2 meilleures offres (bilingual call center, barrie, on) (à pourvoir)

Bilingual Customer Service Representative English and French
Hercules Sealing Products Canada —Barrie, ON
- À partir de 55 000 $ par an
- Temps plein
- Bilingue
- Microsoft Word
- Microsoft Excel
- Assurance Dentaire
- Congés payés
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il y a 10 jours
Hybrid Bilingual Call Center Agent (French/English Required)
Bill Gosling Outsourcing —Barrie, ON
- 21 $ de l’heure
- Temps plein
- Bilingue
- Anglais
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Bilingual Customer Service Representative English and French

Hercules Sealing Products Canada
Barrie, ON

Postuler rapidement

Détails du poste

Permanent | Temps plein
À partir de 55 000 $ par an
Il y a 10 jours

Profil recherché

Bilingue
Microsoft Word
Français
Microsoft Excel
Microsoft Outlook
Vente
Service à la clientèle
Centre d'appels
Anglais
Diplôme d'études secondaires
Ventes internes
Saisie de données
Compétences en informatique
Étiquette au téléphone
Affaires
Compétences en communication

Description complète du poste

JOB SUMMARY:

Primarily responsible for delivering exceptional customer service through responsiveness, a positive attitude, and efficient processing of customer orders and returns. Ensures accuracy in all work and maintains clear, professional communication. Inside Sales personnel provide product and service information while resolving customer account issues promptly and effectively.

Key Responsibilities:

Exhibit a positive, friendly, and helpful attitude with customers
Manage a large volume of incoming calls and emails
Input customer orders and returns accurately and efficiently
Respond to customer inquiries and requests promptly
Provide product/service information and offer substitute products where appropriate
Offer custom solutions for customer requests
Identify sample parts from customers and provide detailed quotes
Support Outside Sales team with quotes, follow ups and special projects
Prioritize and manage multiple tasks and deadlines
Collaborate and work effectively with team members in all departments
Perform other duties as assigned by the Customer Service Manager or General Manager

Qualifications:

Customer service experience in an industrial or technical environment.
Knowledge or experience with hydraulic and pneumatic seals is an asset.
Strong computer skills, including proficiency in Outlook, Word, and Excel.
Experience with IFS and Ring Central is a plus.
Excellent telephone etiquette and communication skills.
Strong problem-solving, decision-making, and judgment abilities.
Positive attitude, eagerness to learn, and ability to work well in a team.
Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
Bilingual in English and French

Education & Experience:

High school diploma or equivalent required; additional education in business, sales, or a related field is a plus.
Proven experience providing excellent customer service.
Experience processing customer orders, returns, and providing product/service information efficiently.
Demonstrated ability to support sales teams with quotes, follow-ups, and special projects.
Familiarity with industrial products, parts identification, and quoting procedures is preferred.

Job Types: Full-time, Permanent

Pay: From $55,000.00 per year

Benefits:

Dental care
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
Vision care

Application question(s):

Are you willing to work on site 5 days a week?
Are you legally eligible to work in Canada?

Experience:

call center: 1 year (preferred)
Customer Service : 2 years (preferred)

Language:

English and French (required)

Work Location: In person

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bilingual call center emplois - barrie, on

Bilingual Customer Service Representative English and French

Hybrid Bilingual Call Center Agent (French/English Required)

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : bilingual call center (barrie, on)

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