20 meilleures offres (hotel front desk supervisor, ontario) (à pourvoir)

Guest Services Agent - 1010
Staybridge Suites —Hamilton, ON
- À partir de 17,60 $ de l’heure
- Temps partiel
- Bilingue
- Microsoft Excel
- Service à la clientèle
Postuler rapidement
il y a 9 jours
Front Desk Clerk
Marriott International, Inc —Toronto, ON
- De 24,42 $ à 27,13 $ de l’heure
- Temps plein
- Pas d'expérience requise
- Hôtel
- Diplôme d'études secondaires
Front Desk Agent
Marriott International, Inc —Toronto, ON
- De 22,22 $ à 27,77 $ de l’heure
- Fins de semaine au besoin
- Pas d'expérience requise
- Hôtel
- Diplôme d'études secondaires
Welcome Desk Enthusiast/Guest Service Agent
Canopy by Hilton Toronto Yorkville Hotel —Toronto, ON
- De 24,00 $ à 27,50 $ de l’heure
- Temps plein
- Compétences rédactionnelles
- Mathématiques de base
- Anglais
- Assurance Dentaire
- Bourses d'Études
Postuler rapidement
Front Desk Supervisor
Sonesta —Toronto, ON
- De 55 000 $ à 60 000 $ par an
- Fins de semaine au besoin
- Mathématiques de base
- Anglais
- Microsoft Office
- Assurance Invalidité
- Assurance Dentaire
il y a 9 jours
Front Desk Agent - Full Time
InnVest Hotels Limited —Markham, ON
- Fins de semaine au besoin
- Anglais
- Hôtel
- Diplôme d'études secondaires
Postuler rapidement
Front Desk Agent
InnVest Hotels Limited —Markham, ON
- Fins de semaine au besoin
- Anglais
- Hôtel
- Diplôme d'études secondaires
Postuler rapidement
Front Office Supervisor
The Clayfield —Niagara-on-the-Lake, ON
- Fins de semaine au besoin
- Hospitalité
- Microsoft Office
- Hôtel
Postuler rapidement
il y a 10 jours
Front Office Supervisor
Courtyard by Marriott Kingston —Kingston, ON
- De 45 000 $ à 47 000 $ par an
- Fins de semaine au besoin
- Anglais
- Hôtel
- Diplôme d'études secondaires
- Assurance Dentaire
- Assurance Vision
Postuler rapidement
il y a 3 jours
Front Office Supervisor
Embassy Suites by Hilton Toronto Airport —Toronto, ON
- 25 $ de l’heure
- Temps partiel
- Hospitalité
- Service à la clientèle
- Hôtel
Postuler rapidement
il y a 5 jours
Assistant Front Office Manager
Marriott International, Inc —Toronto, ON
- De 64 000 $ à 82 000 $ par an
- Temps plein
- Hôtel
- Diplôme d'études secondaires
- Réception
il y a 10 jours
Front Desk Supervisor / Night Auditor
Hilton Garden Inn Hotel —Mississauga, ON
- De 20,06 $ à 22,60 $ de l’heure
- Temps plein
- Bilingue
- Hospitalité
- Service à la clientèle
- Assurance Dentaire
- Congés payés
Postuler rapidement
il y a 4 jours
Front Office Manager
4SU The Broadview Hotel —Toronto, ON
- De 63 000 $ à 68 000 $ par an
- Temps plein
- Microsoft Word
- Microsoft Excel
- Anglais
Postuler rapidement
il y a 11 jours
Front Desk Supervisor
Marriott International, Inc —Toronto, ON
- 31,14 $ de l’heure
- Temps plein
- Hôtel
- Diplôme d'études secondaires
- Expérience en supervision
il y a 3 jours
Front Office Supervisor
Courtyard by Marriott Brampton —Brampton, ON
- À partir de 43 000 $ de l’heure
- Fins de semaine au besoin
- Service à la clientèle
- Microsoft Office
- Hôtel
Postuler rapidement
Front Office Manager
Hilton Garden Inn Hotel —Mississauga, ON
- De 50 000 $ à 55 000 $ par an
- Fins de semaine au besoin
- Port de charges lourdes
- Service à la clientèle
- Hôtel
- Réductions Tarifaires
- Assurance Invalidité
Postuler rapidement
il y a 9 jours
Front Desk Supervisor - Homewood Suites by Hilton Hamilton
Homewood Suites by Hilton —Hamilton, ON
- De 18,50 $ à 19,50 $ de l’heure
- Temps plein
- Bilingue
- Hospitalité
- Service à la clientèle
- Assurance Dentaire
- Assurance Vision
Postuler rapidement
il y a 11 jours
Switchboard Operator
Sheraton Ottawa Hotel —Ottawa, ON
- 23,15 $ de l’heure
- Fins de semaine au besoin
- Bilingue
- Port de charges lourdes
- Anglais
- Assurance Dentaire
Postuler rapidement
il y a 3 jours
Guest Services Supervisor
DoubleTree by Hilton Windsor —Windsor, ON
- De 40 000 $ à 45 000 $ par an
- Temps plein
- Certification RCR
- Microsoft Office
- Hôtel
- Assurance Dentaire
- Programme d'Aide aux Employés
Postuler rapidement
il y a 8 jours
Guest Services Agent Part Time TownePlace Suites Mississauga-Airport Corporate Centre
Silver Hotel Group —Mississauga, ON
- 19,95 $ de l’heure
- Temps partiel
- Microsoft Excel
- Service à la clientèle
- Hôtel
- Bourses d'Études
Postuler rapidement

