20 meilleures offres (reservation agent, ab) (à pourvoir)

Guest Service Agent
Banff Collection by InnVest Hotels —Banff, AB
- 20,18 $ de l’heure
- Fins de semaine au besoin
- Anglais
- Hôtel
- Diplôme d'études secondaires
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Reservations Agent
Banff Airporter Inc —Banff, AB
- À partir de 20 $ de l’heure
- Temps plein
- Service à la clientèle
- Anglais
- Saisie de données
- Congés payés
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15 h
Guest Service Agent
Mt.Norquay —Banff, AB
- À partir de 16 $ de l’heure
- Temporaire
- Service à la clientèle
- En présentiel
- Manipulation d'argent
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Product Coordinator - Bilingual
Accomsure Ltd. —Calgary, AB
- Temps plein
- Bilingue
- Anglais
- Microsoft Office
- Assurance Dentaire
- Congés payés
Travel Agent/Reservations Agent (Full Time) min 1yr exp req
Nagel Tours —Edmonton, AB
- À partir de 21 $ de l’heure
- Temps plein
- Microsoft Word
- Hospitalité
- Microsoft Excel
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il y a 12 jours
Hotel Front Desk Agent
Blackstone Mountain Lodge —Canmore, AB
- À partir de 20 $ de l’heure
- Temps plein
- Bilingue
- Hospitalité
- Service à la clientèle
- Programmes de Bien-être
- Assurance Dentaire
Postuler rapidement
il y a 9 jours
Hotel Front Desk Agent-Part Time
Falcon Crest Lodge —Canmore, AB
- À partir de 20 $ de l’heure
- Temps partiel
- Bilingue
- Hospitalité
- Service à la clientèle
- Assurance Dentaire
- Programme d'Aide aux Employés
Postuler rapidement
il y a 9 jours
Reservations Agent
Lake Louise Inn —Lake Louise, AB
- De 21,25 $ à 23,25 $ de l’heure
- Fins de semaine au besoin
- Bilingue
- Hospitalité
- Service à la clientèle
- Programmes de Bien-être
- Assurance Dentaire
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20 h
Front Desk Agent
Slave lake inn and Conference Centre —Slave Lake, AB
- De 18 $ à 20 $ de l’heure
- Temps plein
- Hospitalité
- Microsoft Office
- Hôtel
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Front Desk Agent/Night Auditor
BEST WESTERN GRANDE PRAIRIE HOTEL & SUITES —Grande Prairie, AB
- De 16 $ à 17 $ de l’heure
- Temps plein
- Service à la clientèle
- Mathématiques de base
- Anglais
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il y a 9 jours
Front Desk Agent
The Kanata Blairmore —Blairmore, AB
- À partir de 18 $ de l’heure
- Temps partiel
- Hospitalité
- Service à la clientèle
- Pas d'expérience requise
- Assurance Dentaire
- Assurance Vision
Postuler rapidement
il y a 5 jours
Front Desk Supervisor/Duty Manager
Lake Louise Inn —Lake Louise, AB
- De 53 330 $ à 57 330 $ par an
- Temps plein
- Expérience en gestion
- Hôtel
- Expérience en supervision
- Assurance Dentaire
- Programme d'Aide aux Employés
Postuler rapidement
il y a 1 jour
Front Desk Agent
Mount Kidd RV Park —Kananaskis, AB
- 17 $ de l’heure
- Temporaire
- Service à la clientèle
- Expérience administrative
- Diplôme d'études secondaires
- Réductions Tarifaires
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Front Desk Agent
INNhotels —Canmore, AB
- 19 $ de l’heure
- Temps plein
- Microsoft Word
- Hospitalité
- Google Suite
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Guest Service Agent
Basecamp —Kananaskis, AB
- 18 $ de l’heure
- Fins de semaine au besoin
- Microsoft Word
- Hospitalité
- Microsoft Excel
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Guest Service Agent
Spring Creek Vacations —Canmore, AB
- À partir de 20 $ de l’heure
- Temps partiel
- Hospitalité
- Service à la clientèle
- Réception
- Réductions Tarifaires
- Assurance Invalidité
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Airline Support Specialist - Calgary, Alberta
Accommodations Plus International —Calgary, AB
- 26 $ de l’heure
- Heures supplémentaires
- Télétravail
- Espagnol
- Service à la clientèle
- Compétences rédactionnelles
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Front Desk Agent
The Kanata Bonnyville —Bonnyville, AB
- À partir de 18 $ de l’heure
- Temps partiel
- Hospitalité
- Service à la clientèle
- Pas d'expérience requise
- Assurance Dentaire
- Assurance Vision
Postuler rapidement
il y a 5 jours
Front Desk Agent
The Malcolm Hotel —Canmore, AB
- À partir de 20 $ de l’heure
- Fins de semaine au besoin
- Service à la clientèle
- Hôtel
- Diplôme d'études secondaires
- Assurance Dentaire
- Congés payés
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Switchboard Agent
Pomeroy Lodging LP —Kananaskis, AB
- À partir de 18 $ de l’heure
- Fins de semaine au besoin
- Microsoft Excel
- Microsoft Outlook
- Gestion des stocks
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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : reservation agent (ab)

