20 meilleures offres (it service desk analyst) (à pourvoir)

IT Support Analyst
Third Octet —Mississauga, ON
- De 40 000 $ à 55 000 $ par an
- Fins de semaine au besoin
- Télétravail
- Service à la clientèle
- Diplôme d'associé
- Assurance Dentaire
- Assurance Vision
Postuler rapidement
il y a 7 jours
Onsite Service Desk Analyst - Contract
Compugen Inc —Toronto, ON
- De 33 $ à 35 $ de l’heure
- Contrat
- Informatique
- Informatique
- Service à la clientèle
20 h
IT Support Analyst
360°kids —Markham, ON
- De 55 000 $ à 59 000 $ par an
- Temps plein
- Azure
- Service à la clientèle
- Esprit d'analyse
Postuler rapidement
IT Support Analyst
Cooke Aquaculture Inc. —Saint John, NB
- Temps plein
- Diplôme universitaire non requis
- Réseaux informatiques
- En présentiel
- Jours fériés payés
- Assurance Invalidité
il y a 11 jours
IT Support Specialist
360°kids —Markham, ON
- De 57 832 $ à 65 350 $ par an
- Temps plein
- Azure
- Service à la clientèle
- Esprit d'analyse
Postuler rapidement
il y a 7 jours
Bilingual IT Service Desk Analyst
Yum! Brands —Vaughan, ON
- De 55 000 $ à 72 000 $ par an
- Temps plein
- Travail hybride
- Bilingue
- Service à la clientèle
- Pas d'expérience requise
- Jours fériés payés
- Assurance Invalidité
Service Desk Analyst
Infosys —Ottawa, ON
- De 57 389 $ à 70 143 $ par an
- Bilingue
- Doctorat
- Service à la clientèle
Postuler rapidement
il y a 7 jours
Technical Support Analyst I
Family Insurance Solutions —Vancouver, BC
- De 45 000 $ à 82 100 $ par an
- Temps plein
- Travail hybride
- Service à la clientèle
- Windows
- Esprit d'analyse
- Bourses d'Études
- Congés payés
Postuler rapidement
il y a 8 jours
Bilingual IT Support Analyst - Tier 1
EMCO Corporation —London, ON
- De 50 000 $ à 55 000 $ par an
- Temps plein
- Travail hybride
- Bilingue
- Azure
- Microsoft Outlook
Postuler rapidement
IT Analyst
Scotia Investments Limited —Bedford, NS
- De 55 000 $ à 60 000 $ par an
- Fins de semaine au besoin
- Azure
- Windows
- Microsoft Office
- Indemnité kilométrique
- Assurance Invalidité
Postuler rapidement
Supervisor - IT Operations
MDA —Brampton, ON
- De 90 000 $ à 105 000 $ par an
- Temps plein
- Bilingue
- Informatique
- Anglais
- Assurance Invalidité
- Assurance Dentaire
MSP Service Desk Analyst I
IT Force —Burlington, ON
- De 40 000 $ à 50 000 $ par an
- Temps plein
- Windows
- Assurance Dentaire
- Assurance Vision
Postuler rapidement
il y a 4 jours
Technical Support Analyst
BDO —Oakville, ON
- De 56 000 $ à 84 000 $ par an
- Temps plein
- Microsoft Outlook
- Service à la clientèle
- Microsoft Office
- Congés payés
il y a 9 jours
Service Desk Lead
Concert Properties LTD. —Vancouver, BC
- De 90 000 $ à 110 000 $ par an
- Sur appel
- Informatique
- Microsoft Outlook
- Informatique
Postuler rapidement
Service Desk Analyst
Exchange Technology Services Inc. —Winnipeg, MB
- Temps plein
- Azure
- Informatique
- Service à la clientèle
Postuler rapidement
il y a 1 jour
Supervisor - IT Operations
MacDonald Dettwiler & Associates Inc. —Brampton, ON
- De 90 000 $ à 105 000 $ par an
- Travail hybride
- Bilingue
- Informatique
- Anglais
- Assurance Invalidité
- Assurance Dentaire
Help Desk Analyst - Level 1 Co-op Student
CRESCENT SCHOOL —North York, ON
- 20 $ de l’heure
- Temps plein
- Service à la clientèle
- Windows
- Microsoft Office
Postuler rapidement
il y a 8 jours
Technical Analyst II, Field
Bird Construction —Vancouver, BC
- De 60 000 $ à 85 000 $ par an
- Temps plein
- Service à la clientèle
- Esprit d'analyse
- Sens de l'organisation
Technical Services Analyst
Wenco (a Hitachi Construction Machinery subsidiary) —Richmond, BC
- De 80 000 $ à 90 000 $ par an
- Temps plein
- Bilingue
- Informatique
- Informatique
Postuler rapidement
Senior Analyst, Service Desk
Brookfield Renewable —Gatineau, QC
- Sur appel
- Azure
- Microsoft Outlook
- Service à la clientèle
Postuler rapidement

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : it service desk analyst

En vous connectant à votre compte, vous acceptez les conditions d'utilisation, la politique relative aux fichiers témoins et la politique de confidentialité de SimplyHired.

