20 meilleures offres (service advisor, quebec province) (à pourvoir)

Service Advisor, Laval
VinFast Auto Canada —Laval, QC
- De 80 000 $ à 90 000 $ par an
- Temps plein
- Microsoft Word
- Microsoft Outlook
- Compétences informatiques
Postuler rapidement
COORDONNATEUR(TRICE) DES SERVICES AUX RESIDENTS/RESIDENT SERVICES COORDINATOR
MTL DÉVELOPPEMENT INC. —Montréal, QC
- De 50 000 $ à 60 000 $ par an
- Temps plein
- Service à la clientèle
- Anglais
- Microsoft Office
- Assurance Dentaire
- Congés payés
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Conseiller technique/Service Advisor - Volkswagen L'Outaouais
Mark Motors Group —Gatineau, QC
- De 40 000 $ à 80 000 $ par an
- Temps plein
- Bilingue
- Service à la clientèle
- Anglais
- Assurance Invalidité
- Assurance Dentaire
Postuler rapidement
Coordonnateur des services de bureau et de site/Office and Site Services Coordinator
Reliance Construction —Lachine, QC
- De 25 $ à 30 $ de l’heure
- Temps plein
- Anglais
- Sens de l'organisation
- Nettoyage
- Assurance Dentaire
- Bourses d'Études
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il y a 7 jours
Conseiller aux Pièces | Parts Advisor
Thermo King Eastern Canada —Saint-Laurent, QC
- De 22 $ à 25 $ de l’heure
- Temps plein
- Bilingue
- Informatique
- Gestion des stocks
- Assurance Invalidité
- Assurance Dentaire
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Conseiller(ère) aux pièces et au service | Parts and Service Advisor
Thermo King Eastern Canada —Ville de Québec, QC
- De 24 $ à 27 $ de l’heure
- Temps plein
- Port de charges lourdes
- Expérience en mécanique
- Gestion des stocks
- Assurance Invalidité
- Assurance Dentaire
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Service Advisor - St Laurent
VinFast Auto Canada —Saint-Laurent, QC
- De 85 000 $ à 95 000 $ par an
- Fins de semaine au besoin
- Salesforce
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Customer Service and Sales Advisor
Hydro Solution —Montréal, QC
- Temps plein
- Travail hybride
- Microsoft Outlook
- Anglais
- Saisie de données
- Assurance Dentaire
- Assurance Vision
Postuler rapidement
il y a 12 jours
Conseiller principal, prestation des services – Canada seulement (Senior Advisor, Service Delivery - Canada Only)
Dell Technologies —Province de Québec
- De 107 200 $ à 147 400 $ par an
- Temps plein
- Télétravail
- Informatique
- Ingénierie
- Maintenance
Parts Advisor
Tesla —Longueuil, QC
- De 19,20 $ à 37,80 $ de l’heure
- Temps plein
- Service à la clientèle
- Anglais
- Microsoft Office
- Jours fériés payés
- Assurance Dentaire
Conseiller aux pièces | Parts Advisor
Tesla —Montréal, QC
- De 19,20 $ à 37,80 $ de l’heure
- Temps plein
- Service à la clientèle
- Anglais
- Microsoft Office
- Jours fériés payés
- Assurance Dentaire
Conseiller technique | Service advisor
Mercedes-Benz West Island —Dollard-Des Ormeaux, QC
- Temps plein
- Vente
- Service à la clientèle
- Anglais
- Réductions Tarifaires
- Assurance Dentaire
Postuler rapidement
Conseiller technique | Service Advisor
Volkswagen Des Sources —Dorval, QC
- Temps plein
- Vente
- Anglais
- Capacités de présentation
- Réductions Tarifaires
- Assurance Dentaire
Postuler rapidement
Service Advisor (doit aussi parler français) - Crmazie et Papineau
Canadian Tire —Montréal, QC
- Temps partiel
- Compétences en informatique
- Compétences en communication
- Régimes de participation aux bénéfices
- Heures d'arrivée et de départ flexibles
Conseiller(ère) au service à la clientèle - Service Advisor
Group M2G ML 319 JO Inc —Joliette, QC
- De 20 $ à 24 $ de l’heure
- Fins de semaine au besoin
- Anglais
- Service aux visiteurs
- Heures d'arrivée et de départ flexibles
Service Advisor
Midas SAINTE-ANNE-DE-BELLEVUE 9480 —Sainte-Anne-de-Bellevue, QC
- Fins de semaine au besoin
- Anglais
- Diagnostic automobile
- Compétences en communication
Postuler rapidement
CONSEILLER TECHNIQUE | SERVICE ADVISOR
Volkswagen St-Bruno —Saint-Bruno-de-Montarville, QC
- Temps plein
- Vente
- Anglais
- Capacités de présentation
- Réductions Tarifaires
- Assurance Dentaire
Postuler rapidement
CONSEILLER TECHNIQUE | SERVICE ADVISOR
Audi St-Bruno —Saint-Bruno-de-Montarville, QC
- Temps plein
- Vente
- Service à la clientèle
- Anglais
- Réductions Tarifaires
- Assurance Dentaire
Postuler rapidement
Conseiller(ère) au service à la clientèle - Service Advisor
Group M2G ML 315 AN Inc —Anjou, QC
- De 20 $ à 24 $ de l’heure
- Fins de semaine au besoin
- Anglais
- Service aux visiteurs
- Heures d'arrivée et de départ flexibles
Advisor, Business Services
Desjardins —Sherbrooke, QC
- Temps plein
- Télétravail
- Anglais
- Diplôme d'études secondaires
- Services financiers

