vendor management; 5+ years leading pre‑ and post‑charge‑off portfolios.
3+ years in senior leadership owning P&L, SLAs, and multi‑site or multi‑vendor delivery.
Proven record building or transforming a third‑party program (selection, onboarding, governance, performance uplift).
Deep domain knowledge: collections strategies, recoveries, skip tracing, charge‑off/legal workflows, and regulatory/compliance frameworks.
Tech‑savvy and AI‑forward: hands‑on experience deploying automation, speech analytics, conversational AI, RPA/workflow tools, and A/B testing in production.
Reporting and analytics: expert in KPI design and client reporting; proficiency with BI tools (e.g., Power BI/Tableau/Looker), data visualization, and partnering on data pipelines; basic SQL a plus.
Tools familiarity (examples): collections platforms (e.g., FICO Debt Manager, Katabat), dialer/CX (e.g., Genesys, NICE CXone, Five9/TCN), speech analytics/QA (e.g., CallMiner, Verint), workflow/RPA (e.g., UiPath).
Strong financial acumen: forecasting, budgeting, unit economics, and vendor ROI optimization.
Exceptional leadership: hiring, coaching, performance management; clear communicator with clients and executives.

Nice to have

Certifications: Lean Six Sigma, PMP, or relevant data/AI certifications.
Experience with data privacy, model risk governance, and secure integrations in regulated environments.

This job posting is for an existing vacancy.

Why Join Us?

Growth Opportunities: We believe in promoting from within and providing opportunities for career advancement.
Comprehensive Training: We offer extensive paid training to ensure you’re equipped for success.
Team-Oriented Culture: Work in a collaborative, supportive environment with peers who are passionate about what they do.
Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees.
Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you’ll build strong connections.
State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity.
Rewarding Work: Help businesses grow while making a real difference in people’s lives!

Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work!

Twitter & Instagram: bgocareers

Facebook: Bill Gosling Outsourcing

LinkedIn: Bill Gosling Outsourcing

Website – https://www.billgosling.com/careers

By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing’s Privacy Policy here- https://www.billgosling.com/privacy-policy and consent to the collection, use, and storage of personal information in accordance with the policy.

At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here. If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need – just let us know.

Bill Gosling Outsourcing – Where your career thrives!

AI Use Notice: Bill Gosling Outsourcing utilizes Artificial Intelligence (AI) technologies as part of our hiring and candidate evaluation process. These tools assist our team in reviewing applications and identifying qualifications relevant to the role.

Work Location: In person

Postuler rapidement

Affinez votre recherche

of directors emplois - barrie, on

Director of Third-Party Operations (Collections & Recoveries)

Senior Quality Assurance Director / Directeur assurance qualite senior

Territory Sales Manager (TSM)

Chief Lift Mechanic Foreman

Skills Ontario –Trades and Tech Truck Program Facilitator

Nurse Practitioner - Rapid Access Addiction Medicine, Moosonee, ON

Accident Benefits Specialist - Full Time

Hotel Director of Sales

Director of Long Term & Elder Care, Moose Factory, ON

Commercial Lines Account Manager

Pharmacy Technician, Moose Factory, ON

Board of Directors - Volunteer

Director of Infrastructure and Policy, Moosonee, ON

Pediatric Clinical Coordinator, Moose Factory, ON

Bottega Visibility Manager (Ontario OR Quebec)

Primary Care Clinical Educator, Moose Factory, ON

Project Manager

Field Sales Agent - Barrie $250 Signing Bonus! Ask for Details

Director of Wellness

Associate Dentist

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : of directors (barrie, on)

Related Searches

Découvrir les offres d'emploi dans d'autres lieux

Key responsibilities

Required experience & skills

Nice to have

Outils pour les chercheurs d'emploi

Outils Employeurs

Parcourir

Garder le contact