IT Support Analyst

Third Octet -
Mississauga, ON

Postuler rapidement

Détails du poste

Temps plein
De 40 000 $ à 55 000 $ par an
Il y a 7 jours

Profil recherché

Service à la clientèle
Diplôme d'associé
Active Directory

Description complète du poste

Role Summary

At Third Octet, the Service Desk Analyst represents the technical front line between us and our customers. Your focus will be on our Managed Services offering, including monitoring, continuity, and cloud service management. Using your problem-solving skills and ability to connect with people, you will help users overcome obstacles to getting work done.

While we have an office in Port Credit, Mississauga, we are a remote-first company and have employees across the GTA and other provinces. This role can be remote but needs to be able to visit local businesses in the GTA.

What you’ll do:

Provide support services to internal project teams and client IT teams and/or end users directly through calls or emails.
Troubleshoot complex technical support incidents and problems for our customers.
Manage and support internal and managed infrastructure elements, including Shared Messaging, Private Cloud, Data Continuity, Monitoring, and AAS offerings.
Demonstrate excellent customer service skills throughout a customer’s journey.
Maintaining internal documentation and abiding by governance procedures and policies.
Adhering to Service Level Agreements (SLAs) and Operating Level Agreement (OLAs) in place, dependent on client.
Assisting with internal initiatives relating to infrastructure operations, including production and shared service infrastructures, and implementing demonstration/conceptual infrastructures for client engagements.
Maintain certification and taking courseware relevant to Third Octet solution offerings.
Document and develop in-depth knowledge of client’s existing IT environment.
Conduct research on emerging technologies to ensure cost effectiveness and infrastructure flexibility for internal and external operations.
Rotate with other team members to be on call during after hours and weekends.

Requirements

Strong passion for technology and a desire to learn.
Understanding of key Microsoft technologies, focusing on Microsoft 365, including Desktop and Server Operating Systems, Active Directory, and Messaging including basic management and administration; entry-level certification preferred, but not a must.
Basic understanding of local and wide area networking technologies.
Ability to work with end users, troubleshoot application and/or service-related issues, determine root causes, and effectively capture resolution steps within internal systems.
Exceptional written and verbal skills.
Ability to manage time effectively and efficiently, including punctual responsiveness.
Ability to understand the key difference between proactive and reactive work habits.
Ability to multi-task and adapt to changes quickly while embracing ambiguity.
Self-motivated, with an entrepreneurial desire and the ability to work in a fast-moving team environment – all about the hustle and grit.

Benefits

Competitive salary with personally tailored benefits (health, vision, dental, paramedical).

Flexibility in how, when, and where you work across a 4.5-day workweek with a vacation policy that is well above standards.

Focus windows to permit deep and uninterrupted work.
Broad exposure to technology solutions through client engagements and lab environments

Funded lifelong learning through an immersive education platform, vendor training, and soft skills development.

Career development paths and planning.

Wellness support, including access to an employee wellness platform and wellness allowance.

Open voice to shape the company's direction with leadership who serves your best interests.

Work. Life. Balance.

At Third Octet, we aim to empower businesses with innovative IT solutions while fostering a culture of collaboration, continuous learning, and growth. We believe in creating a supportive environment where every team member has the opportunity to contribute, thrive, and make a meaningful impact.

Please Note: Due to the high volume of applications we receive, we can only contact candidates being considered for a position. We appreciate your understanding and interest in working with us. If you are selected for further consideration, one of our recruiters will be in touch.

At Third Octet, we use artificial intelligence (AI) to support - not replace - our people in the hiring process. AI tools help streamline certain steps, like organizing applications or surfacing relevant insights, but every decision is made by real humans. Our goal is to use AI to amplify our team’s ability to thoughtfully and fairly evaluate every candidate.

Thank you for considering a career at our company. We look forward to reviewing your application!

Postuler rapidement

Affinez votre recherche

it service desk analyst emplois

IT Support Analyst

Onsite Service Desk Analyst - Contract

IT Support Analyst

IT Support Analyst

IT Support Specialist

Bilingual IT Service Desk Analyst

Service Desk Analyst

Technical Support Analyst I

Bilingual IT Support Analyst - Tier 1

IT Analyst

Supervisor - IT Operations

MSP Service Desk Analyst I

Technical Support Analyst

Service Desk Lead

Service Desk Analyst

Supervisor - IT Operations

Help Desk Analyst - Level 1 Co-op Student

Technical Analyst II, Field

Technical Services Analyst

Senior Analyst, Service Desk

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : it service desk analyst

Outils pour les chercheurs d'emploi

Outils Employeurs

Parcourir

Garder le contact