2 meilleures offres (desktop support technician, grimsby, on) (à pourvoir)

Network & Computer Technician (Intermediate)
ISSERVICE Technology Ltd —Grimsby, ON
- De 20 $ à 28 $ de l’heure
- Temps plein
- Anglais
- Windows
- Baccalauréat
- Assurance Dentaire
- Congés payés
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Senior Network & Computer Technician
ISSERVICE Technology Ltd —Grimsby, ON
- De 26,00 $ à 31,25 $ de l’heure
- Temps plein
- Anglais
- Baccalauréat
- Réseaux informatiques
- Assurance Dentaire
- Congés payés
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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : desktop support technician (grimsby, on)

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Network & Computer Technician (Intermediate)

ISSERVICE Technology Ltd -
Grimsby, ON

Postuler rapidement

Détails du poste

Temps plein
De 20 $ à 28 $ de l’heure

Profil recherché

LAN
Anglais
Windows
Soutien technique
Baccalauréat
Support informatique
Réseaux informatiques
Cybersécurité
Permis de conduire

Description complète du poste

About ISSERVICE

ISSERVICE is a managed IT services provider supporting small and mid-sized organizations across the Niagara and surrounding regions. We focus on practical, reliable technology solutions, strong customer relationships, and disciplined service delivery. We are in a period of operational stabilization and growth and are adding to our technical bench.

Role Summary

The Network & Computer Technician is responsible for providing day-to-day technical support to clients across desktops, servers, networks, and cloud services. This role is hands-on, customer-facing, and execution-focused. You will work independently on assigned tickets and scheduled visits while collaborating closely with the internal team.

Key Responsibilities

Provide on-site and remote support for Windows-based desktops and laptops
Troubleshoot and resolve network issues (LAN/WAN, Wi-Fi, firewalls, switches)
Support Microsoft 365, email, backups, and basic cloud services
Accurately document work performed in tickets and time entries
Ensure all customer visits are scheduled and updated in the service calendar
Work tickets toward closure within established service targets
Escalate issues appropriately and follow internal communication protocols

Required Qualifications

2–5 years of experience in a technical support or MSP environment
Strong working knowledge of Windows OS, basic networking, and common business applications
Customer-service mindset with clear and professional communication
Ability to manage time, priorities, and documentation independently
Valid driver’s license and ability to travel to customer sites

Preferred Qualifications

Experience with Microsoft 365 administration
Familiarity with backup solutions and basic cybersecurity concepts
MSP or multi-client environment experience

What We Offer

Competitive compensation based on experience
Stable work environment with clear expectations
Opportunity to grow technical skills and responsibility
Supportive team culture with practical leadership

Job Type: Full-time

Pay: $20.00-$28.00 per hour

Benefits:

Casual dress
Dental care
Extended health care
Life insurance
On-site parking
Paid time off
Vision care

Ability to commute/relocate:

Grimsby, ON L3M 4H4: reliably commute or plan to relocate before starting work (required)

Education:

Bachelor's Degree (required)

Experience:

IT support: 3 years (required)

Language:

English (required)

Licence/Certification:

Driving Licence (required)

Work Location: In person

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Network & Computer Technician (Intermediate)

Senior Network & Computer Technician

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : desktop support technician (grimsby, on)

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