20 meilleures offres (training supervisor, toronto, on) (à pourvoir)

Operations Supervisor
TP Canada —Toronto, ON
- 47 000 $ par an
- Temps plein
- Assurance Dentaire
Aquatic Supervisor - North York Shendy's Swim & Training Centre
Making Waves Swim School —North York, ON
- De 20 $ à 22 $ de l’heure
- Temps partiel
- Certification RCR
- Expérience en supervision
- Certificat de premiers soins de base
Postuler rapidement
Investigation Supervisor / Private Investigator (Investigator Licence Required)
Larrek Investigations —Greater Toronto Area, ON
- De 32 $ à 38 $ de l’heure
- Heures supplémentaires
- Sens de l'organisation
- Leadership
- Gestion du temps
- Indemnité kilométrique
- Assurance Dentaire
Postuler rapidement
il y a 4 jours
Restoration Foreman – Brick / Stone Mason
Heritage Restoration Inc. —Toronto, ON
- À partir de 50 $ de l’heure
- Temps plein
- Menuiserie
- Microsoft Outlook
- Expérience en supervision
- Assurance Dentaire
- Assurance Vision
Postuler rapidement
il y a 4 jours
Shop Foreman (METAL INDUSTRY)
Confidential —Toronto, ON
- De 95 000 $ à 105 000 $ par an
- Temps plein
- AWS
- Expérience en supervision
- Contrôle de la qualité
- Assurance Dentaire
- Assurance Vision
Postuler rapidement
Lead Prospector
TP Canada —Toronto, ON
- À partir de 40 000 $ par an
- Temps plein
- Vente
- Anglais
- Compétences en communication
- Assurance Dentaire
il y a 11 jours
310T Mechanic
Mid-Ontario Truck Centre —Maple, ON
- De 35,50 $ à 46,50 $ de l’heure
- Temps plein
- Mathématiques de base
- Maintenance
- Anglais
- Assurance Invalidité
- Assurance Dentaire
Postuler rapidement
Landscaping Supervisor
Outsider Holdings —Etobicoke, ON
- De 25 $ à 30 $ de l’heure
- Temporaire
- Leadership
- Compétences en communication
Postuler rapidement
Landscape Maintenance Supervisor (G lic req)
LANDCARE —Toronto, ON
- De 65 000 $ à 75 000 $ par an
- Embauche urgente
- Microsoft Excel
- Microsoft Outlook
- Service à la clientèle
- Assurance Invalidité
- Assurance Dentaire
Postuler rapidement
il y a 3 jours
Client Care Coordinator
The Safehaven Project for Community Living —Thornhill, ON
- 8 Heures
- Microsoft Word
- Soins infirmiers
- Administration de médicaments
- Assurance Dentaire
- Congés payés
Postuler rapidement
Quality Assurance Manager
Ventura Foods —Toronto, ON
- De 98 394,00 $ à 127 591,80 $ par an
- 8 Heures
- Microsoft Powerpoint
- Microsoft Excel
- Systèmes PGI
- Assurance Invalidité
- Assurance Dentaire
Postuler rapidement
Development Supervisor
Thyssen Mining Construction of Canada —Ontario
- Fins de semaine au besoin
- Certification RCR
- Ingénierie
- Expérience en supervision
Postuler rapidement
Aquatic Supervisor
Seal Swimming —North York, ON
- De 22 $ à 26 $ de l’heure
- Temps partiel
- En présentiel
Postuler rapidement
B2B Sales Supervisor
TP Canada —Toronto, ON
- 60 000 $ par an
- Temps plein
- Travail hybride
- Vente
- Esprit d'analyse
- Leadership
- Assurance Dentaire
Fitness Supervisor, Maternity Leave
10XTO —Toronto, ON
- De 45 000 $ à 50 000 $ par an
- Fins de semaine au besoin
- Microsoft Powerpoint
- Certification RCR
- Microsoft Excel
- Réductions Tarifaires
- Assurance Dentaire
Postuler rapidement
RECE - Program Director SAK - Area 19*
PLASP Child Care Services —North York, ON
- 26,85 $ de l’heure
- Quart de jour
- Certification RCR
- Expérience en supervision
- Certificat de premiers soins de base
310J Mechanic
Canada Clean Fuels —North York, ON
- De 34 $ à 44 $ de l’heure
- Temps plein
- Expérience en mécanique
- Diplôme d'études secondaires
- Compétences en informatique
Postuler rapidement
il y a 14 jours
Site Superintendent
Prodigy Construction Inc. —Greater Toronto Area, ON
- De 100 000 $ à 150 000 $ par an
- Temps plein
- Expérience en supervision
- Gestion de projet
- Certificat de premiers soins de base
- Assurance Dentaire
- Assurance Vision
Postuler rapidement
Materials / Concrete Engineer
GIP Construction Engineering —Ontario
- De 70 000 $ à 110 000 $ par an
- Temporaire
- Baccalauréat
- Construction et rénovation
Postuler rapidement
Care Team Supervisor
Lets Grow Hub —Toronto, ON
- À partir de 51 500 $ par an
- Temps plein
- Certification RCR
- Administration de médicaments
- Expérience en supervision
- Assurance Dentaire
- Congés payés
Postuler rapidement
il y a 10 jours

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : training supervisor (toronto, on)

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Operations Supervisor

TP Canada -
Toronto, ON

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Détails du poste

Temps plein
47 000 $ par an

Description complète du poste

Join Teleperformance – Where Excellence Meets Opportunity!

Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.

Why Choose Teleperformance?

We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.

Utilize advanced support technologies and processes engineered to achieve outstanding results.

We cultivate lasting client relationships and make positive contributions to our local communities.

Become Part of an Exceptional Team!

Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.

Job Description

About the Job

This role is responsible for directing, managing, and controlling team performance while delivering a high standard of customer experience. The position takes full ownership of team results across customer satisfaction, quality, and operational metrics, while fostering a strong people-focused and performance-driven culture.

Responsibilities

Customer

Directs, manages, and controls the performance of the team while communicating and completing transactions for customers.

Takes complete ownership of the aligned team’s performance on CSAT, Quality, NPS, and other customer metrics.

Demonstrates a strong customer orientation and makes consistent efforts to understand and respond to client needs.

Operational Excellence

Monitors adherence to Service Level Agreements (SLAs) as defined by the Client / Process, including TAT, Quality, Productivity, and Attendance.

Cascades important updates and information to the team during pre-shift briefings.

Monitors calls and provides timely feedback as agreed with Clients and Operations.

Conducts weekly quality audits and develops action plans for advisors requiring coaching and development to achieve desired performance levels.

Tracks attrition and conducts quarterly audits for leave cards and other required documentation.

Identifies process gaps and collaborates with Client, Quality, and Training teams to develop and implement solutions.

Provides regular performance updates to the Team Manager, including risks, issues, and improvement areas.

Initiates CAP, DAP, and EDP processes for disciplinary and performance-related concerns as required.

Ensures efficient and accurate leave management for the team.

Participates in monthly calibration sessions with Quality, Team Coaches, and Trainers to ensure alignment with quality standards.

People & Culture

Acts as an effective team player and resolves conflicts in a constructive and timely manner.

Guides and supports team members toward achieving individual and team objectives.

Maintains effective work behavior under pressure and adapts successfully to changing demands and conditions.

Enables development opportunities for the team through participation in various initiatives.

Assists new and existing team members by preparing development plans and tracking progress against them.

Ensures team adherence to discipline standards and TP policies.

Takes responsibility for implementing feedback and cascading opportunities identified through skip-level meetings to relevant departments.

Critical Competencies

Delivers Customer Service

Solves Problems

Communicates Effectively

Supports Colleague Development

Salary

$47,000 annually

Location

Candidates are advised to be within travel distance from our primary locations: Yonge- Eglinton Midtown Toronto
Fully onsite (5 days a week)

Benefits & Perks

Established career path supported by self-assessments, virtual training, and guided curriculum that allow for vertical and horizontal growth through our multiple lines of business.

Robust career path with a full development plan and the opportunity to grow in the organization.

Paid 9 weeks of training and nesting which consists of 3 weeks of classroom training, 2 weeks of applied learning, 4 weeks of ticketing (nesting), and 2 weeks of annual leave.

Continuous learning through progressive training that is specific to your tenure and skills.

Competitive salary with incentive programs

Positive and supportive environment

Medical and Dental benefits, Employee Family Assistance Programs, Rewards & Recognition programs.

Teleperformance welcomes and encourages applications from people with Disabilities. Should you be invited to participate in the selection process, we are committed to accommodate you to best meet your needs.

Be One of Our People:
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer

Job Application Accommodation:
If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.

Postuler dès maintenant

Affinez votre recherche

training supervisor emplois - toronto, on

Operations Supervisor

Aquatic Supervisor - North York Shendy's Swim & Training Centre

Investigation Supervisor / Private Investigator (Investigator Licence Required)

Restoration Foreman – Brick / Stone Mason

Shop Foreman (METAL INDUSTRY)

Lead Prospector

310T Mechanic

Landscaping Supervisor

Landscape Maintenance Supervisor (G lic req)

Client Care Coordinator

Quality Assurance Manager

Development Supervisor

Aquatic Supervisor

B2B Sales Supervisor

Fitness Supervisor, Maternity Leave

RECE - Program Director SAK - Area 19*

310J Mechanic

Site Superintendent

Materials / Concrete Engineer

Care Team Supervisor

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : training supervisor (toronto, on)

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