2 meilleures offres (bilingual customer service associate, vars, on) (à pourvoir)

Customer Service Representative
Republic Packaging Corp —Vars, ON
- De 45 000 $ à 60 000 $ par an
- Temps plein
- Bilingue
- Service à la clientèle
- Anglais
- Jours fériés payés
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il y a 4 jours
Office Administrator / Customer Service Coordinator
Dtech Services and Solutions Inc —Gloucester, ON
- De 22 $ à 28 $ de l’heure
- Temps partiel
- Bilingue
- Logiciels de GRC/CRM
- Vente
- Assurance Dentaire
- Assurance Vision
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Office Administrator / Customer Service Coordinator
Dtech Services and Solutions Inc —Gloucester, ON
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Office Administrator & Studio Coordinator
Devotion Dance Company —Kanata, ON
Experience with Canva, social media platforms, and basic website updates is an asset. Create engaging social media content and schedule posts.
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Bilingual Customer Service Representative (English/French)
Snap-on Tools of Canada Co. —Newmarket, ON
The overall responsibilities of the position include: ensuring that all customer issues and marketing requests are resolved and expedited in a timely manner,…
De 50 000 $ à 55 000 $ par an
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Bilingual Customer Service Representative
Makita Canada Inc. —Whitby, ON
Answering incoming customer calls regarding orders, pricing, billing, products, service, and general inquiries. High school diploma or equivalent.
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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : bilingual customer service associate (vars, on)

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Customer Service Representative

Republic Packaging Corp -
Vars, ON

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Détails du poste

Temps plein
De 45 000 $ à 60 000 $ par an
Il y a 4 jours

Profil recherché

Bilingue
Français
Service à la clientèle
Français
Anglais
Bases de données
Sens de l'organisation
Compétences en informatique
Dactylographie
Anglais
Compétences en communication

Description complète du poste

Located in Vars, ON, Loeb Packaging is one of Chicago-based Republic Packaging Corp.'s five North American operating locations. As a 60 year-old provider of cushion packaging and paper-based packaging, we are known for outstanding design, quality and customer service. In addition to packaging, we provide warehouse and inventory management services that can complement our packaging products or be a stand-alone service to provide solutions to our customers’ problems.

With our eye toward growth, we are actively working to grow our sales by 50% over the next 3 years and enter new markets with our packaging and service offerings. We are seeking an experienced and insightful Customer Service professional to join our team to support our service and packaging deliverables.

Role responsibilities:

Interact with customers and suppliers via telephone, email, or in person to provide support and information on products or services.
Collect and enter orders for new or additional products or services.
Build rapport with customers and work to ensure they receive excellent service.
Update customer information and requirements as necessary.
Use company ERP system to retrieve necessary customer information, inventory information, and purchase order status.
Support Purchasing functions, engaging suppliers where necessary to ensure needs are met.
Field customer questions and complaints; when the issue is beyond the representative's knowledge, escalate to the appropriate individual.
Ensure that appropriate actions are taken to resolve customers' problems and concerns.
Maintain customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
Perform other related duties as assigned.

What you bring:

Some college - degree preferred.
English/French bilingual.
5+ years of experience in an advanced Customer Service role.
Experience in the packaging industry preferred.
Excellent organizational skills and attention to detail.
Excellent communication and interpersonal skills.
Service-oriented and ability to resolve customer grievances.
Ability to maintain good customer relations.
Ability to type 40-50 words per minute.
Proficient computer skills and ability to learn database and ordering systems.

What we offer:

Near 50-year presence in Canada.
Single shift operation.
Compensation commensurate with experience.
A structured and supportive environment.
Paid vacation and holidays.
RRSP and Extended Health Benefits.
Clearly defined processes and expectations.
Growth opportunities for the right individual.

Apply online in confidence.

Our organization welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

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