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Service Advisor, Laval

VinFast Auto Canada -
Laval, QC

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Détails du poste

Temps plein
De 80 000 $ à 90 000 $ par an

Profil recherché

Vente au détail de luxe
Microsoft Word
Communication avec la clientèle
Mécanique automobile
Logiciel de gestion de concession (DMS)
Microsoft Outlook
Planification des rendez-vous clients
Compétences informatiques
Salesforce
Communication avec les clients
Diplôme d'études secondaires
Expérience en conseil de service de véhicule automobile
Prise de décisions
Service à la clientèle
Orientation axée sur le service à la clientèle
Soutien à la clientèle
Permis de conduire

Description complète du poste

VinFast is Vietnam’s leading manufacturer of premium automobiles and has achieved its initial goal of being #1 in all competing segments of domestic car retail in less than 2 years. Now, in 2025 we embark on our next mission - global expansion with the launch of our all-Electric smart SUV model line-up starting in Canada, USA and Europe. VinFast is one of the largest auto manufacturers in South East Asia with world-class equipment and infrastructure, with a capacity of up to 500,000 cars per year. We have partnered with global leading automotive suppliers in manufacturing and engineering and enlisted the world-renowned Italian design house Pininfarina to design both the exterior and interiors of our entire model line. VinFast is proud to produce vehicles with superior craftsmanship, the highest safety standards, and intelligent infotainment that compete with leading Asian, European and American OEMs. VinFast also supports its owners with exceptional, seamless customer experience in both sales and aftersales.

VinFast Auto Canada Inc. an OEM distribution company with a Direct-to-Consumer business model, has an ambitious growth strategy planning rapid retail and aftersales facility expansion in Canada. Our management team is now looking for talented individuals from the automotive, retail consumer products, and technology industries to assist in this endeavor. Our top applicants will possess an entrepreneurial mindset, be a creative problem solver, have an incredible work ethic and thrive in a start-up environment.

VinFast and VinFast Auto Canada Inc. are subsidiaries of Vingroup, one of the largest private conglomerates in Asia with a market capitalization of C$20 billion. As a multi-sector corporation, Vingroup focuses on three main areas: Technology, Industrials, and Real Estate.

