Location: YMCA Immigrant Services, Halifax Nova Scotia
Program: Youth Outreach
Position Status: 35 hrs/week, from June 22nd to August 28th
Compensation: $17/hr
There is potential inside all of us – we all have it in us to shine.
Every charity exists to help solve a problem – our charity exists to help solve many problems, from childcare shortages, social isolation, mental health issues, access to wellness, and more. Today, our network is spread across 100+ program locations in HRM and the province, meeting the most urgent needs of our communities in mental health supports, accessible childcare, supporting an increasing immigrant population, safe spaces for youth to grow and lead, helping to navigate a precarious labour market, delivering wellness programming for all, and creating community for isolated older adults.
We give people the tools, encouragement, and safe space to discover their inner strength. When they know someone’s in their corner, with unconditional support, they realize they can do more than they thought possible. It’s your support, expertise, and guidance that helps people ignite their full potential and shape our neighbourhoods into vibrant and healthy communities.
About the Role:
Under the leadership and direction of the Program Coordinator, and in collaboration with program staff, the Program Assistant will provide direct, hands-on support in the daily operations of programs and services. This role focuses on assisting staff and clients in a variety of tasks, ensuring smooth delivery of services and program activities. The ideal candidate will be detail-oriented, proactive, and ready to assist with a range of service delivery tasks in a dynamic, client-focused environment.
In this role, you will:
- Greet and support clients during program visits, assisting with check-in, navigation, and basic inquiries.
- Provide guidance to appropriate staff, services, and resources as needed.
- Prepare client materials such as welcome packages, forms, and handouts.
- Offer support to ensure a welcoming, safe, accessible, and inclusive client experience.
- Support basic administrative tasks including data entry, filing, and documentation.
- Assist with setup, organization, and cleanup of workshops, meetings, and community events.
- Prepare and maintain program supplies, materials, and spaces.
- Collect basic participant feedback to support program improvement.
- Provide general operational support to ensure smooth program delivery.
- Maintain a clean, organized, and welcoming environment for clients and staff.
- Distribute program materials and support community outreach activities.
- Assist with client communication via phone, email, and social media.
- Support community events by sharing program information and encouraging participation.
- Remind clients of upcoming activities and support onboarding of new participants.
Education and Skills Qualifications:
- Experience working or volunteering in client-facing roles within community services, settlement, education, or social service settings
- Strong interpersonal skills with the ability to greet, support, and engage clients in a welcoming and respectful manner.
- Ability to communicate clearly and effectively with clients, staff, and community partners in both verbal and written forms.
- Basic administrative skills, including data entry, filing, documentation, and handling confidential information.
- Experience supporting events, workshops, or community programs, including setup, coordination, and cleanup.
- Strong organizational skills with the ability to manage multiple tasks and maintain attention to detail.
- Ability to work collaboratively within a team and take direction while also working independently when required.
- Familiarity with community resources and the ability to guide clients to appropriate services is an asset.
- Basic proficiency in Microsoft Office (Word, Excel, Outlook) and comfort using email and social media platforms for communication support.
- Ability to maintain a professional, inclusive, and welcoming environment for diverse clients and community members.
- Flexibility to support evenings or weekends based on program needs.
To Apply:
Please apply online at https://ymcahfx.ca/workwithus/ by June 17, 2026.
Please note that all successful candidates are required to provide:
- Criminal Record Check, Vulnerable Sector Check, and Child Abuse Registry Check (less than 6 months old), if 18 years of age or older
- Attend Child Safeguarding Training upon hire
Please note, Background checks are reviewed on an individual basis – offenses, if any, are based on role and Child Safeguarding requirements, and may not eliminate candidates from employment at our YMCA.
At the YMCA, we are committed to fostering a diverse, inclusive, and equitable workplace where every team member feels valued, respected, and empowered to bring their full, authentic selves to work. We believe that a variety of perspectives, backgrounds, and experiences enrich our organization, enabling us to better serve our community and achieve our mission. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, including Black, Indigenous, People of Colour, racially diverse, 2SLGBTQIA+ individuals, gender-diverse people, people with diverse abilities, members of ethnic minorities and faith groups, foreign-born residents, and veterans to apply.
If you require accommodation during the hiring process, please inform us in advance to arrange reasonable and appropriate accommodation.
