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Medical Office Assistant

Adult Psychiatry Office
Saint John, NB

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Détails du poste

Permanent | Temps partiel
À partir de 18 $ de l’heure
Il y a 1 jour

Profil recherché

Utilisation d'un ordinateur
Service à la clientèle
Cabinet médical
Classement
Bases de données
Diplôme d'études secondaires
Capacités de présentation
Étiquette au téléphone
Terminologie médicale

Description complète du poste

About us

Adult Psychiatry Office is a small business in Saint John, NB. We are professional, innovative, and customer-centric.

Our work environment includes:

Modern office setting

The Medical Officer Assistant, under the direction of the office manager, will primarily be responsible for scheduling and confirming patient appointments / tests / follow-ups and managing physician schedules in an very busy medical office. This role is also required to share information collected from patients with the appropriate medical team members. They must be able to communicate and work effectively in a multidisciplinary team and have a working knowledge of medical terminology.

Core Competencies

Communication
Critical Thinking
Decision Making
Organizational and Environmental Awareness
Planning and Organizing
Problem Solving
Service Orientation

Job Duties

Greet and direct clients to appropriate medical resources and / or services.
Answer external and internal phone calls and transfer calls to the appropriate departments.
Handle all correspondence, including: telephone, email, fax and mail.
Provide administrative support and perform clerical duties.
Scan, fax and / or mail documents as required.
Schedule and confirm patient appointments / tests / follow-ups and manage physician schedules.
Manage referrals.
Give documents to patients and ensure that they are properly filled out.
Update and maintain electronic medical records.
Analyze data and relevant information to: Compose reports, compile statistics, prepare letters, memos and agendas.
Share information collected from patients with the appropriate medical team members
Maintain the office environment. So that it is presentable at all times.
Prepare examination rooms with the necessary supplies.
Monitor inventory of office supplies and order as required.
Picking up supplies, mails and documents from the local hospital/Pharmacy or post office, candidate must have a means to commute to these locations.
Other duties as assigned.

Requirements

At Least Medical Secretary Diploma will be an advantage.
2 years of secretarial experience in a health care setting, will be an advantage.
Experience with Intrahealth software is an asset.
Working knowledge of medical terminology, will be an advantage.
Proficient in use of computers and other office equipment.
Excellent organizational and problem solving skills.
Strong knowledge of general office procedures involving procurement, travel arrangements, budget management, reports, and so on.
Previous experience in handling confidential or sensitive information; knowledge of applicable data privacy laws.
Able to maintain filing systems and basic databases.
Meticulous records maintenance skills.
Able to manage time efficiently and prioritize multiple tasks.
Superior telephone manners and strong interpersonal skills.
Strong customer service orientation.
Must have transport to run errands.

Work Conditions

Interacts with employees, management and the public at large.
May be exposed to infectious waste, diseases, conditions, etc.,
Overtime may be required.
Ability to attend presentations.
Manual dexterity required to use desktop computer and peripherals.
Intermittent physical activity including walking, standing, sitting, lifting and supporting patients.
Lifting or moving up to 10-20 lbs may be required.

Job Types: Permanent, Part-time

Pay: From $18.00 per hour

Education:

Secondary School (preferred)

Experience:

Medical office: 1 year (preferred)

Work Location: In person

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