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il y a 4 jours
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Food Services Worker (FSW), Part-time, Chinese-Speaking Required
Yee Hong Centre for Geriatric Care —Markham, ON
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Food Services Worker (FSW), Part-time, Chinese-Speaking Required
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Relief Frontline Worker

The Salvation Army -
Toronto, ON

Postuler dès maintenant

Détails du poste

Temps partiel
De 21,28 $ à 31,92 $ de l’heure
Il y a 4 jours

Profil recherché

Intervention en situation de crise
Traitement de bureau
Service
Utilisation d'un ordinateur
Certification RCR
Administration de médicaments
Réduction des méfaits
Étiquetage
Rédaction de rapports d'incident
Anglais
Techniques de désescalade
Diplôme d'études secondaires
Esprit d'analyse
Certificat de premiers soins de base
Blanchissage
Réception
Nettoyage
Ensachage
Passage de la vadrouille
Services à la personne
Compétences en informatique
Soins aux personnes ayant des comportements difficiles
Travail social
Registres
Balayage et lavage des planchers durs
Interaction avec les clients

Description complète du poste

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

POSITION PURPOSE SUMMARY: The Front-Line Worker is responsible for delivering exceptional direct support, assistance and encouragement to The Gateway clients. The accomplishing of the Salvation Army’s mission starts with the Front-Line Workers’ ability to provide the residents with the resources they require to maximize their full potential in all spheres of life body, mind and soul. It is imperative that the incumbent align the delivery of their services with the core values by committing to a high standard of excellence and treating all staff and residents with respect and dignity. The Front-Line Worker provides a safe and secure environment for residents and visitors.

SERVICE RESPONSIBILITIES:

All Shifts

Signs in for shift and reads all Logbook entries
Take on role as Fire Captain each shift during emergency situations
Handles the admission, orientation for new intakes. Read and review house rules with new intake and complete the Triage
Ensure enforcement of house rules, including behavior modification discussions, giving/reviewing warnings and behavioral contracts
Enters all Intakes and Discharges on SMIS, process intake paperwork and upload necessary documents on SMIS
Print out SMIS bed log at end of shift and ensure that SMIS, the bed roster and Logbook match all shift activity, and ensure SMIS Queue is up to date
Accurately records day-to-day happening using appropriate methods; maintains logbooks and completes incident reports
Keeps a record of Presto Cards distributed and confirm how many cards are remaining before and at the conclusion of the shift
Monitors the activities of the residents and maintains availability for personal, practical and moral support
Provides the residents with their stored medication having them complete the medication distribution form, including providing safe storage and recording of prescribed medication, as requested by the resident.
Liaises with internal referral sources and external agencies as needed
Keep a record of bag lunch, late dinner requests and food allergies
Distribute late meals, bag lunches, coffee/tea, and serve snacks
Announce mealtimes, secure volunteers for tidying up
Oversee mealtimes and provide supervision in the serving area
Empty garbage cans as needed
Sweep/mop serving area as needed
Make announcements to residents as needed
Write messages for residents and notify residents accordingly
Distribute clothing and personal hygiene items as requested by the residents
Provide harm reduction resources and distribute safe use supplies as requested
Accept and document in the communication log donations received; place donations in storage bins to be washed, sorted and stored in the Storage Room
Respond to and direct all telephone inquiries/voicemails accordingly
Carries out wellness checks throughout the building in accordance with policies and procedures
Record all facility issues and concerns on the appropriate Work Order/Supply Order document
Assist residents with signing up for computer, and laundry services and monitor usage and provide support as needed
Assists and participates in resident functions on special occasions or activities
Place used walkie talkie on charger at the end of each shift
Contact repair people as needed
Approve overnight passes, working passes and curfew extensions
Tidy front desk/intake area throughout the shift
Assist residents who are Triaged at Level 1 with any resources/referrals that may be required as their Keyworker

Bag/label residents’ belongings and place in storage room that have been left behind according to policies and procedures
Cleaning/disinfect cots and make available for new intake in the absence of housekeeping
Perform other duties required by administration

Night Shift specific.

Complete nightly bed checks and discharge as needed, as per policy and procedure

ACCOUNTABILITIES:

CRITICAL RELATIONSHIP MANAGEMENT

Internal:

Reports directly to the Front Line Supervisor
Indirectly reports to the Property Manager, Assistant Director and/or the Director
Develop close working relationships with all staff within the organization including Housekeeper, Janitors, Case Worker, Housing Worker, Community Follow-Up Worker, Chaplain, Administration and the Management Team

External:

Establish and maintain good working relationships with external agencies to make the appropriate referrals.

Governance Boards and Councils: None

WORKING CONDITIONS:

The incumbent will work under the following disagreeable conditions:

Dealing with angry people
Abusive people
Verbal abuse
Isolation
Work schedule affecting lifestyle

The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision and Values, in a professional manner, upholding our code of conduct.

EDUCATION AND EXPERIENCE QUALIFICATIONS:

Education, Qualifications and Certifications:

High School Graduate with a diploma in the Social Services or Human Services field.
Prior related experience, including experience with frontline work in a social service setting
Knowledge and understanding of Homelessness, Addictions Counselling and Mental Health
Certification in CPR/First Aid
Certification in Crisis Intervention

Police check clearance
Adhere to standards that are consistent with the values & philosophy of The Salvation Army and Florence Booth House

Skills and Capabilities (examples provided below):

Attention to detail, problem solving and analytical skills.
Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility.
De-escalation skills
Possess excellent problem-solving skills
Ability to function as a team member
Basic computer and clerical skills
Fluent in written and spoken English

Compensation:

The target hiring range for this position is $21.28 to $26.60 with a maximum of $31.92.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email [email protected] if you have a need for any accommodation and we will be pleased to discuss this with you.

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