3 meilleures offres (customer service representative automotive, paris, on) (à pourvoir)

Customer Care Representative
Northway Ford Lincoln —Brantford, ON
- De 35 000 $ à 50 000 $ par an
- Fins de semaine au besoin
- Logiciels de GRC/CRM
- Microsoft Excel
- Service à la clientèle
- Assurance Dentaire
- Assurance Vision
Postuler rapidement
il y a 7 jours
Customer Service Associate
Smitty s Car Wash Canada —Cambridge, ON
- De 18 $ à 19 $ de l’heure
- Temps partiel
- Service à la clientèle
- Assurance Dentaire
- Congés payés
Postuler rapidement
Customer Service Associate
Revive Car Wash —Kitchener, ON
- De 17,20 $ à 20,00 $ de l’heure
- 8 Heures
- Service à la clientèle
- Diplôme d'études secondaires
- Conduite de véhicule
- Programmes de Bien-être
- Heures d'arrivée et de départ flexibles
Postuler rapidement
il y a 9 jours

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : customer service representative automotive (paris, on)

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Customer Care Representative

Northway Ford Lincoln -
Brantford, ON

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Détails du poste

Permanent | Temps plein
De 35 000 $ à 50 000 $ par an
Il y a 7 jours

Profil recherché

Logiciels de GRC/CRM
Utilisation d'un ordinateur
Microsoft Excel
Service à la clientèle
Expérience administrative
Développement commercial
Compétences en communication
Gestion du temps

Description complète du poste

Customer Care Representative

Northway Ford Lincoln

Are you an exceptional communicator who enjoys helping people and creating outstanding customer experiences? Northway Ford Lincoln is looking for a professional, energetic, and detail-oriented Customer Care Representative to join our team.

As a key member of our customer experience team, you will build relationships with customers through text, email, and phone communication. If you have outstanding communication skills, a positive attitude, and enjoy creating exceptional customer experiences, we'd love to hear from you.

Responsibilities

Conduct professional customer follow-up by phone, text, and email.
Respond promptly and professionally to customer inquiries through text, email, and online communication channels.
Follow up with sales customers to ensure complete satisfaction.
Schedule appointments and coordinate with the appropriate staff members
Maintain accurate customer records and activity within the dealership CRM.
Monitor CRM tasks daily to ensure all customer communications and follow-ups are completed on time.
Build rapport with customers while providing accurate information and assistance.
Work closely with the sales, and management teams to deliver an exceptional customer experience.
Manage multiple conversations and priorities while maintaining accuracy and professionalism.

Qualifications

Exceptional verbal and written communication skills.
Clear, confident and kind speaking voice.
Professional phone communication, texting, and email skills with excellent grammar and spelling.
Proficient in Microsoft Excel and creating/managing data logs.
Comfortable using computers, CRM software, and multiple communication platforms.
Strong organizational and time management abilities.
Ability to multitask in a fast-paced dealership environment.
Positive attitude, strong work ethic, and attention to detail.
Previous customer service, dealership, administrative, or business development experience is considered an asset.

What We're Looking For

The ideal candidate is:

Friendly, professional, and dependable.
An excellent communicator who builds trust and rapport with customers.
Customer-focused and committed to creating exceptional experiences.
Self-motivated and able to work independently while contributing to a team environment.
Comfortable following structured processes while adapting to changing customer needs.

Why Join Northway Ford Lincoln?

Full-time, Monday to Friday schedule (9:00 a.m. – 4:00 p.m.) with evenings and weekends free.
Competitive earning potential of $35,000–$50,000.
Health and benefits package.
Ongoing training and professional development.
Supportive, team-oriented work environment.
Opportunities for career growth and advancement.
Employee discounts and dealership perks.

At Northway Ford Lincoln, we believe every customer interaction is an opportunity to build a lasting relationship. If you're passionate about delivering exceptional customer service and thrive in a fast-paced environment, we'd love to hear from you. Apply today and become part of a team committed to providing an outstanding ownership experience.

Pay: $35,000.00-$50,000.00 per year

Benefits:

Dental care
Extended health care
Life insurance
Vision care

Work Location: In person

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