At IPS, we're all about exceptional service and exceptional people. We're looking for a passionate Operations Manager who loves hands-on work, takes pride in their craft, and wants to have a meaningful impact on the team. As an Operations Manager, you'll get to apply your knowledge and skills to solve complex problems and help critical industries keep their equipment running. As a company, we prioritize safety in everything we do and offer opportunities for growth, job longevity, and continuous improvement.
Responsibilities & Expectations:
The Operations Manager is responsible of the overall service centers day-to-day operations.
Responsibilities include:
- Empower and influence others to adapt proper practices into their regular work duties by demonstrating leadership and expertise.
- Manage all short and medium-range tasks for the service center.
- Ensure teams are working safely and are up to date on training required.
- Create, explain and support service quotes for customers.
- Coordinate with customers to understand deadlines and work to meet expectations.
- Promote and advance Continuous improvement framework and a culture of continuous improvement.
- Act as a technical resource for the service center to solve problems and advance capabilities.
- Create and distribute customer reports.
- Work to provide and Unmatched Customer Experience with all our efforts.
- Work with the General Manager to ensure safety, quality, service and profitability of the service center.
Qualifications and Competencies:
- Have a minimum of 5 to 10 years relevant experience, ideally in an industrial plant /operations or electrical service center role.
- 5+ years supervisory experience.
- Electric motor industry experience preferred.
- Analyzing, organizational and decision-making skills
- Strong attention to detail and customer service driven
- Excellent Oral/Written Communication
- Effective computer skills
- Understanding of general good business processes/practices
Benefits:
- Competitive Paid Time Off Plan (PTO)
- Medical, Dental and Vision plans
- Tuition Reimbursement Program
- Employee and Family Assistance Program (EAP)
Who We Are:
At Integrated Power Services (IPS), we're committed to empowering you to make a meaningful impact. As the industry's leading and fastest-growing service provider, IPS offers single-source electromechanical and power management solutions to enhance the reliability of critical infrastructure across North America and the United Kingdom. We serve over 30,000 essential customer locations, from renewable energy pioneers to hospitals, manufacturers, and municipalities, helping them avoid costly downtime and ensure mission-critical operations.
When you join IPS, you're joining a team that's revolutionizing equipment and process reliability across diverse sectors, from power generation to petrochemicals, and beyond. You'll learn from industry experts, grow alongside a talented workforce, and be part of a company that is built on the Shared Values of Safety, Integrity, Teamwork, Accountability, Customer Focus, and Entrepreneurial Spirit.
IPS is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.
Any offer of employment is contingent upon the successful completion of a background and driving record investigation.
#LI-AG1
#
