20 meilleures offres (technical support, brampton on) (à pourvoir)

Product Support Analyst
CMiC —Toronto, ON
- De 45 000 $ à 55 000 $ par an
- Temps plein
- Travail hybride
- Service à la clientèle
- Bases de données
- Baccalauréat
- Programmes de Bien-être
- Assurance Dentaire
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CPA with a passion for tech
BAI Bragonier + Associates Inc —Ontario
- De 85 000 $ à 115 000 $ par an
- Temps plein
- Télétravail
- Microsoft Excel
- Dépannage de logiciel
- Analyse de données
- Assurance Invalidité
- Assurance Dentaire
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il y a 12 jours
Technical Solutions Specialist
Dexterra —Mississauga, ON
- De 58 000 $ à 63 000 $ par an
- Temps plein
- Travail hybride
- Ingénierie
- Esprit d'analyse
- Déplacements à prévoir
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End-User Support Specialist
Pinchin Ltd —Mississauga, ON
- De 57 000 $ à 61 000 $ par an
- Maintenance
- Windows
- Expérience administrative
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Technical Support Representative
OSI Systems, Inc. —Mississauga, ON
- De 75 000 $ à 85 000 $ par an
- Temps plein
- Bilingue
- Microsoft Excel
- Déplacements à prévoir jusqu'à 50%
Specialist Executive Technical Support
Coreio Inc —Woodbridge, ON
- De 30 $ à 35 $ de l’heure
- Contrat
- Esprit d'analyse
- Technologies de l'information
- Compétences en communication
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User Support Technician
Remitbee Inc —Mississauga, ON
- De 36 $ à 38 $ de l’heure
- Temps plein
- Informatique
- Anglais
- Finance
- Assurance Dentaire
- Assurance Vision
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IT Support Specialist
MAD Elevator Inc —Mississauga, ON
- 70 000 $ par an
- Temps plein
- Azure
- Informatique
- Port de charges lourdes
Postuler rapidement
il y a 12 jours
Technical Support & Warehouse Coordinator – Full-Time Career Opportunity
Engineered Alarm Solutions Inc —Etobicoke, ON
- De 45 000 $ à 65 000 $ par an
- Temps plein
- Anglais
- Sens de l'organisation
- Compétences en communication
- Assurance Dentaire
- Assurance Vision
Postuler rapidement
il y a 12 jours
Geomatics Technical Support Specialist
Brandt —Mississauga, ON
- Bilingue
- Ingénierie
- Anglais
- Assurance Dentaire
Postuler rapidement
Desktop Support Engineer (Dispatch /Part-Time)
Axiom Technologies —Brampton, ON
- Service à la clientèle
- Windows
- Compétences en communication
Desktop Support Engineer (Independent Contractor)
Axiom Technologies —Brampton, ON
- Temps plein
- Service à la clientèle
- Windows
- En présentiel
Senior Manager, AWS Technical Support
Ingram Micro —Mississauga, ON
- De 150 000 $ à 165 000 $ par an
- Temps plein
- Vente
- DevOps
- Ingénierie
- Assurance Invalidité
- Assurance Dentaire
IT Technician
MVP IT —Brampton, ON
- À partir de 38 000 $ par an
- Temps plein
- Windows
- Baccalauréat
- Réseaux informatiques
- Assurance Dentaire
- Congés payés
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IT Coordinator & Application Support Specialist
Partners Community Health —Mississauga, ON
- De 70 000 $ à 85 000 $ par an
- Temps plein
- Informatique
- Windows
- Microsoft Office
Postuler rapidement
PC Tech Support Specialist ( AR 8/2011)
Karcher North America Incorporated —Mississauga, ON
- Temps plein
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Postuler rapidement
Junior IT Technician
Franklin Empire Inc —Etobicoke, ON
- De 50 000 $ à 55 000 $ par an
- 8 Heures
- Télétravail
- Informatique
- Informatique
- Gestion des stocks
- Assurance Invalidité
- Assurance Dentaire
Postuler rapidement
il y a 12 jours
Technical Operations Analyst I
TJX Canada —Mississauga, ON
- De 54 862,50 $ à 76 807,50 $ par an
- Fins de semaine au besoin
- Déplacements à prévoir
- Bourses d'Études
il y a 11 jours
IT Support Analyst
Specsavers —Mississauga, ON
- De 55 000 $ à 65 000 $ par an
- Fins de semaine au besoin
- Travail hybride
- Azure
- Microsoft Outlook
- Dépannage de logiciel
- Régimes de participation aux bénéfices
- Assurance Dentaire
il y a 11 jours
Analyste support et services applicatifs Veeva/ Veeva Application Support and Services Analyst
IQVIA —Mississauga, ON
- De 72 500 $ à 120 900 $ par an
- Temps plein
- Vente
- Esprit d'analyse
- Réseaux informatiques

