20 meilleures offres (customer service supervisor, toronto, on) (à pourvoir)

Supervisor (Customer Service)
Dexterra Group —Mississauga, ON
- De 40 000 $ à 42 000 $ par an
- Fins de semaine au besoin
- Port de charges lourdes
- Anglais
- Diplôme d'études secondaires
Postuler rapidement
il y a 8 jours
Bilingual B2B Team Lead - Medical
TP Canada —Toronto, ON
- 55 000 $ par an
- Fins de semaine au besoin
- Travail hybride
- Logiciels de GRC/CRM
- Anglais
- Diplôme d'études secondaires
- Assurance Dentaire
- Programme d'Aide aux Employés
Customer Service Manager - ICI Construction
MeadowBrook Construction —Mississauga, ON
- De 85 $ à 115 $ par jour
- Heures supplémentaires
- Systèmes PGI
- Gestion de projet
- Gestion d'équipe
il y a 8 jours
B2B Sales Supervisor
TP Canada —Toronto, ON
- 60 000 $ par an
- Temps plein
- Travail hybride
- Salesforce
- Analyse de données
- Développement commercial
- Assurance Dentaire
Employee Experience Manager
Definity Financial Corporation —Toronto, ON
- De 88 000 $ à 138 000 $ par an
- Temps plein
- Travail hybride
- Microsoft Powerpoint
- Gestion de projet
- Capacités de présentation
- Bourses d'Études
- Congés payés
Customer Service Manager
GALAXY FREIGHTLINE INC. —Mississauga, ON
- De 80 000 $ à 95 000 $ par an
- Temps plein
- Microsoft Office
- Expérience en supervision
- Amélioration continue
- Assurance Dentaire
- Congés payés
Postuler rapidement
Finance and Insurance Manager
Richmond Hill Honda —Richmond Hill, ON
- De 150 000 $ à 200 000 $ par an
- Temps plein
- Vente
- Service à la clientèle
- Sens de l'organisation
- Assurance Dentaire
- Congés payés
Postuler rapidement
B2B Sales Supervisor - AI Platform
TP Canada —Toronto, ON
- Temps plein
- Salesforce
- Développement commercial
- Esprit d'analyse
- Assurance Dentaire
- Bourses d'Études
Client Service Manager
The West Egg Group Security Services —Toronto, ON
- De 60 000 $ à 70 000 $ par an
- Heures supplémentaires
- Microsoft Word
- Microsoft Excel
- Service à la clientèle
- Assurance Dentaire
- Congés payés
il y a 9 jours
Subprime Finance Manager
Car Deals Direct —Concord, ON
- De 80 000 $ à 200 000 $ par an
- Temps plein
- Vente
- Service à la clientèle
- En présentiel
- Assurance Dentaire
- Assurance Vision
Postuler rapidement
Gestionnaire des comptes / Account Manager Sales (HVAC)
Fast Kitchen Hoods Inc —Toronto, ON
- De 110 000 $ à 150 000 $ par an
- Temps plein
- Vente
- Service à la clientèle
- Ingénierie
- Assurance Invalidité
- Congés payés
Postuler rapidement
Contact Center AI Platform-Tech Lead
Definity Financial Corporation —Toronto, ON
- De 108 700 $ à 158 700 $ par an
- Temps plein
- Travail hybride
- Logiciels de GRC/CRM
- Informatique
- DevOps
- Bourses d'Études
- Congés payés
Customer Service Manager
USED CAR SALES —Vaughan, ON
- 60 000 $ par an
- Temps plein
- Expérience en mécanique
- Maintenance
- Compétences en communication
Postuler rapidement
AI Engineering Lead
Definity Financial Corporation —Toronto, ON
- De 108 700 $ à 158 700 $ par an
- Temps plein
- Travail hybride
- Doctorat
- Informatique
- Ingénierie
- Bourses d'Études
- Congés payés
Route Service Supervisor - UniFirst Canada
UniFirst —Toronto, ON
- Temps plein
- Vente
- Diplôme d'études secondaires
- Gestion d'équipe
- Régimes de participation aux bénéfices
- Bourses d'Études
Cafe Manager
Trio Pastry Cafe —Unionville, ON
- De 80 000 $ à 100 000 $ par an
- Fins de semaine au besoin
- Vente
- Gestion des stocks
- Gestion de restaurant
Postuler rapidement
Customer Service Manager
EDAC, Inc. —Markham, ON
- De 85 000 $ à 95 000 $ par an
- 8 Heures
- Microsoft Powerpoint
- Microsoft Word
- Port de charges lourdes
- Régimes de participation aux bénéfices
- Assurance Invalidité
Postuler rapidement
Senior Tire Department Supervisor
Parts Engine Canada —Richmond Hill, ON
- De 60 000 $ à 75 000 $ par an
- Temporaire
- Port de charges lourdes
- Service à la clientèle
- Maintenance
- Réductions Tarifaires
- Assurance Dentaire
Postuler rapidement
In-Store Sales and Multi Unit Operations Manager
TINTEXPRESS —Scarborough, ON
- De 45 000 $ à 60 000 $ par an
- Temps plein
- Gestion des stocks
- Service à la clientèle
- Salesforce
- Réductions Tarifaires
Postuler rapidement
Property Manager (Residential)
SmartCentres —Vaughan, ON
- De 80 000 $ à 100 000 $ par an
- Temps plein
- Compétences rédactionnelles
- Amélioration continue
- Sens de l'organisation
Postuler rapidement

