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Front Desk Agent

Quality Inn & Suites Quispamsis
Quispamsis, NB

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Détails du poste

Temps plein
À partir de 17 $ de l’heure

Profil recherché

Microsoft Word
Français
Utilisation d'un ordinateur
Google Suite
Anglais
Baccalauréat
Hôtellerie

Description complète du poste

Job Title: Front Desk Agent (Full-Time)

Location: Quality Inn & Suites, Quispamsis, NB

Pay: $17.00 per hour

Shift: Evening Shift (3:00 PM – 11:00 PM, 5 days a week)

Position Type: Full-Time

Job Overview

The Quality Inn & Suites in Quispamsis is seeking a dependable and professional full-time Evening Front Desk & Guest Services Agent.

This role is ideal for someone who enjoys a dynamic work environment that blends customer service with property operations. Along with managing guest check-ins and reservations, you will play a key role in maintaining the safety, cleanliness, and overall presentation of our property during the evening hours.

Key Responsibilities

Guest Services & Front Desk

Handle guest check-ins, check-outs, and walk-in bookings.
Manage phone reservations, guest inquiries, and maintain accurate shift till counts.
Monitor specialized logs, including the Park & Fly binder and the Conference Reservation Book.

Property Care & Evening Cleanliness

Maintain a clean and welcoming lobby by sweeping, mopping, and vacuuming mats.
Clean and refresh the guest coffee station.
Clean, vacuum, and reset conference rooms after use, ensuring climate control and lights are turned off.

Pool & Laundry Support

Manage pool closing procedures, including taking water readings and turning off basement hallway lights.
Collect and wash pool towels, and assist with general hotel laundry during quieter periods.

Safety & Security

Conduct routine interior and exterior property rounds throughout the shift.
Monitor outdoor areas, including the main entrance garbage bins.

Qualifications

Reliable Availability: Consistently available for the 3:00 PM to 11:00 PM shift, 5 days a week (including weekends).
Strong Multi-Tasking Skills: Ability to balance front-facing guest service with operational tasks throughout the evening.
Detail-Oriented: Comfortable following a structured daily checklist independently.
Basic Tech Skills: Comfortable using computers and phone systems; experience with hotel reservation software is an asset.
Physical Ability: Able to stand for extended periods, lift laundry baskets, and complete outdoor property walks.

Benefits

Starting Wage: $17.00 per hour.
Stable, full-time evening schedule.
Supportive team work environment.
Choice Hotels employee travel discounts worldwide.

How to Apply

Please reply directly to this posting with your resume, or drop it off in person at our front desk.

Pay: From $17.00 per hour

Work Location: In person

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