SCOPE OF THE JOB

As a Service Advisor, you will be acting as the interface between VinFast customers and VinFast Technicians, advising and supporting customers through the entire service process, while ensuring the utmost in customer communication and satisfaction. Further, your expertise will be relied upon to support parts and service operations, as may be required.

Interested in growing your career within electric mobility? At VinFast, our organization is poised to expand aggressively across Canada into the years to come. As an employee, you can anticipate advancement opportunities and the potential to fast-track your career in automotive. The salary range for this role is $80,000 - $90,000.
As a Service Advisor, you will quickly solidify your value within our team. Your responsibilities will include:

RESPONSIBILITIES AND TASKS

Courteously answer phone calls, electronic messages and walk-ins to address any customer concern with the highest level of response and attention to detail, promptly respond to missed phone calls
Coordinate customer appointments, allocate working time, and perform final inspection before returning the vehicle to the customer
Accurately record issues and data into Dealer Management system (DMS)
Advise customers of factory recommended maintenance requirements, outstanding field actions, previously deferred services
Arrange and coordinate alternate mobility solutions such as shuttle, rideshare, loaner or rental vehicle
Explain benefits and consequences of performing / declining recommended and required repairs
Track estimated completion time, and communicate progress and status updates to customers
Follow up with customers on service provided; ensure they are satisfied with the experience, resolve minor customer concerns
Coordinate customer mobility solutions, provide customer convenience via vehicle pick up and delivery services
Support Service Department in performing daily tasks; increase general productivity of the service center by supporting Parts Leads, Technicians
Stage vehicles as needed
Other administrative and support functions as needed
Comply with VinFast policies, processes and standards
Deliver on measured Key Performance Indicators such as Customer Satisfaction
Keep up to date in training by completing all VinFast offered training courses

WHAT YOU BRING

A minimum of 5 years of Service Advisor experience, EV or luxury experience preferred
High School Diploma/GED or Relevant work experience
Computer proficiency in business productivity tools and software: Word, Excel, Outlook
Previous experience with SalesForce, or DMS such as CDK and/or Reynolds software an asset
Understanding of basic automotive techniques related to repair and servicing of automobiles
Professional, dependable, and committed to delivering excellent customer service
Detail oriented, highly organized, and able to multi-task effectively
Valid Driver’s License, clean driver’s abstract/record
Able to stand for 8 hours and must be able to lift up-to 50lbs
Flexibility to work retail business hours, including Saturdays and occasional evenings as required

CHARACTERISTICS & TRAITS

Passion, drive, ability to work with minimum supervision
Attention to detail
Strong multi-tasker; effectively handles multiple priorities, organize workload, and meets deadlines
Honest, courteous and able to demonstrate strong work ethics
Strong interpersonal skills with ability to communicate to customers and VinFast team members
Creative problem solver; not afraid to think outside the box, always with customer experience in-mind
Exercises sound judgment
Flexible and adaptable; able to deal well with modifications and changes to operations
Strive for excellence and contributing to the success of the business

WHAT WE OFFER

A modern, professional environment where you’ll work with and learn from highly specialized and dedicated experts from all over the world.
Competitive and equitable salaries that recognize your experience and expertise.
Generous group insurance benefit package to employees and their eligible dependents.
Wellness Spending Account to promote an active lifestyle and a healthier workforce.
An RRSP contribution program to support our employees in planning and managing their financial well-being into the future.

Join us on our adventure to reach new horizons with endless excitement: Because when everything feels possible, changing mobility for all becomes achievable!

At VinFast Canada, we are committed to creating and preserving an accessible, welcoming, supportive, fair, and inclusive environment. Accommodations are available to support prospective employees during the recruitment and hiring process. Should you require any accommodations, please advise us in advance so that we can work with you to find suitable accommodation.

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Affinez votre recherche

service advisor emplois - quebec province

Service Advisor, Laval

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