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Biologic Coordinator & Medical Office Assistant, Dermatology
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- Temps plein
- Service à la clientèle
- Cabinet médical
- Anglais
- Assurance Dentaire
- Congés payés
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Biologic Coordinator & Medical Office Assistant, Dermatology

Skin Physicians Dermatology -
Edmonton, AB

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Détails du poste

Permanent | Temps plein

Profil recherché

Dossiers médicaux électroniques
Service à la clientèle
Cabinet médical
Classement
Anglais
Microsoft Office
Pharmacie
Terminologie médicale
Compétences en communication
Gestion du temps

Description complète du poste

Job Summary

Skin Physicians Dermatology Clinic located in South West Edmonton - seeking an experienced Biologic Coordinator & Medical Office Assistant in our fast-paced clinics. We are seeking someone who can work independently, and as a team in a multidisciplinary environment. Must be organized, have excellent communication skills (both written and verbal).

Responsibility’s include, but are not limited to:

Patient Navigation: Acting as the bridge between the prescribing doctor, the patient, and the pharmacy to ensure seamless administration of complex biologic therapies.
Insurance & Reimbursement: Navigating public (e.g., Alberta Blue Cross) and private drug insurance plans to secure coverage.
Clinical Monitoring: Working alongside nurses and physicians to track patient progress, medication adherence, and side effects.
Clinic Coordination: Handling appointment bookings, infusion scheduling, and product supply chains.
Greeting patients upon arrival; booking, confirming and re-scheduling appointments as necessary
Handling high volume patient intake
Ensuring that all phone calls, emails and other forms of communication, queries and concerns are answered and re-directed as necessary
Facilitate communications between patients and health care professionals
Coordinating collection of payments for uninsured services and issue of appropriate receipts for documentation Prioritizing and completing tasks according to urgency

Secondary Responsibilities include, but are not limited to:

Assign patients to Exam rooms
Transcribe and process physician orders
Review and process incoming faxes and other documentation related to referrals, recalls and consultations
Appropriately access and review patient reports and results; Patient filing methods and record keeping
Transfer and or update patient files as needed
Complete forms and documentation related to specimens, tests, etc.
Work collaboratively within a multidisciplinary team
Complete patient registration, appointment bookings, re-bookings, cancellations and necessary
Assist and prepare exam rooms
Cleaning duties as necessary
Other duties as required

General Requirements:

Excellent verbal and written communication skills.
Developed problem solving and critical thinking skills
Demonstrated ability to work independently and in a team
Proven ability to work in a face paced environment
Ability to multi-task; time management & organization skills with attention to detail
Demonstrated commitment to providing focused patient care

Education & Certification Requirements:

Some experience in Biologic Coordination is required
At least 2 years of medical office assistant experience in a medical or dermatology clinic is required
Knowledge of Medical terminology is required
Experience with Med-Access EMR is an asset
Knowledge of Microsoft Office products and ability to learn new software & applications is an asset

Benefits:

Competitive salary based on experience and qualifications.
Collaborative and supportive work environment.
Employee events

If you are passionate about customer service and patient care, have the necessary experience and skills, and are looking for an exciting opportunity to work in a dynamic clinic, we encourage you to apply for this position. Join us in providing exceptional care and making a positive impact on our patients' lives.

Job Types: Full-time, Permanent

Benefits:

Dental care
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match
Vision care

Application question(s):

Do you have a valid drivers license and able to independently travel to the work location?
Do you have experience with Med-Access EMR?
Do you have some experience in Biologic Coordination?
Do you have experience working in a dermatology practice?

Experience:

Medical Office Assistant: 2 years (required)

Language:

English proficiently (required)

Licence/Certification:

MOA Certification (preferred)

Location:

Edmonton, AB (required)

Work Location: In person

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Biologic Coordinator & Medical Office Assistant, Dermatology

Medical Administrator

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