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Product Support Analyst

CMiC -
Toronto, ON

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Détails du poste

Temps plein
De 45 000 $ à 55 000 $ par an

Profil recherché

Français
Service à la clientèle
Soutien technique
Bases de données
Baccalauréat
Compétences en communication

Description complète du poste

Founded in 1974, CMiC today delivers comprehensive and advanced enterprise and field operations solutions, purpose-built for construction and capital projects companies. CMiC’s powerful software transforms how firms optimize productivity, minimize risk and drive growth by planning and managing all financials, projects, resources, and content assets - all from a single database platform.

In the past several years, the construction industry has experienced unprecedented changes driven by new technologies - including integration with multi-dimensional modeling, an explosion of cloud-based offerings and the demand for robust mobile capabilities. CMiC has kept pace by constantly upgrading and enhancing our advanced platform to reflect the changing needs of the industry, leading to significant growth as a company.

Position Scope

We are seeking enthusiastic, talented people to act as the first point of contact when our customers have inquiries or encounter issues as they use our software. Product Analysts receive tickets and analyse screenshots and details of customer issues, to replicate the problem while proactively communicating with CMiC teams to guide issues to resolution. In addition to providing a very high level of client service, you will develop strong relationships with clients and staff and provide feedback on documentation. Individuals applying for this position must be able to multi-task, have a strong attention to detail, professional demeanor, and be able to adapt into a growing and changing environment.

Important Information:

The overall hiring salary range for this position is $45,000 to $55,000 annually.
This position is for an existing vacancy
We do not use AI to screen, assess, or select applicants

Duties & Responsibilities

Answer client queries and provide basic direction and training on common issues
Triage product queues and prioritize issues according to their severity
Conduct web meetings with customers to gather information for investigative purposes or to provide assistance
Test and duplicate issues in order to document and demonstrate the problem to other teams such as programming
Participate in project and team meetings; interacting and collaborating with team members
Leverage and contribute to the Knowledge Base to assist with the resolution of issues
Relay feedback to Product Managers so that the product can be improved
Provide feedback to supervisors and managers regarding processes that are unclear and need to be changed

This role is for you if:

You would rather spend most of your time on challenging issues rather than handling simple support requests
You want to engage in a collaborative environment with helpful co-workers and accessible leaders and managers
You prefer to work for a company that listens to its staff and continues to work toward being a Great Place To Work

Requirements

College/University Degree
Proficiency in spoken and written French
Excellent communication skills, both verbal & written
Exceptional analytical and problem-solving skills
A passion for exploring new software, ability to grasp new concepts and learn quickly
Extremely detail oriented with the ability to manage and prioritize workflow
Facilitate communication of information between team members and Product Groups
Previous technical support experience or customer service experience
Able to operate in a fast-paced environment
Team-player, strong work ethic and a positive attitude

Benefits

Competitive benefits Package (including Health & Dental benefits)
Paid vacation and personal days
Townhall meetings where all employees are encouraged to participate in open discussions
Located on York University’s campus, easily accessible by transit (TTC, GO, etc.), walking distance to shopping and restaurants
Outdoor lunch space, including picnic tables
An active Social Events Committee (past events include annual seasonal parties, pool and bowling tournaments, karaoke nights, Game nights, BBQ’s, and more)
Health and Wellness focus including virtual yoga classes and wellness webinars
RRSP Matching Program after 2 years of employment
Experience in a rapidly growing, socially responsible corporation

CMiC is an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, CMiC will provide accommodation to applicants with disabilities throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require.

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : technical support (brampton on)

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