20 meilleures offres (manager, smithers, bc) (à pourvoir)

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Hudson Bay Mountain Resort —Smithers, BC
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SUZUKI CANADA INC —Colombie-Britannique
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Guest Services Manager
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Department Manager / Supervisor
Jerry's No Frills —Smithers, BC
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Lift Supervisor

Hudson Bay Mountain Resort -
Smithers, BC

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Détails du poste

Permanent | Temps plein
À partir de 23 $ de l’heure

Profil recherché

Tenue de dossiers
Permis de conduire de classe 5
Centre de villégiature
Gestion des opérations
Service à la clientèle
Politiques de santé et sécurité au travail
Gestion des équipes
Diplôme d'études secondaires
Recrutement
Plateformes de réseaux sociaux
Expérience en supervision
Gestion d'équipe
Conduite de véhicule
Inspections d'entretien de routine
Recrutement
Service aux visiteurs
Délégation
Compétences en communication
Entretien des installations
Coordination d'équipe

Description complète du poste

LIFT SUPERVISOR – YEAR ROUND

Reports to: Outside Operations Manager

Our Lift Hosts are the front line of guest interactions and experience at Hudson Bay Mountain
Resort with the greatest number of interactions with our guests during their visit and they can make the biggest difference between a satisfactory guest experience and an exceptional one; the smallest details can make the biggest impact.

As Lift Supervisor you are responsible for training, managing, guiding, and scheduling this team, who are essential to the operation of the resort and guest service. You will work closely with the Maintenance and Outside Operations team to ensure smooth operations and will also assist with maintenance work on the lifts, rolling fleet and buildings.

Key Responsibilities:

Providing a high quality, friendly and cooperative relationship with the Lift Ops team, our guests, and all other mountain team
Recruit, hire, train and maintain a team of highly motivated Lift Operators
Weekly scheduling of Lift Operators; considering time off requests, busy periods and individual skill set/training
Ensuring Lift Ops adherence to all operational and safety procedures, thus ensuring the safe operations of all lifts
Ensuring the recording and reporting of guests in violation of the Alpine Responsibility Code is done properly, and dealing with disciplinary procedures
Stepping in and covering shifts when required
Ensuring time sheets are completed correctly daily and are sent in on a bi-weekly basis
Dealing with employee reprimands, including reporting, and holding the employee accountable
Communicating effectively and efficiently with 2-way radios, while adhering to HBMR protocols
Communicating effectively by e-mail and social media groups to the Lift Ops team,

Management, and other departments.

Checking the lift ops e-mail account regularly
Being an administrator for an HBMR Team Facebook page
Ensuring the thorough checking of tickets and passes is done
Overseeing and assisting with shift operating procedures, including set up and take down
Lift inspection for obvious maintenance needs, ramp upkeep, daily lift logs, recording and reporting information
Ensuring neat, accurate, and complete Lift Log record keeping
Full understanding of the Lift Operations Manual
Full understanding of industry safety practices
Full understanding of industry emergency and evacuation procedures
Ensuring good communications with the Outdoor Operations Manager, Maintenance Team, and Base 1 dispatch
Transporting team members to and from the mountain using an HBMR vehicle
Transporting team members by snowmobile while on mountain, utilizing safe and proper snowmobile procedures in accordance with HBMR snowmobile training
Assisting Maintenance with scheduled and unexpected lift work
Assisting the Outside Operations Manager with scheduled and unexpected tasks
Carrying out all duties with the highest level of professionalism
All other duties as required

Qualifications:

Able to ski or snowboard at an intermediate (or better) level
Excellent guest service skills, always looking to improve the guest experience
Attention to detail, safety
Be a team player, having a cooperative and friendly attitude
Strong communication skills, being able to relay information in a concise clear manner
Good physical condition
Mature, energetic, dependable
Able to delegate and assist with crew functions
Able to work in adverse conditions and weather
Be neat, clean, and alert

Education and Experience, Certificates and Licenses

High School diploma
Previous ski resort experience required
Previous lift experience in a supervisory role preferred
Experience operating snowmobiles required
Experience working at heights
Experience working around machinery
Completed Lift 150, 151 and 152 courses through Selkirk College required
Valid class 5 drivers license with a clean drivers abstract

Wages and Benefits

Wage: competitive compensation and package including:

o Free season pass o Discounts in F&B and Retail o Friends and family discounts on tickets, rentals, and lessons o Fun and social work atmosphere in a unique mountain environment

Expected start date: October 19th, 2026

Job Types: Permanent, Full-time

Pay: From $23.00 per hour

Benefits:

Company events
Discounted or free food
On-site parking

Flexible language requirement:

French not required

Ability to commute/relocate:

Smithers, BC: reliably commute or plan to relocate before starting work (required)

Application question(s):

Are you at least intermediate ski or snowboard ability?

Education:

Secondary School (preferred)

Experience:

ski resort: 1 year (required)
supervisory: 1 year (preferred)
snowmobile: 1 year (required)

Licence/Certification:

Lift 150, 151 and 152 (required)
Class 5 Licence (required)

Work Location: In person

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