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Supervisor (Customer Service)

Dexterra Group -
Mississauga, ON

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Détails du poste

Temps plein
De 40 000 $ à 42 000 $ par an
Il y a 8 jours

Profil recherché

Français
Port de charges lourdes
Anglais
Traitement des plaintes
Diplôme d'études secondaires
Expérience en supervision
Gestion d'équipe
Service à la clientèle
Orientation axée sur le service à la clientèle
Nettoyage
Service aux visiteurs
Résolution des problèmes de la clientèle
Compétences en communication
Interaction avec les clients
Appareils mobiles

Description complète du poste

Company Description

WHO ARE WE?
We've been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and helping our clients achieve higher performance and productivity. Powered by passionate people, we bring the right teams with the right skills together – offering both experience and regional expertise so companies can operate their day to day, confidently and successfully.

Job Description

WHAT'S THE JOB?

The Supervisor, Customer Care plays a critical leadership role in delivering exceptional guest experiences within a fast-paced airport environment. This position is responsible for overseeing frontline customer care teams, ensuring service excellence, and upholding the highest standards of hospitality, professionalism, and operational efficiency. The salary for this role is $40-42K.

Ensure all OSRs are greeting members of the travelling public using the active offer or other French terminology as required by the GTAA
Successfully complete all required training and courses
Perform the work in accordance with instructions and directions issued by the GTAA
Act as a first point of contact for customer complaints/escalations and address as required.
Have an acceptable technical knowledge to work with automated processes
Always greet passengers with “Hello bonjour”
Ensure employees are Validating and confirming passengers need and right of entry/exit to/from controlled and restricted areas
Ensure employees Validate acceptable travel documentation to enable passenger entry to certain areas
Assist passengers in preparing for processes, including guiding passengers through automated systems and use of kiosks
Control the backflow of passengers into controlled/areas
Monitor assigned area/zone to ensure the efficient and expeditious flow of passengers
Establish effective working relationships with other TSR’s and MO’s to ensure the availability of services consistent with passenger needs
Prepare Incident/Occurrence Reports for any incident or event that directly involves customer complaints/concerns, safety/security, or operational issues/events
Make recommendations for improvement that will increase the effectiveness of benefit the service delivery to our client and passengers
Convey a professional and welcoming presence by interacting with employees, members of the traveling and general public while multi-tasking
Listen carefully and have patience with all passengers or visitors to Pearson
Be proactive and assist passengers and guests by solving problems or directing them to the airline/stakeholder or information kiosk for assistance
Take direction and react quickly to changing priorities
Achieve intermediate technology skills to be able to use specific airport equipment (hand scanner, cell phone, basic software programs)
Maintain sharp observation skills along with awareness of surroundings
Read memos and communications before shift commences
Perform any additional duties assigned by management
Ensure stanchions in designated areas of the building as per approved layout. Each plan includes the number of stanchions, placement area, direction of flow, special class line and overflow plan.
Ensures realigned or added stanchions when queues grow to maintain line management
Ensures clean stanchions to maintain serviceability
Always ensure care and control of any technology devices

Qualifications

WHO ARE WE LOOKING FOR?

Minimum 2–3 years of supervisory experience in customer service, hospitality, aviation, retail, or a high-volume public-facing environment.
Strong leadership, communication, and interpersonal skills.
Proven ability to remain calm, professional, and solutions-focused in fast-paced or stressful situations.
High attention to detail with a strong sense of service quality and presentation.
Successfully completed a minimum high school education or possess equivalent work related experience
Enjoy meeting and working with people while having an outgoing and engaging personality
Becomes a “I Am Toronto Pearson Ambassador”
Possess clear, concise communication skills in English; French speaking an asset
Ability to read, understand and provide guidance/instructions to others
Ability to realign stanchions
Ability to work individually or within a team
Have a clear criminal record
Must be eligible to work in Canada.
Physically capable of performing all duties as set out in the Job/Position specifically physical demands of the position require the ability to stand for prolonged periods of time during the shift ability to walk long distances and the ability to lift and relocate stanchions in order to effectively manage and adjust queues
Self-motivated individual with a strong attention to detail.
Excellent written & verbal communication and active listening skills.
Able to work weekends, and holidays.
Possession of a valid Restricted Area Identity Card (RAIC), and ability to apply for RAIC prior to starting employment.
Successful completion of initial and recurrent company training is a pre-requisite for employment
Ability to use a handheld device to record data

Additional Information

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.

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customer service supervisor emplois - toronto, on

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Gestionnaire des comptes / Account Manager Sales (HVAC)

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Customer Service Manager

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Cafe Manager

Customer Service Manager

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In-Store Sales and Multi Unit Operations Manager

Property Manager (Residential)

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : customer service supervisor (toronto, on)

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