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Guest Service Agent

Banff Collection by InnVest Hotels -
Banff, AB

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Détails du poste

Permanent
20,18 $ de l’heure

Profil recherché

Anglais
Diplôme d'études secondaires
Service aux visiteurs
Étiquette au téléphone
Compétences en communication

Description complète du poste

THE COMPANY:

Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and hotels.
Our company culture is built on collaboration. A nimble team where everyone has a voice at the table and an opportunity to pursue their passions. Our skill sets are as diverse as our portfolio, but we all have a singular focus: a belief that partnerships deliver the best results, an entrepreneurial approach to decision making, respect for others, a strong sense of integrity and a curiosity to challenge the status quo.
With over 100 hotels in our portfolio, representing 18 internationally recognized hotel brands, InnVest is the largest independent owner of hotels in Canada. In addition, our management team oversees the day-to-day activities of almost 90 hotels also making InnVest the largest independent operator of hotels in Canada. InnVest’s portfolio is geographically diverse with hotels from Vancouver, BC to Corner Brook, NL but also experientially diverse from roadside inns to luxury urban properties.
At InnVest, our mission is simple – to deliver outstanding guest experiences and superior returns on quality hospitality investment. A career at InnVest will provide you with unrivaled opportunities and invaluable exposure to Canada’s largest independently-owned and operated hotel portfolio.

ACTIVITIES:

The duties and responsibilities for the Guest Service Representative include, but are not limited to the following:

Create a welcoming environment for our guests.
Register guests and assign rooms, accommodating special requests whenever possible.
Complete pre-registration and blocking of rooms for reservations/guest arrival.
Thoroughly understand and adhere to proper credit, check-cashing, and cash-handling policies and procedures.
Understand room status and room status tracking.
Know room locations, types of rooms available, and room rates.
Use suggestive selling techniques to sell rooms and to promote other services of the hotel.
Coordinate room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.
Possess a working knowledge of the reservations, takes reservations for guests both in house and call in, understanding of the cancellation procedures.
Process guest check-outs.
Post and file all charges to guest, master, and city ledger accounts.
Work closely with all hotel departments to improve service delivery and efficiency.
Use proper telephone etiquette.
Coordinate guestroom maintenance work with the engineering and maintenance division.
Report any unusual occurrences or requests to the manager or supervisor.
Know all safety and emergency procedures, is aware of accident prevention policies.
Ensure the work environment is tidy and well organized at all times (lobby).
Adhere to all health and safety guidelines and standards.

COMPETENCIES WE ARE SEEKING:

Excellent written and verbal communication skills in English
Excellent organizational, interpersonal and administration skills
Proficient or familiar with computerized systems
Demonstrated knowledge of guest service and a genuine desire to exceed guest expectations
Present a high degree of professional work ethic and image
High school graduate or equivalent
Availability to work day, evening and night shifts any day of the week including weekends and holidays

InnVest Hotels is an inclusive employer. As such, we welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We appreciate all applications, however only those applicants selected for an interview will be contacted.

Behaviors

Preferred

Dedicated: Devoted to a task or purpose with loyalty or integrity
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Thought Provoking: Capable of making others think deeply on a subject
Team Player: Works well as a member of a group
Functional Expert: Considered a thought leader on a subject

Motivations

Preferred

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
Goal Completion: Inspired to perform well by the completion of tasks
Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business

Pay: $20.18 per hour

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : reservation agent (ab)

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