What is the opportunity?
Provides guidance and support to advisors and marketing on capturing, reporting, analyzing and utilizing customer information. Applies complete knowledge, skills, and best practices to perform assignments.
What will you do?
Responsibilities:
Provide oversight and data quality control for Client Regulatory and KYC Operations
Monitor Regulatory and KYC data reconciliation and exception reports
Act as a member of the business-led configuration team for the Capital Markets Client Lifecycle Management application
Provide inputs into KYC & Regulatory data dictionary and assist in regular maintenance
Evaluate data quality results for identification of issues, patterns, trends and opportunities for enhancement of KYC and regulatory onboarding & refresh programmes and processes
Document data related platform processes and controls, procedures and training materials
Publish monthly/quarterly KRI metrics through a Data Quality Scorecard as well as detailed data issue memos
Understand firm procedures and industry best practices
Maintain proficiency on use of the firm’s automated software systems
Assists Policy & Quality Control in identifying any concerns or issues that may arise regarding AML or regulatory issues
Assist in preparing related documentation for upcoming examinations and audits, as requested
Ensure that management controls, designed to minimize the operational errors that occur, are in place and working effectivly
Develop strategies to alleviate operational issues, promote client satisfaction and/or regulatory issues
Track and Report status updates to key stakeholders including Client Lifecycle Management Group, Compliance and Front Office
Act as a subject matter expert on regulatory and enterprise policies, procedures related to client and data management
Participate in regulatory projects for Capital Markets which come through the Client Lifecycle Management Group
Key Relationships:
Regional MLROs and delegates
Advisory/Regulatory Compliance
Client Lifecycle Management Group
Develop and maintain relationships with front and back-office staff
What you need to succeed?
Required
Ability to break down problems into basic programming logic questions
Previous experience working with data
Knowledge of scripting languages like Python and query languages like SQL
Sound written and spoken communication skills
Good problem solving and analytical skills
Nice to Have
Formal qualification at Undergraduate or Graduate level, preferably in Computer Science, Mathematics, or other quantitative field.
Knowledge of products and operations of Capital Markets Investment Banking
Knowledge of regional laws and regulations related to Anti Money Laundering//Terrorist Financing/Economic Sanctions and Customer Categorisation
Previous experience of working in KYC/AML Operations
Knowledge of AML, TF and ES regulatory obligations and operational implications
Ability to influence and direct internal and external colleagues
Good presentation skills
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation
Leaders who support your development through coaching and managing opportunities
Work in a dynamic, collaborative, progressive, and high-performing team
Opportunities to do challenging work
Flexible work/life balance options
#LI-KA2
Job Skills
Anti-Money Laundering (AML) Policy, Business Analytics, Capital Markets, Critical Thinking, Data Analytics, Detail-Oriented, Know Your Customer (KYC), Professional Presentation, Python (Programming Language), Regulatory Compliance, Structured Query Language (SQL)
Additional Job Details
RBC CENTRE, 155 WELLINGTON ST W:TORONTO
Toronto
Canada
37.5
Full time
CAPITAL MARKETS
Regular
Salaried
2026-06-17
2026-07-01
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Our Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.
