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Housing Case Manager

Nunatsiavut Housing Commission
Happy Valley-Goose Bay, NL

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Détails du poste

Permanent | Temps plein
De 57 584,40 $ à 72 709,00 $ par an

Profil recherché

Gestion de programme
Microsoft Office
Expérience administrative
Expérience en supervision
Baccalauréat
Gestion de cas
Services à la personne
Gestion de budget
Travail social
Leadership
Compétences en communication

Description complète du poste

Job Description Housing Case Manager

The Housing Case Manager reports to the Director of Housing. This position provides comprehensive support and services to individuals and families in Nunatsiavut (all five communities) as well as supporting the NHC with regular administrative tasks. This role involves assessing applications, screening applications against established criteria for completeness, connecting clients with resources, and support services to achieve sustainable housing solutions.
We are seeking a dedicated and organized Housing Case Manager to oversee the daily operations of multiple properties and programs. The ideal candidate will be responsible for managing housing programs, supervising staff, maintaining budgets, and ensuring high-quality service delivery to residents. This role requires strong administrative skills, program management experience, and the ability to lead a team effectively. The Housing Case Manager plays a vital role in fostering a safe, well-maintained, and welcoming environment for all applicants.

Responsibilities

Oversee the management and operation of housing facilities, ensuring compliance with policies and regulations
Supervise staff members, including training, scheduling, and performance evaluations
Supporting the development and management of budgets for housing programs, ensuring efficient use of resources
Coordinate maintenance and repair activities to ensure properties are safe and well-maintained
Implement and monitor housing programs to meet community needs and organizational goals
Maintain accurate records related to occupancy, maintenance requests, and financial transactions
Foster positive relationships with residents, addressing concerns promptly and professionally
Ensure adherence to safety standards and conduct regular inspections of properties
Collaborate with external agencies and partners to support residents' needs and program initiatives

Requirements

Proven administrative experience in property or program management
Strong budgeting skills with experience managing financial resources effectively
Supervising experience with the ability to lead and motivate a team
Excellent organizational and communication skills
Ability to handle multiple priorities in a fast-paced environment
Knowledge of housing regulations, policies, and best practices is preferred
Experience in program management within community or social services is a plus
Demonstrated problem-solving abilities and a commitment to resident satisfaction

Who You Are:

The ideal candidate will possess a bachelor’s degree in social work, human services, or a related field, or an equivalent combination of education and experience. They will have previous experience in case management, social services, or housing-related roles. The candidate should have a strong knowledge of housing programs, services, and resources, particularly within Indigenous communities. Excellent communication, interpersonal, and advocacy skills are essential, along with the ability to work both independently and as part of a multidisciplinary team. Proficiency in Microsoft Office Suite, Adobe, and case management software is required, as well as the ability to maintain confidentiality and handle sensitive information with discretion.

Location: Nain, Rigolet, Hopedale, Makkovik, Postville (there is no relocation assistance for this position)

To apply for this opportunity, please submit your resume to: [email protected]

The Nunatsiavut Housing Commission is committed to building an environment that is diverse and inclusive, representative of the communities in which we serve. If you have a disability and require an accommodation(s) to participate in the application, interviewing or selection process, please contact [email protected]

We appreciate all applicants; however, only those selected for an interview will be contacted.

Job Types: Full-time, Permanent

Pay: $57,584.40-$72,709.00 per year

Benefits:

Dental care
Employee assistance program
Paid time off
Vision care

Ability to commute/relocate:

Happy Valley-Goose Bay, NL: reliably commute or plan to relocate before starting work (preferred)

Willingness to travel:

25% (preferred)

Work Location: In person

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emplois : happy valley goose bay, nl

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Je souhaite recevoir la dernière alerte emploi pour les postes à cet emplacement : happy valley goose bay, nl

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