20 meilleures offres (brand specialist, quebec province) (à pourvoir)

Client Escalations Specialist
Nuovo Photography —Montréal, QC
- Temps plein
- Espagnol
- Google Suite
- Anglais
Postuler rapidement
il y a 14 jours
Spécialiste de la Construction Industrielle / Industrial Construction Specialist
Stanley Black & Decker —Montréal, QC
- De 50 000 $ à 60 000 $ par an
- Temps plein
- Microsoft Word
- Microsoft Outlook
- Vente
Postuler rapidement
Spécialiste du contenu Formation et marketing / Training & Marketing Content Specialist
Chariot Élévateur Hangcha Canada Inc. —Vaudreuil-Dorion, QC
- Temps plein
- Microsoft Powerpoint
- Bilingue
- Marketing
Postuler rapidement
il y a 1 jour
Relationship Manager, Intermediary Sales
Fiera Capital —Montréal, QC
- De 135 000 $ à 175 000 $ par an
- Temps plein
- Travail hybride
- Bilingue
- Anglais
- Baccalauréat
Process Extrusion Operator & Specialist
MDR Brands/Frankies Organics —Laval, QC
- Temps plein
- Ingénierie
- Contrôleur logique programmable
- Baccalauréat
Postuler rapidement
il y a 1 jour
Représentant des ventes/Sales Representative - Mercedes-Benz Gatineau
Mark Motors Group —Gatineau, QC
- De 80 000 $ à 130 000 $ par an
- Fins de semaine au besoin
- Bilingue
- Vente
- Anglais
- Réductions Tarifaires
- Assurance Invalidité
Postuler rapidement
20$/h - Conseillère en parfumerie - PLACE LAURIER
Flair Diffusers —Sainte-Foy, QC
- 20 $ de l’heure
- Temps partiel
- Vente
- Service à la clientèle
- Anglais
- Réductions Tarifaires
Postuler rapidement
Spécialiste du Rayon Chaussures | Footwear Department Specialist
Harry Rosen Inc. —Montréal, QC
- Temps plein
- Vente
- Vente au détail
Postuler rapidement
il y a 7 jours
Paid Media Specialist, Marketplace (Amazon and Meta)
Tenaquip Limitee —Senneville, QC
- Temps plein
- Marketing
- Baccalauréat
- Affaires
Postuler rapidement
Coordonnateur SST/HSE coordinator- afternoon shift
CHEP —Saint-Laurent, QC
- De 52 240 $ à 71 830 $ par an
- Temps plein
- Travail hybride
- Microsoft Powerpoint
- Bilingue
- Microsoft Word
- Régimes de participation aux bénéfices
- Jours fériés payés
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18$/h - Conseillère en parfumerie - CARREFOUR LAVAL
Flair Diffusers —Laval, QC
- 18 $ de l’heure
- Temps plein
- Bilingue
- Expérience en gestion
- Vente
- Réductions Tarifaires
Postuler rapidement
il y a 4 jours
18$/h - Conseiller(e) en parfumerie - GALERIE D’ANJOU
Flair Diffusers —Anjou, QC
- 18 $ de l’heure
- Temps partiel
- Vente
- Service à la clientèle
- Anglais
- Réductions Tarifaires
Postuler rapidement
18$/h - Conseiller(e) en parfumerie - GALERIE D’ANJOU
Flair Diffusers —Montréal, QC
- 18 $ de l’heure
- Temps partiel
- Vente
- Service à la clientèle
- Anglais
- Réductions Tarifaires
Postuler rapidement
Retail Sales Specialist – Branded & High-End Watches
Montres Big Time —Mont-royal, QC
- À partir de 18 $ de l’heure
- Temps partiel
- Bilingue
- Vente
- Service à la clientèle
- Réductions Tarifaires
- Jours fériés payés
Postuler rapidement
13 h
Conseiller(ère) aux ventes et à la location de véhicules récréatifs (VR)
Fraserway RV —Saint-Hubert, QC
- De 20 $ à 22 $ de l’heure
- Gestion des stocks
- Service à la clientèle
- Prodiguer des soins
- Réductions Tarifaires
Postuler rapidement
il y a 1 jour
Warehouse Operation Team Member
Darwynn Ltd —Saint-Laurent, QC
- 8 Heures
- Port de charges lourdes
- Vente
- Diplôme d'études secondaires
- Assurance Vision
Postuler rapidement
18$/h - Conseillère en parfumerie - Promenades St-Bruno
Flair Diffusers —Saint-Bruno-de-Montarville, QC
- De 20 $ à 25 $ de l’heure
- Temps partiel
- Vente
- Service à la clientèle
- Anglais
- Réductions Tarifaires
Postuler rapidement
Community Specialist | Quartier Dix30 contrat
Lululemon —Brossard, QC
- De 21,25 $ à 26,45 $ de l’heure
- Fins de semaine au besoin
- Service à la clientèle
- Diplôme d'études secondaires
- Éducation
- Assurance Dentaire
- Congés payés
RHSS - Rehabilitation Service Specialist - Bilingual
Lifemark Health Group —Ville de Québec, QC
- 75 200 $ par an
- Temps plein
- Télétravail
- Bilingue
- Anglais
- Baccalauréat
- Plan d'actionnariat des employés
- Assurance Dentaire
Postuler rapidement
Brand Specialist, Archibald Brew Pubs
Labatt Breweries of Canada —Montréal, QC
- Temps plein
- Anglais
- Gestion de projet
- Baccalauréat

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : brand specialist (quebec province)

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Client Escalations Specialist

Nuovo Photography -
Montréal, QC

Postuler rapidement

Détails du poste

Temps plein
Il y a 14 jours

Profil recherché

Français
Espagnol
Google Suite
Slack
Anglais
Xero
Compétences en communication
Négociation

Description complète du poste

Nuovo Artistic Studios is the premier destination for all things self-love. A by-women company and one of the largest artistic photography companies in North America, Nuovo is on a mission to empower individuals by fostering confidence and self-expression while celebrating intimacy and individuality.

