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Responsibilities

Manage daily operations and maintenance of the company’s IT infrastructure, hardware, and software systems.
Install, configure, maintain, and troubleshoot security systems, including surveillance cameras and access control systems.
Build, maintain, optimize, and secure internal network infrastructure to ensure stable and secure operations.
Maintain and support CRM systems, including user support, access management, and system optimization.
Update and maintain company website and digital platforms, including content editing, image processing, and basic video production.
Provide desktop support for employees, including computers, printers, office equipment, email systems, and troubleshooting.
Manage IT assets, system backups, data security, and technical documentation.
Collaborate with cross-functional teams to support IT projects and provide technical solutions.
Use Power BI for data integration, analysis, and dashboard/report development to support business decision-making.
Continuously improve IT operations processes to enhance system stability and efficiency.

Requirements

Bachelor’s degree or above in Computer Science, Information Technology, or related field.
Minimum 5 years of IT operations experience; team management experience is an asset.
Strong knowledge of network devices, servers, Windows/Mac systems, and office software support.
Experience in installation and maintenance of security systems.
Familiarity with CRM systems and website backend management.
Proficient in Power BI for data integration, analytics, and dashboard development.
Strong analytical mindset with the ability to interpret and present business data.
Experience with Excel, SQL, or other data tools is an asset.
Basic skills in graphic design and video editing are preferred.
IT certifications such as CompTIA, CCNA, Microsoft, or Google IT Support are an asset.
Canadian work experience and familiarity with local IT practices are preferred.
Fluent in English and Chinese (written and spoken).
Strong problem-solving skills, proactive attitude, and ability to work in a team environment.

Compensation & Benefits

岗位职责

任职要求：

Pay: $65,000.00-$75,000.00 per year

Benefits:

Language:

Work Location: In person