Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.
At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.
This role is an in‑office position based at our downtown location. Our team is highly collaborative, and much of our work benefits from in‑person co‑creation, relationship‑building, and hands‑on partnership with leaders across the organization.
This role ensures appropriate action is taken on requests with respect to CCTV, Access Control, 3rd Party Alarm Monitoring, Locksmith Services, Executive Support, Special Events and requests for Physical Security Assessments/Audit s. In addition, provides technical knowledge, input as well as program oversight & administration in the areas of CCTV, Access Control, CPTED, and any other security related programs.
What will I be doing?
- Conducting compliance audits and assessments related to Security Programs (i.e. Access Control, CCTV and Security Plan), documenting findings, establishing recommendations for corrective actions, presenting recommendations and assisting in guiding the implementation of follow-up programs.
- Creating, reviewing and updating Corporate Security policies and procedures, in the areas of CCTV, Access Control, & General Security, to improve their quality, efficiency and effectiveness, and to maintain compliance with Corporate Policy and applicable legislative regulations.
- Providing technical expertise in developing and delivering critical Security training programs to meet or exceed current best practices and regulatory standards.
- Leads the implementation of security projects, programs, and modifications to existing systems
- Researches and monitors the implementation of security systems, projects, programs, & policies and modifications to these for legal, regulatory and policy compliance
- Participates as an active project team member on any Metrolinx projects with any CCTV, Access Control or Security implications or involvement and provides recommendations, input and consultation based on technical expertise & where applicable approval i.e. – CCTV plans.
- Coordinates meetings and liaises with government agencies and external stakeholders on topics such as security systems and shared use (CCTV), CPTED and general security envelope of shared facilities
- Analyzes data and trends, and conducts follow-ups regarding incidents
- May liaise with Federal, Provincial and local security authorities & law enforcement agencies to develop and implement safety and security practices and policies
- Builds & fosters relationships with business groups and operating divisions / stakeholders in the areas of Access Control and CCTV and general security.
- Promotes corporate image regarding security, and emergency management initiatives and provides feedback on their effectiveness by developing and leading Security Awareness Program
- Assists in development of strategic plans to improve the quality, efficiency, and effectiveness of Corporate Security services in relation to CCTV & Access Control system requests and systems by chairing or co-chairing cross divisional stakeholder committees for continuous improvement in these programs.
- Advises other employees on topics related to the incumbent’s area of expertise, but does not guide employees in their day-to day activities
Develops and participates in delivery of training for, safety, security, and emergency responses, and awareness programs
What Skills and Qualifications Do I Need?
- Completion of a degree in Security, Law Enforcement, Crime Analysis, or related field – or a combination of education, training and experience deemed equivalent
- Demonstrated years of related experience in Security systems or programs, planning and/or operations, ideally in a transportation environment
- Certified Protection Professional (CPP), Physical Security Professional (PSP) certification or similar certification is an asset
- Experience in an administrator role (or similar) of an Access Control system
- Experience in proficient use of a CCTV system, preferably from an administrator role.
- Oral/written communication skills to review complex documents / drawings for facility changes, builds or additions to provide input prior to submission for work.
- Passing an Ontario Provincial Police (OPP) security clearance is required
- Passing Transportation Canada’s Intelligence Branch security clearance is required
- Must successfully complete environmental, security, and any other training required by corporate policy
- Analytical skills to identify and interpret data trends in support of security systems development of best practices
- Interpersonal and oral/written/presentation communication skills to develop and deliver training, prepare security plans, reports and procedures and manage stakeholder relationships
Proficiency in MS Office (e.g. Outlook, Word, Excel, PowerPoint, etc.) and statistical applications
Don’t Meet Every Requirement?
If you’re excited about working with Metrolinx but your past experience doesn’t quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.
We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations.
Accommodation:
We value the unique skills and experiences each person brings to Metrolinx and are committed to creating and maintaining an inclusive and accessible environment. We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act and other applicable legislation so if you require accommodation during the hiring process, please let our Recruitment team know by contacting us at: 416-202-5601 or email
[email protected].
Application Process:
All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time-sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate.
For Internal applicants, with the recent implementation of the Internal Mobility Policy, the internal recruitment process has changed for non-union roles. Candidates must be in their current role for 12 months prior to applying for another role and each applicant must be in good standing (not participating in a Performance Improvement Plan). Please review all provisions of the policy before submitting your application.
Should it be determined that any background information provided is misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.
We thank all applicants for their interest, however, only those selected for further consideration will be contacted.
WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.
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