Summary: Are you passionate about the great outdoors and enjoy helping others create unforgettable experiences? Join our team as a BC Park Operator and be the friendly face and helping hand that makes every guest's stay enjoyable and stress-free. This role is perfect for someone who thrives in customer service, loves nature, and values creating positive guest interactions.
Key Responsibilities:
Customer Service Excellence:
● Greet campers warmly upon arrival, ensuring they feel welcome and informed about their stay.
● Respond promptly to guest inquiries and concerns, providing accurate information about campground amenities, local attractions, and safety guidelines.
● Handle reservations and check-ins/check-outs efficiently using a Point Of Sale System.
● Address and resolve guest issues with professionalism and a solutions-oriented approach.
Facility Maintenance:
● Cleaning of vacated campsites, public outhouses, day use areas, trails and park facilities.
● Monitor campground cleanliness and ensure facilities are cleaned and maintained to the park’s quality control plan.
● Conduct regular site inspections to ensure safety and comfort for all guests.
● Assist in managing firewood sales, and other campground services.
Community Engagement:
● Foster a welcoming and inclusive environment by promoting and communicating campground policies and ensuring all guests respect the shared spaces.
● Provide recommendations for outdoor activities, hiking trails, and local events to enhance the guest experience.
● Organize or assist with campground events, such as National Parks Day program activities and other holiday events.
Administrative Duties:
● Process payments, manage cash handling, and maintain accurate records.
● Assist in inventory tracking and restocking of supplies as needed.
● Problem solving basic IT issues.
● Report maintenance issues or emergencies promptly to the appropriate personnel.
Qualifications:
● Exceptional interpersonal skills with a customer-first mindset.
● Previous experience in hospitality, customer service, or outdoor recreation is highly desirable.
● Strong communication skills, both verbal and written.
● Ability to work independently and as part of a team in a fast-paced outdoor environment.
● Capable of working hands-on with computer applications to manage business processes daily (POS system, records, reporting).
● Possess basic operating and maintenance skills for minor repairs and upkeep of grounds and facilities such as small tools, landscaping equipment.
● Enthusiasm for nature and outdoor activities; knowledge of local flora, fauna, and trails is a plus.
● Physical ability to perform tasks such as walking, standing, lifting, and bending for extended periods.
● Willingness to work flexible hours, including weekends and holidays.
What We Offer:
● A dynamic work environment surrounded by nature.
● Opportunities to develop your skills in customer service, hospitality, and outdoor recreation.
● Competitive pay and benefits
● The chance to be a key part of creating memorable experiences for our guests.
Employment Duration:
● June 20 – Labor Day September , 2026 (Approx)
● Seasonal, Full-time (rotating shifts)
Compensation:
● Starting at $22.50/hour with opportunity to increase based on performance evaluation.
● Season/contract completion bonus.
● 4% Vacation pay paid bi-weekly
● On-site accommodation is provided if required.
● Access to recreation equipment and camping in the campgrounds operated by Sandstorm North Contracting
Company Values:
● Above all, we commit to fostering personal development and growth for all team members.
● Furthermore, we dedicate ourselves to preserving and enhancing parks for the enjoyment of local communities and future generations.
● Moreover, we uphold a positive and inclusive workplace culture that genuinely celebrates diversity.
Job Types: Full-time, Seasonal
Contract length: 4 months
Pay: From $22.50 per hour
Application question(s):
- Are you able to provide a clean criminal record check?
- Are you available to live on-site during work shifts?
- Why do you want to work in a Provincial Park Campground?
- How many years of experience do you have in a customer service role?
Licence/Certification:
- Drivers License (required)
- High School Diploma (required)
Work Location: In person
