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Education:
Expérience:
Education
Other trades certificate or diploma
or equivalent experience
Work setting
Help desk
Data centre
Tasks
Respond to users experiencing difficulties with computer
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Provide business systems, network and Internet support to users in response to identified difficulties
Provide customer service
Certificates, licences, memberships, and courses
Microsoft certified technology specialist (MCTS)
Information Systems Professional (ISP)
Computer and technology knowledge
Device drivers
Networking software
Networking hardware
Networking security
Internet
Servers
Desktop applications
Security software
Mail server software
MS Active Directory
MS Office
MS Windows
SQL
SharePoint
Work conditions and physical capabilities
Tight deadlines
Attention to detail
Screening questions
Are you available to start on the date listed in the job posting?
Do you have experience working in this field?
Do you have the required certifications listed in the job posting?
Do you meet the language requirements listed in the job posting for the position (English or French)?
Experience
1 year to less than 2 years
Financial benefits
Mileage paid
Other benefits
Parking available
Durée de l'emploi: Permanent
Langue de travail: Bilingue
Heures de travail: 40 hours per week