As a Client Escalations Specialist, you'll bring your strong emotional intelligence, resilience, and calm composure to ensure exceptional customer relations even in high-stakes situations. You'll be the key to seamless communication, taking full ownership of complex issues, and turning friction into loyalty. Based in the vibrant Old Port of Montreal, we seek candidates who are driven to maintain genuine and loyal relationships with our clients through effective crisis resolution while supporting our collaborative team.

This is an excellent opportunity for someone who thrives in a fast-paced, high-stakes setting and takes pride in delivering a high-touch, resilient, and strategic, solution-oriented client experience.

What You’ll Do:

Manage daily post-shoot client support (calls, emails, follow-ups) with a focus on high-priority and sensitive cases, ensuring full ownership from start to finish.

Act as the primary point of contact for high-stakes escalations, driving swift, effective, and brand-aligned outcomes.
Investigate and unblock critical bottlenecks in order production, editing, or delivery by coordinating efficiently with the studio, sales, and production teams.
In conjunction with your manager, exercise strategic judgment in handling exceptions (refunds, credits, priority reshoots) while balancing client satisfaction and business impact.
Maintain a high standard of resilience, empathy, and absolute discretion in all sensitive client interactions.
Conduct root-cause analysis on recurring issues and share actionable insights to optimize processes and proactively reduce future escalations.
Track escalation metrics and performance through KPIs (resolution time, SLA compliance, and client retention).
Take on additional tasks outside of core responsibilities as directed by your manager to support collaborative team and business needs.

Requirements

About you:

Minimum 3-5 years of professional experience in customer experience, client services, or customer success, with a proven focus on escalation management or crisis resolution.

Strong problem-solving, negotiation, and mediation skills, with the ability to exercise sound judgment, balance client needs, and protect company objectives.
Demonstrated resilience and emotional intelligence to handle complex, highly sensitive situations and frustrated clients with absolute professionalism.
Experience in driving root-cause analysis and implementing positive, measurable changes to optimize workflows and reduce future escalations.
Highly organized, process-driven, and detail-oriented, with the ability to multitask under pressure.
Excellent verbal and written communication skills in English (strong diplomacy is a must); Spanish and French are considered assets.
Proficient with technology and software, including Xero, Slack, Front, and Google Suite.
Eager to learn, highly adaptable to change, and comfortable stepping into high-stakes challenges.

Benefits

What We Offer:

Inspiring Work Environment: Immerse yourself in a creative, collaborative studio where artistry and empowerment converge.
Growth Opportunities: Be part of a fast-growing company committed to nurturing talent and fostering career development.
Recognition and Support: A team that values your contributions and celebrates your success.
Exclusive Perks: Access to Nuovo’s services and products, ensuring you, too, can experience the power of portraiture. We also provide you with a 50% Family & Friends discount.

About us:

Nuovo Artistic Studios is not just a photography studio; it’s a movement designed to uplift, empower, and transform. Our mission is to provide every guest with a luxury experience that inspires confidence and celebrates individuality. With studios across North America, we are redefining the art of modern portraiture, one empowered story at a time.

This is your opportunity to join a team dedicated to excellence and artistry. Become part of the Nuovo legacy and make an impact, one unforgettable moment at a time.

This is your moment. Apply today!

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Affinez votre recherche

brand specialist emplois - quebec province

Client Escalations Specialist

Spécialiste de la Construction Industrielle / Industrial Construction Specialist

Spécialiste du contenu Formation et marketing / Training & Marketing Content Specialist

Relationship Manager, Intermediary Sales

Process Extrusion Operator & Specialist

Représentant des ventes/Sales Representative - Mercedes-Benz Gatineau

20$/h - Conseillère en parfumerie - PLACE LAURIER

Spécialiste du Rayon Chaussures | Footwear Department Specialist

Paid Media Specialist, Marketplace (Amazon and Meta)

Coordonnateur SST/HSE coordinator- afternoon shift

18$/h - Conseillère en parfumerie - CARREFOUR LAVAL

18$/h - Conseiller(e) en parfumerie - GALERIE D’ANJOU

18$/h - Conseiller(e) en parfumerie - GALERIE D’ANJOU

Retail Sales Specialist – Branded & High-End Watches

Conseiller(ère) aux ventes et à la location de véhicules récréatifs (VR)

Warehouse Operation Team Member

18$/h - Conseillère en parfumerie - Promenades St-Bruno

Community Specialist | Quartier Dix30 contrat

RHSS - Rehabilitation Service Specialist - Bilingual

Brand Specialist, Archibald Brew Pubs

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : brand specialist (quebec province)

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