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Guest Services Agent - 1010

Staybridge Suites -
Hamilton, ON

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Détails du poste

Temps partiel
À partir de 17,60 $ de l’heure
Il y a 9 jours

Profil recherché

Bilingue
Microsoft Excel
Service à la clientèle
Microsoft Office
Diplôme d'études secondaires
Esprit d'analyse
Hôtellerie
Réception
Diplôme d'études collégiales (hors Québec)
Hôtellerie

Description complète du poste

POSITION AVAILABLE: Guest Service Agent

REPORTS TO: Guest Services Manager

LOCATION: Staybridge Suites Hamilton

ADDRESS: 20 Caroline St. South Hamilton, ON L8P 0B1

SUMMARY:

Under the general guidance and supervision of the Guest Services Manager, the Guest Service Agent is responsible to ensure guest satisfaction by dealing with guests in a pleasant, efficiently, courteous, and professional manner, answering any questions and following up on requests and problems promptly. It is also the responsibility of the Guest Service Agent to efficiently handle any function of the front office from the reception.

If you carry the hospitality gene and passion to delivering and exceptional customer service experience and seeking for an exciting change...this is it. We want to meet you.

RESPONSIBILITIES

Accurately registers all guests arriving at the hotel in compliance with hotel credit and identification policy.
Performs credit card verifications; when declined contacts guest for alternative payment arrangements.
Room block all VIP's, group and special requests.
Ensures that the VIP list and room service requisitions are accurate and complete, then distributes.
Operates the front office computer system, posts all guests charges and payments, incurred during the shift and balance shift totals by department to backup documents.
Prepares guest keys using key envelopes and/or room slips.
Ensures all guest registration cards and credit cards are correctly completed and filed by room number.
Checks all credit cards using point-of-sale authorization terminals and cancellation bulletins and obtains authorization for those accounts which have exceeded house floor limits.
Maintains cashier float as supplied, provides currency exchange for guests and efficiently prepares cash deposit.
Reports overages and shortages on a daily basis. Responsible to present and/or return float intact upon request.
Communicates with housekeeping in order to deal with early check-ins, late check-outs, day rooms, unexpected departures, stayovers and room changes.
Issues and controls safety deposit boxes to guests in accordance with hotel procedures.
Mails any delayed guest charge receipts.
Assists with room reservations and switchboard operation when necessary.
Works to attain the best occupancy and average daily rate possible, assessing the guests and attempting to upsell.
Negotiates rates within parameters set by the FOM.
Reports to supervisors any guest complaints or security issues.
Records and enters all wake-up calls and ensures they are given at the correct time to the correct room.
Reports any equipment malfunction, emergency situations or suspicious persons to the supervisor.
Handle all guest inquiry or complaints in an efficiently and reports any guest complaints to supervisor immediately if he/she cannot handle it personally.
Ensures guest satisfaction.

REQUIRMENTS:

Minimum of 2 years’ experience in Hotel Front Desk role preferred
Knowledge of Opera Reservations system is preferred
Day, evening and night availability and flexible working hours for a 24-hour establishment
Strong analytical abilities, detail oriented and able to multitask
High school or college diploma in Hospitality or Tourism an asset
Advanced knowledge of Excel & Microsoft Office
Bilingual an asset

Apply...

To apply for this posting please submit a copy of your resume and cover letter.

Vrancor Hospitality is an equal opportunity employer and we would like to thank all applicants for their interest. Only those applicants under consideration will be contacted.

For additional information on our organization, please visit us at www.vrancor.com. Vrancor Hospitality would like to hear from all interested candidates; accommodations are available throughout the recruitment process and the duration of employment.

Vrancor Hospitality is committed to accommodating applicants’ needs in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and under the Ontario Human Rights Code throughout the selection process. If you require a disability–related accommodation to participate in the recruitment process, please email us or let the Recruiter know during the screening process.

Job Type: Part-time

Pay: From $17.60 per hour

Work Location: In person

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : hotel front desk supervisor (ontario)

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