1 meilleure offre (foh manager, parksville, bc) (à pourvoir)

FOH Manager
Morningstar Golf Club —Parksville, BC
- À partir de 26 $ de l’heure
- Fins de semaine au besoin
- Service à la clientèle
- Expérience en supervision
- Baccalauréat
- Assurance Dentaire
- Heures d’arrivée et de départ flexibles
Postuler rapidement
il y a 5 jours

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FOH Manager

Morningstar Golf Club -
Parksville, BC

Postuler rapidement

Détails du poste

Temps plein
À partir de 26 $ de l’heure
Il y a 5 jours

Profil recherché

Service à la clientèle
Vente incitative
Serving It Right
Expérience en supervision
Baccalauréat
Certificat de premiers soins de base
Diplôme d'associé
Leadership
Restauration

Description complète du poste

Position Summary

The Front of House Manager is responsible for overseeing all guest-facing operations of the restaurant. This role ensures exceptional customer service, efficient service flow, and a positive dining experience while leading and supporting the front-of-house team. The FOH Manager plays a key role in staff development, operational excellence, and maintaining brand standards. Reporting directly to the General Manager the FOH Manager will participate in annual strategic planning to optimize the Food and Beverage operations and guest experience.

Key Responsibilities

Guest Experience

Ensure all guests receive prompt, friendly, and professional service
Handle guest inquiries, feedback, and complaints effectively and diplomatically
Maintain high standards of cleanliness, ambiance, and presentation in dining areas

Team Leadership

Recruit, hire, train, and supervise front-of-house staff (servers, hosts, bartenders)
Create staff schedules and manage labor costs
Lead pre-shift meetings to communicate goals, specials, and updates
Foster a positive, team-oriented work environment
Support staff on a daily basis

Operations Management

Oversee daily FOH operations to ensure smooth and efficient service
Coordinate with kitchen/back-of-house to ensure timely food delivery
Monitor service quality and implement improvements as needed
Develop rotating and intriguing drink menus seasonally
Manage operations, inventory controls, and staffing for “The Turn” (concession)
Enforce company policies, procedures, and health & safety standards

Financial Oversight

Assist in managing budgets, labor targets, and cost controls
Implement inventory controls for all areas of beverage/liquor service
Conduct weekly/monthly inventory reporting
Monitor sales performance and upselling strategies
Handle cash management procedures and POS system accuracy

Training & Development

Train staff on service standards, menu knowledge, and upselling techniques
Conduct performance evaluations and provide ongoing coaching
Ensure compliance with food safety and alcohol service regulations
Develop and grow comprehensive banquet and event offerings for club events and local community

Qualifications

Proven experience in a supervisory or management role in hospitality
Strong leadership and interpersonal skills
Excellent communication and problem-solving abilities
Thorough knowledge of current Health and Safety regulations
Ability to work in a fast-paced environment and handle pressure
SIR certification
First Aid certification (desired but not required)
Knowledge of POS systems and restaurant operations
Flexible schedule, including evenings, weekends, and holidays

Key Competencies

Customer-focused mindset
Leadership and team development
Organizational and multitasking skills
Attention to detail
Conflict resolution

Pay: From $26.00 per hour

Benefits:

Dental care
Discounted or free food
Extended health care
Flexible schedule
Life insurance

Work Location: In person

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foh manager emplois - parksville, bc

FOH Manager

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