20 meilleures offres (team leader, greater toronto area, on) (à pourvoir)

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : team leader (greater toronto area, on)

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Retail Store Manager

Tanya Taylor
Toronto, ON

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Détails du poste

Temps plein
De 70 000 $ à 85 000 $ par an

Profil recherché

Vente au détail de luxe
Baccalauréat
Swift
Diplôme d'associé
Gestion de vente au détail
Leadership
Compétences en communication
Planification stratégique

Description complète du poste

DEPARTMENT: Retail

POSITION: Retail Store Manager

LOCATION: 5 Scrivener Square, Summerhill Toronto

Full Time

Permanent

OVERVIEW

Opening in Fall 2026, Tanya Taylor is bringing its signature color, artistry, and spirit to Summerhill Toronto, Ontario with a brand new boutique in the heart of town.

As Retail Store Manager, you will serve as the brand’s leader on the ground responsible for building and mentoring a dynamic team, driving top line sales, delivering exceptional client experiences and ensuring flawless execution of all store operations. This is a rare opportunity to help shape a store from the ground up and expand Tanya Taylor’s presence in an exciting new market.We are seeking someone who is both highly analytical and deeply client focused—someone who leads from the floor, inspires their team, continuously identifies opportunities to elevate the business, and serves as a true ambassador for Tanya Taylor within the Summerhill community. This is an opportunity for an entrepreneurial retail leader to take a new and growing boutique to its next phase.

RESPONSIBILITIES

Business & Sales Performance:

Serve as the brand ambassador of Tanya Taylor in Summerhill and own the overall performance of the Summerhill boutique, driving weekly, monthly and seasonal sales goals
Analyze business trends, client insights and product performance to identify opportunities and develop action plans
Lead from the sales floor, setting the standard for selling, styling, and client service while coaching the team to maximize results
Drive local marketing initiatives, events and community partnerships to increase brand awareness and customer acquisition
Own the store’s clienteling strategy, ensuring a consistent cadence of outreach, relationship building, and personalized service
Maintain a deep understanding of the Summerhill customer, including lifestyle, social calendar, seasonal needs and shopping behaviors to inform selling strategies and local opportunities
Partner with corporate team on assortment strategy and product feedback
Analyze selling and support DTC + sales team on annual forecasts and goal setting for team

Client Management:

Build and nurture a high retention client strategy through elevated service and thoughtful outreach
Leverage CRM tools to grow and maintain a client book tailored to the local market
Introduce your existing client base to the Tanya Taylor brand and new location
Create a robust private appointment culture and manage external stylists who bring clients into the store
Grow and develop a high performing client book while coaching the team to build meaningful, long term customer relationships
Develop relationships with external stylists and key community influencers

Team Management & Leadership:

Recruit, hire, onboard and develop a high performing, service first retail team
Foster a positive, motivating, accountable and inclusive team culture aligned with the Tanya Taylor brand
Manage scheduling, timecards and payroll with accuracy and adherence to policies
Conduct performance reviews, coaching conversations and development planning to support employee growth and retention
Implement clear training programs and SOPs to empower team performance and consistency
Address performance, attendance and employee relations concerns in partnership with leadership where appropriate

Operations & Administration:

Manage overall store budget and payroll planning
Maintain an elevated store environment from visual standards to music to staff presentation
Oversee inventory accuracy, weekly deliveries, and shrink prevention
Create opening/closing procedures
Ensure compliance with all company policies and safety protocols
Work closely with the logistics team to ensure that appropriate stock and assortment levels are met and that weekly deliveries are received
Ensure compliance with Ontario employment standards, health & safety and company policies
Monitor staffing levels and support recruitment planning based on business needs
Support safe store operations and loss prevention initiatives

Visual Merchandising:

Partner with corporate teams to execute the Tanya Taylor visual identity and seasonal storytelling in store
Ensure the selling floor is continuously optimized based on client feedback, product performance, and business priorities

Reporting:

Share regular business updates, sales insights, and client feedback with corporate leadership
Communicate opportunities, challenges and strategic recommendations to senior leadership
Support executive reporting, seasonal business reviews and strategic planning

QUALIFICATIONS

5+ years of previous retail management experience, preferably in womenswear or luxury
Track record of meeting or exceeding financial sales goals
Proficient in retail analytics
Strong understanding of luxury or contemporary retail clientele and relationship driven selling environments preferred
Strong interpersonal, communication and client building skills
Experience managing and developing a team
Proficiency in POS systems; Shopify a plus
Knowledge of inventory processes and CRM strategies
Understanding of luxury clientele, elevated service environments and the Summerhill / Toronto customer market
Strong connection to the Summerhill community and an understanding of the local client base, social landscape, and luxury market preferred
Ability to work a flexible retail schedule including evenings, weekends and key retail periods
Build and maintain meaningful client relationships through exceptional service, personalized styling, outreach and community engagement, while leading the team in developing a strong and loyal client base.
Strong leadership skills with experience coaching, developing, and holding teams accountable to high standards

BENEFITS

This is an opportunity to play a meaningful role in shaping Tanya Taylor’s retail presence in Canada and contribute to a highly collaborative environment.

Competitive healthcare benefits, including medical, dental and vision for full time employees
Bonus compensation based on performance
Paid time off
Clothing allowance

Salary Range: $70,000–$85,000 CAD plus bonus opportunity

ABOUT TANYA TAYLOR

Tanya Taylor is a New York-based womenswear brand whose mission is to create clothing that inspires confidence, celebration and community. Through the artful use of color, texture and original hand-painted prints, each collection is thoughtfully designed with its customers in mind. The brand currently has flagship stores in New York City and Greenwich, with a third location planned for Toronto in Fall 2026. Tanya Taylor is also available at leading retailers including Saks Fifth Avenue, Neiman Marcus, Bloomingdale's, and Shopbop, and has been worn by inspirational women including Michelle Obama, Taylor Swift, Ariana Grande, Tracee Ellis Ross, Beyoncé, Emily Blunt, and America Ferrera.

Pay: $70,000.00-$85,000.00 per year

Benefits:

Dental care
Extended health care
Paid time off
Store discount
Vision care

Work Location: In person

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : team leader (greater toronto area, on)

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