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Customer Data Specialist

Factory Outlet Trailers & Truck Upfitting
High River, AB

Postuler rapidement

Détails du poste

Temps plein
De 18 $ à 24 $ de l’heure
Il y a 3 jours

Profil recherché

Logiciels de GRC/CRM
Soutien aux ventes
Microsoft Excel
Vente
Diplôme d'études secondaires
Gestion des données
Saisie de données
Compétences en informatique
Compétences en communication
Gestion du temps

Description complète du poste

Position Summary

Factory Outlet Trailers (FOT) is seeking a detail-oriented and organized Sales & Data Entry Coordinator to support our growing operations. This role is responsible for maintaining accurate customer and marketing data across our CRM and business systems. The ideal candidate is highly organized, enjoys working with data, and understands the importance of accuracy in supporting sales and customer service.

Key Responsibilities

CRM & Customer Data Management

Enter and maintain customer records in the CRM.
Ensure all leads, opportunities, and customer information are accurate and up to date.
Review records regularly to identify and correct errors, duplicates, and missing information.
Assist with lead assignment and routing processes.

Sales Support

Enter and update customer information.
Support branch teams with administrative and data-related tasks.
Track sales activities and ensure proper documentation is maintained.
Assist with reporting and sales performance tracking.

Marketing Data Support

Maintain lead databases for marketing campaigns.
Support customer segmentation and database cleanup initiatives.
Ensure compliance with data management best practices.

Reporting & Administration

Monitor data quality and recommend process improvements.
Assist with special projects and administrative tasks as assigned.

Qualifications

Required

High school diploma or equivalent.
Strong computer skills, including Microsoft Excel and data management systems.
Excellent attention to detail and accuracy.
Strong organizational and time management skills.
Ability to work independently and manage multiple priorities.
Strong written and verbal communication skills.

Preferred

Experience with CRM systems.
Experience in sales support, administration, or data entry.
Knowledge of inventory management systems.
Experience working in a retail, dealership, or equipment sales environment.

Key Success Metrics

CRM data accuracy maintained above 98%.
Timely entry and processing of customer and sales records.
Reduction in duplicate and incomplete records.
Accurate reporting delivered on schedule.
Strong support and responsiveness to branch sales teams.

What We Offer

Competitive compensation.
Opportunities for growth and advancement.
Collaborative and fast-paced work environment.
Training and professional development opportunities.

Position Type

Full-Time

Reports To

Sales Manager

Pay: $18.00-$24.00 per hour

Benefits:

Casual dress
Company events
Dental care
Extended health care
On-site parking

Work Location: In person

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data emplois - high river, ab

Customer Data Specialist

Technical Business Analyst - Calgary, AB - BAPV

Corporate Analyst

Data Architect

Senior Business Analyst, Deployment

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : data (high river, ab)

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