20 meilleures offres (senior customer service, etobicoke, on) (à pourvoir)

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Moneris Solutions —Toronto, ON
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Westburne —Mississauga, ON
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Senior Accountant
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Northbridge Financial Corporation —Toronto, ON
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TalentSphere —Toronto, ON
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OPENLANE —Toronto, ON
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Senior Director, Corporate Billing
Pinnacle Search Group —Mississauga, ON
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Senior Customer Service Representative - Fastfrate Group (Woodbridge)
Challenger Motor Freight Inc. —Woodbridge, ON
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Senior Manager, Customer Success Enablement
Jobber —Toronto, ON
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Senior Representative, Passenger Insights & Marketing (Term Opportunity)
Greater Toronto Airports Authority —Toronto, ON
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Sr. Executive Administrator
Visa Canada Corporation —Toronto, ON
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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : senior customer service (etobicoke, on)

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Senior HR Business Partner

The Minery
Toronto, ON

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Détails du poste

Temps plein
De 76 000 $ à 80 000 $ par an

Profil recherché

Jira
CHRP
Ressources humaines
Ressources humaines
Intelligence artificielle
Affaires

Description complète du poste

We transform dealership workplaces to deliver excellence, every time.

NOW HIRING: Senior HR Business Partner

Full-Time On-Site · Marino's Automotive Group, Etobicoke · Reports to The Minery

$76,000 to $80,000 · 3 Weeks Vacation · Benefits

This is a unique growth opportunity.

Working as part of The Minery and assigned to our long-time client Marino's Automotive Group, this role offers something rare. You will be employed by The Minery, one of Canada's most respected automotive HR consulting firms, and placed full-time on-site at Marino's Automotive Group, a family-owned dealership group with over 60 years of history in Etobicoke. You will have the backing of The Minery's team, tools, and operating framework while being the senior HR presence on the ground at one of our most valued clients. If you are an HR professional who thrives on visibility, relationships, and real ownership of your work, keep reading.

How to apply

Apply directly through this posting. A cover letter is required to be considered for this role. Applications submitted without a cover letter will not be reviewed. In your cover letter please share five examples that demonstrate your HR expertise and five character assets you believe will contribute to this role and to TheMineryWay.

A note on AI: We are an AI-forward organization and we use tools like Claude every day. We also know the difference between a response that came from a person and one that came from a prompt. We encourage you to use AI as a tool to support your thinking, but your cover letter, your examples, and your resume must be yours. Generic statements and blanket descriptions tell us nothing. Specific examples that only you could write tell us everything. We are hiring you, not your AI. We will be able to tell.

About The Minery

The Minery is a trusted automotive consulting firm delivering HR, Leadership Development, and Customer Experience solutions to dealerships across Canada. One of the ways we serve our clients is by providing dedicated on-site HR professionals who work exclusively within the client's organization as a true extension of The Minery team. Founded by Heather Macpherson, a recognized leader in the Canadian automotive HR space and the founder of HR4, which she built and sold in 2025, The Minery brings over 20 years of industry presence and a network that runs deep.

About Marino's Automotive Group

Marino's Automotive Group is a family-owned multi-brand dealership group with over 60 years in business, operating four locations in the Kipling and Queensway area of Etobicoke across the Jaguar Land Rover, Volvo, Honda, and Subaru brands. All four dealerships are close to one another and the culture reflects it. Marino's has earned a loyal customer base and a strong reputation built on one simple belief: people matter. That applies to every customer and every employee.

The role

As the Senior HR Business Partner at Marino's, you are The Minery's most visible presence on the ground. You are on-site every day, working directly with the Marino's ownership and executive team and delivering HR across the full employee lifecycle for four dealership locations.

While the two Junior HRBPs and CX Facilitator report formally to the Manager of The Minery HR Services, you are the senior point of contact on the ground. Day-to-day questions, issues, and escalations from the on-site team come to you first. You set the tone, you hold the standard, and you ensure HR runs seamlessly across all four locations. You are also responsible for the full scope of HR delivery including recruitment, onboarding, performance management, terminations, leaves, health and safety, and employee relations.

Marino's Automotive Group is committed to being an Employer of Choice and The Minery plays a direct role in making that a reality. This is an opportunity to build something meaningful — a people-first culture that attracts and retains great talent across four dealership locations.

What you will do

Be the senior HR presence across all four Marino's locations, five days a week
Work alongside and provide day-to-day direction to the two Junior HRBPs and CX Facilitator on-site
Manage the full employee lifecycle from recruitment and onboarding through to offboarding and exits
Handle terminations, resignations, leaves, and WSIB with care, documentation, and close the loop
Ensure all HR4 Forms and employee change requests are actioned within 3 business days
Support performance management processes, coach managers, and flag where things are not on track
Build and maintain trusted relationships with GMs, managers, employees, owners, and the executive team
Complete Health and Safety checkpoints twice a month and maintain compliance across all locations
Prepare and present monthly client check-ins, quarterly HR reviews, and an Annual People Plan
Maintain HR4 as the single source of truth and keep your Jira board current as your operational roadmap
Plan recognition events, team initiatives, and engagement activities that reflect Marino's culture

What we are looking for

3 to 5 years of progressive HR experience, ideally in a client-facing or multi-location environment
A degree or diploma in Human Resources, Business Administration, or a related field
Holds or is actively working towards a CHRP designation
Deep knowledge across the full HR generalist scope including recruitment, employee relations, performance management, leaves, and HR administration
Experience leading or coordinating a small team is a strong asset
Comfortable and confident managing complex situations including terminations and investigations
Genuine ability to build trust quickly at all levels of an organization
Comfortable with HR technology and genuinely excited about AI tools
Experience in the automotive or dealership sector is a strong asset
Available and willing to be on-site five days per week at Marino's Etobicoke locations

What we offer

$76,000 to $80,000 per annum, commensurate with experience
3 weeks paid vacation
Benefits package
Full-time on-site role in a culture-driven, family-owned organization with over 60 years ofhistory
The backing and support of The Minery's full team and operating framework
A clear development pathway toward a leadership role within The Minery

The Minery and Our Client are both an equal opportunity employers committed to diversity and inclusion. We consider all applicants regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, and Indigenous status. We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please let us know.

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