POSITION SUMMARY – Municipal Enforcement Officer
Responsible for the enforcement of By-laws across various municipalities, programs and initiatives through education and awareness, and when required, the issuance of warnings, violation notices and penalties. This job will conduct investigations and inspections, respond to complaints in a professional and timely manner and work to achieve voluntary compliance whenever possible, utilizing excellent customer service skills.
DUTIES & RESPONSIBILITIES
(including but not limited to):
- Ensure compliance with the region’s public works by-laws including illegal dumping, parking, signage, property standards and others that may be applicable
- Schedule and conduct routine compliance and enforcement checks
- Investigate complaints and alleged offences regarding all aspects of the region’s by-laws
- Communicate effectively with members of the public – educate, mediate, and negotiate with residents with respect to the by-law violations, providing adequate opportunity and time to the residents to bring the by-law violation into compliance
- Take appropriate action based on investigative results, policies and procedures including issuing notices, orders, tickets, and summons
- Provide information and guidance to residents, business owners, and visitors on protocols and guidelines, offering suggestions for improvement toward compliance
- Provide suggestions for developing new initiatives and programs geared toward increasing compliance, including feedback on by-law amendments and/ or policy and procedure changes
- Maintain up to date database of information related to non-compliance issues and offenders
- Prepare reports and correspondence, and compile statistical information regarding investigations or complaints, as required, and maintain complete and accurate records of same in the region’s records systems
- Act as expert witness in court
- Make recommendations to revise or develop new by laws for approval
- Actively work and co-ordinate with by law officials from area municipalities
- Work safely and in compliance with relevant statutes and regulations and within the safe work procedures and directives as established by the region
- Related duties, as assigned
PHYSICAL / PSYCHOLOGICAL DEMANDS & WORKING CONDITIONS:
This job will work both in and out of the office, with approximately 80% of its time in the field.
- While out of the office, the majority of time will be in a region vehicle, roving through the entire region to conduct investigations and inspections
- Mental, visual and/ or aural concentration is required when investigating, taking notes or attending court
- Physical effort will be required with foot patrols and long periods of standing
- May be exposed to inclement weather and emotionally charged situations
Flexibility of hours and available occasional evenings and Saturdays, as required.
HEALTH & SAFETY RESPONSIBILITIES:
- Work in a safe manner that is in compliance with the Occupational Health & Safety Act and policies/ procedures
- Participate in health and safety-related training
- Wear or use the required protective equipment, clothing and/or devices
- Report injuries, hazards, or equipment defects
Education and Experience
- Must be 18 years of age
- Police Foundations or similar law enforcement programs an asset
- Clean criminal background check
- Must be legal to work in Canada
- Own or have access to vehicle
- Clean drivers abstract (will be in company vehicle)
- Strong customer service skills
- Proficient in English communication
Job Types: Full-time, Permanent, Fixed term contract
Pay: $20.00-$24.00 per hour
Expected hours: 36 – 44 per week
Licence/Certification:
- Class G Licence (required)
Work Location: In person
