11 meilleures offres (hotel front desk manager, nova scotia) (à pourvoir)

Full-Time Guest Relations Ambassador
Lord Nelson Hotel & Suites —Halifax, NS
- Fins de semaine au besoin
- Bilingue
- Hospitalité
- Microsoft Excel
- Programmes de Bien-être
- Assurance Dentaire
Postuler rapidement
Guest Experience Agent (Front Desk)
Muir Hotel —Halifax, NS
- Fins de semaine au besoin
- Hôtel
- Restauration
- Compétences en communication
- Assurance Dentaire
- Heures d’arrivée et de départ flexibles
Postuler rapidement
Front Desk Agent
Holiday Inn Express & Suites Halifax-Bedford —Halifax, NS
- Fins de semaine au besoin
- Hospitalité
- Anglais
- Hôtel
Postuler rapidement
il y a 11 jours
Front Desk Supervisor CAN
Hampton Inn & Suites - Dartmouth Crossing —Dartmouth, NS
- Anglais
- Hôtel
- Diplôme d'études secondaires
Postuler rapidement
Guest Services Manager
HFX Airport Hotel —Halifax, NS
- À partir de 45 000 $ par an
- Temps plein
- Bilingue
- Hospitalité
- Hôtel
- Heures d’arrivée et de départ flexibles
Postuler rapidement
il y a 13 jours
Front Office Manager CAN
Hampton Inn & Suites by Hilton —Dartmouth, NS
- Fins de semaine au besoin
- Anglais
- Hôtel
- Expérience en supervision
Postuler rapidement
Front Office Supervisor
Super 8 Truro —Millbrook, NS
- De 20 $ à 21 $ de l’heure
- Temps plein
- Hospitalité
- Service à la clientèle
- Hôtel
Postuler rapidement
il y a 10 jours
Front Desk Agent
Holiday Inn Sydney-Waterfront —Sydney, NS
- À partir de 18 $ de l’heure
- Heures supplémentaires
- Hospitalité
- Service à la clientèle
- Hôtel
Postuler rapidement
il y a 6 jours
Night Auditor
Chateau Bedford Hotel & Suites —Halifax, NS
- À partir de 18 $ de l’heure
- 12 Heures
- Hospitalité
- Service à la clientèle
- Hôtel
- Assurance Dentaire
Postuler rapidement
il y a 4 jours
Manager on Duty – Guest Services
HFX Airport Hotel —Halifax, NS
- Jusqu’à 19,50 $ de l’heure
- Fins de semaine au besoin
- Service à la clientèle
- Hôtel
- Expérience en supervision
- Assurance Dentaire
- Assurance Vision
Postuler rapidement
il y a 13 jours
Night Auditor, Moxy Halifax Downtown, Halifax, NS
Moxy Halifax Downtown —Halifax, NS
- 19 $ de l’heure
- Temps plein
- Mathématiques de base
- Hôtel
- Diplôme d'études secondaires
- Jours fériés payés
- Assurance Dentaire
Postuler rapidement
il y a 3 jours

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Front Desk Agent - Relocate to Waterton, Alberta (Seasonal)
Bayshore Inn and Spa —Ontario
Greet guests with a smile and answer their questions as required. Ensure front desk is stocked with any items guests may require before housekeeping leaves for…
18 $ de l’heure
Postuler rapidement
Front Desk Agent
Tru By Hilton Oshawa —Oshawa, ON
Promptly answer incoming calls, respond to incoming e-mail inquiries. Obtain vehicle license information and accurately record in guest’s reservation file.
18,60 $ de l’heure
Postuler rapidement

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : hotel front desk manager (nova scotia)

En vous connectant à votre compte, vous acceptez les conditions d'utilisation, la politique relative aux fichiers témoins et la politique de confidentialité de SimplyHired.

Full-Time Guest Relations Ambassador

Lord Nelson Hotel & Suites -
Halifax, NS

Postuler rapidement

Détails du poste

Permanent | Temps plein

Profil recherché

Bilingue
Hospitalité
Microsoft Excel
Expérience en gestion
Vente
Service à la clientèle
Anglais
Microsoft Office
Expérience administrative
Diplôme d'études secondaires
Expérience en supervision
Comptabilité
Réception
Service aux visiteurs
Compétences en communication
Hôtellerie
Gestion du temps

Description complète du poste

As a locally owned landmark hotel, the Lord Nelson Hotel & Suites has earned a reputation for serving excellence. We offer a variety of positions under one roof, creating a great opportunity for mobility and growth. Our most essential resource is our employees. Join the best team in Halifax and be a part of the legend!

