1 meilleure offre (bilingual call center representative, surrey, bc) (à pourvoir)

Customer Service Representative
Pharmasave —Surrey, BC
- De 17,85 $ à 25,00 $ de l’heure
- Temps partiel
- Bilingue
- Vente
- Service à la clientèle
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Customer Service Representative

Pharmasave -
Surrey, BC

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Détails du poste

Temps partiel
De 17,85 $ à 25,00 $ de l’heure

Profil recherché

Bilingue
Vente
Service à la clientèle
Centre d'appels
Vente incitative
Anglais
Esprit d'analyse
Saisie de données
Étiquette au téléphone
Punjabi
Compétences en communication

Description complète du poste

Job Summary
We are seeking a dynamic and customer-focused Customer Service Representative to join our Pharmasave team. In this role, you will be the primary point of contact for our clients, providing exceptional service through various communication channels. The ideal candidate is bilingual in English and Punjabi, possesses strong communication and analysis skills, and has experience in sales and upselling. This position offers an opportunity to develop your skills in a fast-paced environment while helping to build lasting customer relationships.

Responsibilities

Handle inbound and outbound customer inquiries via phone, email, and chat with professionalism and courtesy
Perform accurate data entry to update customer accounts and records
Assist customers with product information, order processing, and issue resolution
Identify opportunities for upselling and cross-selling to enhance customer satisfaction and sales growth
Maintain excellent phone etiquette and communication skills to ensure positive interactions
Analyze customer feedback and inquiries to identify trends and areas for improvement
Collaborate with team members to meet departmental goals and improve overall service quality

Experience

Previous experience in customer service or call center roles preferred
Strong data entry skills with attention to detail
Bilingual proficiency in English and Punjabi required; additional languages are a plus
Demonstrated sales experience, including upselling techniques
Excellent communication skills, both verbal and written
Ability to analyze customer needs and provide effective solutions

Join our team to deliver outstanding service while advancing your career in a supportive environment committed to excellence.

Pay: $17.85-$25.00 per hour

Benefits:

Extended health care
On-site parking

Work Location: In person

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bilingual call center representative emplois - surrey, bc

Customer Service Representative

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