4 meilleures offres (billing coordinator, saint john, nb) (à pourvoir)

Client Experience Coordinator
Laura Gatien & Associates Counselling Services —Saint John, NB
- De 45 000 $ à 55 000 $ par an
- Temps plein
- Service à la clientèle
- Cabinet médical
- En présentiel
- Assurance Dentaire
- Congés payés
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il y a 4 jours
Entry-Level Office Administrative Coordinator & Collections Administrator - Full/Part-time
General Data IT Professionals Ltd. —Saint John, NB
- De 45 000 $ à 56 000 $ par an
- Temps partiel
- Microsoft Word
- Microsoft Excel
- Service à la clientèle
- Assurance Dentaire
- Congés payés
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3 h
Project Manager
BELFOR CANADA INC. —Quispamsis, NB
- De 60 000 $ à 70 000 $ par an
- Fins de semaine au besoin
- Microsoft Word
- Google Suite
- Microsoft Excel
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il y a 10 jours
Bilingual Logistics Coordinator
Altis Recruitment —Canada
- De 51 000 $ à 55 000 $ par an
- Temps plein
- Télétravail
- Bilingue
- Service à la clientèle
- Anglais
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Client Experience Coordinator

Laura Gatien & Associates Counselling Services
Saint John, NB

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Détails du poste

Permanent | Temps plein
De 45 000 $ à 55 000 $ par an
Il y a 4 jours

Profil recherché

Dossiers médicaux électroniques
Service à la clientèle
Cabinet médical
Expérience en cabinet dentaire
Terminologie médicale
Travail de bureau

Description complète du poste

We believe healing begins long before a client enters a therapy room.

It starts with a warm voice on the phone. A reassuring answer to a question. A smooth, stress-free experience when someone is taking the courageous step of asking for help.

That's where you come in.

More people than ever are seeking support for their mental health, and our practice continues to grow.

As we grow, one thing remains non-negotiable: every client deserves to feel seen, cared for, and supported.

The Client Experience Coordinator plays a critical role in making that happen.

You are the bridge between clients and clinicians. You are the steady presence that keeps communication flowing, details organized, and people feeling cared for. Every day, your work helps create an environment where clients can focus on healing and therapists can focus on providing exceptional care.

What You'll Be Responsible For Creating an Exceptional Client Experience

Welcoming clients into the office and helping them feel comfortable from the moment they arrive.
Guiding new and existing clients through the therapy process, helping them feel informed and supported.
Managing a high volume of client phone calls and emails while ensuring every interaction feels personal, caring, and professional.
Overseeing intake forms, paperwork, and documentation to support continuity of care.

Supporting Therapists

Handling administrative details that allow therapists to stay focused on delivering exceptional care.
Serving as a key point of coordination between clients and clinicians.
Managing client-related tasks and requests assigned by therapists.
Communicating important client concerns, updates, and requests to therapists promptly.

Billing & Administrative Support

Processing client payments and supporting billing-related inquiries.
Direct billing insurance providers.
Coordinating with the Accounts Receivable team on outstanding balances.
Assisting with emails, follow-ups, reporting, and special projects that help keep the practice running smoothly.

You're Likely a Great Fit If You...

Are a natural leader with a growth mindset
Love working with people and building genuine connections in a fast paced environemnt
Enjoy being on the phone multiple hours every day
Stay calm, organized, and positive even when things get busy– without sacrificing attention to detail.
Take ownership and follow through exceptionally well
Learn new technology quickly and can comfortably navigate multiple systems.
Have experience with direct billing insurance (an asset, but not required).
Enjoy sales and are motivated by helping prospective clients choose the services that best fit their needs.

Why Join Our Team?

Be part of a team making a meaningful impact in the lives of individuals and families.
Join a supportive, collaborative workplace where people genuinely care about one another.
Work alongside passionate professionals who value excellence, compassion, and growth.
Regular team building events & annual company retreat.
Grow your skills and career within a fast-moving and purpose-driven organization.

**We receive a high volume of applications. To help us get to know you beyond your resume, please include a short video telling us why this role interests you and why you believe you would be a great fit for our team. Send your video to [email protected]**

Pay: $45,000.00-$55,000.00 per year

Benefits:

Casual dress
Company events
Dental care
Extended health care
Life insurance
On-site parking
Paid time off

Application question(s):

We receive a high volume of applications. To help us get to know you beyond your resume, please include a short video telling us why this role interests you and why you believe you would be a great fit for our team. Did you send this to [email protected]?

Experience:

Customer service: 5 years (preferred)

Work Location: In person

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billing coordinator emplois - saint john, nb

Client Experience Coordinator

Entry-Level Office Administrative Coordinator & Collections Administrator - Full/Part-time

Project Manager

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