OVERVIEW:

The Full-Time Guest Relations Ambassador is responsible for ensuring the delivery of total guest satisfaction through guest experience, established key performance indicators and other established criteria. You will ensure a superior level of service which ensures repeat visits through efficient information services, friendly and informative rooming of guests, and consistent delivery of special requests. You will act as a liaison between the guests and hotel departments, ensuring that any issues are resolved promptly and to the guest satisfaction.

RESPONSIBILITIES:

Answer phone calls, emails, and other messages
To develop and maintain a thorough knowledge of all service facilities within the property and to promote and secure sales at every available opportunity.
To assist the designated Emergency Response Person by always being fully conversant and compliant with emergency response standards & security procedures and to report on all incidents, accidents, near misses and safety hazards.
To effectively respond to all reasonable additional assignments determined by the Guest Services Manager or any member of the hotel management team.
Record incoming and outgoing deliveries
Listen to guests’ concerns and present reports to hotel management
Provide luggage or check-in assistance when needed
Greet guests at the entrance and assist in verifying appointments or reservations
Recommend local restaurants or attractions depending on guests’ interests
Running errands to assist guests
Arranging transportation and excursions upon visitor request
Provide information and recommendations on local features, attractions, shopping, restaurants, dining, entertainment, nightlife, and recreation
Arranging tours and activities
Making dinner/event reservations for guests
Obtaining tickets for events
Arranging special services
Conduct pre arrival calls and communicate with guests prior to their stay to ensure they have flawless experience
Assist sales department with room deliveries if needed
Review arrival reports and arrange amenities for special occasion guests, VIP guests
Providing or arranging for general business services for guests
Managing customer/guest requests for housekeeping and/or maintenance
Develop network of contacts, service providers and businesses within their communities to serve guests.

QUALIFICATIONS:

High school diploma or equivalent
Hotel Experience in Guest Services positions or Reservations, Sales, Accounting for 2 years
Must be able to commit to working weekends, evenings and holidays.
Superior communication skills, both verbal and written.
A calm and capable demeanor.
Proven sound judgment and proactive and creative problem-solving skills.
A strong aptitude for attention to detail.
The ability to manage a large workload and multi-task in a high-pressure environment.
Exemplary customer service skills.
Strong organizational and time management skills.
A professionally groomed appearance.
A positive and pro-active attitude, ability to work independently as well as part of a team.
Ability to train, develop and motivate new team members.
Previous Supervisory/Management experience an asset.
Working knowledge of Opera Cloud, Online travel agent portals, Word and Excel is an asset.

Lord Nelson Hotel & Suites recognizes our employees as essential to our success and value diverse skills. From frontline staff to management, we offer excellent opportunities for career growth, as well as employer-provided medical benefits and other incentives. We are looking for new talent to join our dynamic team that is setting the standard of excellence in the hospitality industry.

Job Types: Full-time, Permanent

Benefits:

Dental care
Discounted or free food
Employee assistance program
Extended health care
On-site parking
RRSP match
Vision care
Wellness program

Ability to commute/relocate:

Halifax, NS B3J 2L2: reliably commute or plan to relocate before starting work (required)

Experience:

Hotel Front Desk: 1 year (required)

Work Location: In person

Postuler rapidement

Affinez votre recherche

hotel front desk manager emplois - nova scotia

Full-Time Guest Relations Ambassador

Guest Experience Agent (Front Desk)

Front Desk Agent

Front Desk Supervisor CAN

Guest Services Manager

Front Office Manager CAN

Front Office Supervisor

Front Desk Agent

Night Auditor

Manager on Duty – Guest Services

Night Auditor, Moxy Halifax Downtown, Halifax, NS

Explore jobs in cities nearby

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : hotel front desk manager (nova scotia)

Outils pour les chercheurs d'emploi

Outils Employeurs

Parcourir

Garder le contact