1 meilleure offre (general manager, campbell river, bc) (à pourvoir)

Assistant General Manager - Hotel Operations
Best Western Plus Valemount Inn and Suites —Canada
- À partir de 50 000 $ par an
- Temps plein
- Hôtel
- Expérience en supervision
- Recrutement
- Programmes de Bien-être
- Assurance Dentaire
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il y a 1 jour

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Assistant General Manager - Hotel Operations

Best Western Plus Valemount Inn and Suites -
Canada

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Détails du poste

Temps plein
À partir de 50 000 $ par an
Il y a 1 jour

Profil recherché

Gestion des coûts
Permis de conduire de classe 5
Expérience en hôtellerie et hébergement
Gestion des opérations
Coaching
Contrôle des coûts
Expérience en supervision
Gestion des ressources humaines
Service à la clientèle
Orientation axée sur le service à la clientèle
Recrutement
Réception
Formation et développement
Service aux visiteurs
Étiquette au téléphone
Expérience en gestion financière
Leadership
Résolution des problèmes de la clientèle
Motivation d'équipe
Coordination d'équipe

Description complète du poste

Company Overview

Best Western Plus Hotels & Resorts fosters a collaborative and supportive work environment where teamwork and mutual assistance are at the core of our culture. With a rich history dating back to 1946, we are dedicated to helping our members and employees succeed through a spirit of shared purpose and community.

Job Summary

We are seeking a dynamic and energetic Assistant General Manager - Operations to join our team. In this pivotal role, you will lead daily hotel operations, ensuring exceptional guest experiences while managing staff, budgets, and service standards. Your leadership will drive operational excellence, foster a positive team environment, and uphold the high standards of hospitality that define our brand.

Responsibilities

Oversee daily hotel operations, including front desk management, guest services, and human resources functions
Supervise staff performance, providing coaching and training to ensure top-tier customer service and adherence to hotel policies
Manage guest relations by addressing inquiries, resolving issues promptly, and ensuring guest satisfaction
Coordinate with departments to maintain efficient workflows, including housekeeping, maintenance, and food & beverage services
Assist in budgeting processes, monitor financial performance, and implement cost-control measures
Uphold phone etiquette standards and ensure effective communication across all channels
Support recruitment efforts by supervising onboarding processes and staff development initiatives

Experience

Proven supervisory experience within the hospitality industry or hotel operations
Strong background in customer service with a focus on guest satisfaction
Experience in budgeting, financial management, and resource allocation
Demonstrated leadership ability with a passion for team development and operational excellence
Familiarity with front desk operations, and hotel standards is preferred
Must have a valid drivers class 5 license ( pickup new staff in Jasper, AB
Previous experience in hospitality or hotel environments will be considered an asset

Join us to lead with energy, inspire your team, and create memorable experiences for every guest!

Pay: From $50,000.00 per year

Benefits:

Company events
Dental care
Life insurance
On-site gym
On-site parking
Vision care
Wellness program

Application question(s):

Can you provide a clear criminal records check?
Are you in Canada and legal to work in Canada? NO LMIA at this time
Tell us why you are our perfect candidate for this position - what sets you apart from all the other applicants?
This position does NOT support staff accomodation - are you willing to find your own accommodation?

Work Location: In person

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Assistant General Manager - Hotel Operations

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