3 meilleures offres (bilingual customer service associate, erin, on) (à pourvoir)

Bilingual Customer Service & Credit Support Representative
Express Employment Professionals —Guelph, ON
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Customer Service Representative - French Bilingual - Guelph Based
Royal Brinkman Canada Inc —Guelph, ON
- De 24 $ à 26 $ de l’heure
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il y a 5 jours

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Bilingual Customer Service & Credit Support Representative

Express Employment Professionals -
Guelph, ON

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Détails du poste

Contrat
De 22 $ à 24 $ de l’heure

Profil recherché

Microsoft Powerpoint
Bilingue
Microsoft Word
Français
Comptes débiteurs
Microsoft Outlook
Service à la clientèle
Systèmes PGI
Anglais
Microsoft Office
Intelligence artificielle
Compétences en communication

Description complète du poste

Bilingual Credit & Customer Support Representative

3-Month Contract | Hybrid | Acheson, ON or Guelph, ON

$22–$24/hour

Our client is seeking a detail-oriented and customer-focused Bilingual Credit & Customer Support Representative to join their team on a 3-month contract basis. This hybrid role offers the opportunity to work in a collaborative environment while supporting both English and French-speaking customers.

The successful candidate will have strong communication skills, previous customer service experience, and the ability to manage a high volume of outbound calls and email inquiries in a professional manner.

Key Responsibilities

Conduct credit reference checks for new and reactivated customer accounts
Complete outbound reference calls (approximately 15–30 calls daily)
Provide bilingual (French/English) email support, including invoice copies and account statements
Contact customers regarding pending orders due to outdated credit card information using approved scripts
Support English credit reference checks as workload permits
Accurately update customer information and account notes within internal systems
Maintain professionalism and confidentiality when handling customer and credit information

Qualifications & Skills

Bilingual in French and English (verbal and written) required
Previous customer service experience required
Previous credit or accounts receivable experience preferred
Proficient in Microsoft Office applications, including Outlook, Word, and PowerPoint
Experience working within ERP systems, preferably Dynamics 2012
Strong communication, organizational, and multitasking skills
Ability to work independently and collaboratively in a fast-paced environment

Work Environment

Hybrid schedule: 3 days in office / 2 days remote
Location options: Acheson, Ontario or Guelph, Ontario

How to Apply:

Interested candidates are encouraged to apply through Express Employment Professionals Guelph. Apply online or call 519-821-4275 or email resume to [email protected]

Express Employment Professionals (Guelph) is a licensed Temporary Help Agency operating in full compliance with the Ontario Employment Standards Act, Pay Transparency requirements (effective January 1, 2026), the Ontario Human Rights Code, and all applicable Temporary Help Agency regulations. We welcome applications from all qualified candidates and do not require Canadian experience. Applicants are advised that artificial intelligence tools may be used to support initial screening, assessment, or selection processes. Express Employment Professionals provides reasonable accommodation throughout the recruitment process upon request. This job posting and any associated applicant information will be retained for a period of three (3) years in accordance with provincial regulations.

Pay: $22.00-$24.00 per hour

Expected hours: 40.0 per week

Language:

French (required)
English (required)

Work Location: Hybrid remote in Guelph, ON

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bilingual customer service associate emplois - erin, on

Bilingual Customer Service & Credit Support Representative

Bilingual Inside Sales/Customer Service Representative

Customer Service Representative - French Bilingual - Guelph Based

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