4 meilleures offres (general manager, yorkton, sk) (à pourvoir)

MR. MIKES® Yorkton - Assistant General Manager
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Postuler rapidement
il y a 5 jours
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MR. MIKES® Yorkton - Assistant General Manager

MR MIKES SteakhouseCasual -
Yorkton, SK

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Détails du poste

Temps plein
De 55 000 $ à 60 000 $ par an
Il y a 5 jours

Profil recherché

Microsoft Excel
Expérience en gestion
ProServe
Certificat de manipulateur d'aliments
Gestion de restaurant
Études postsecondaires
Anglais
Microsoft Office
Expérience administrative
Diplôme d'études secondaires
Certificat de premiers soins de base
Leadership
Restauration
Travail en cuisine

Description complète du poste

MR MIKES isn’t just a pretty-looking restaurant with exceptional food, and the kind of ambience designed to rock your socks off. At its very core, MR MIKES is the experience, it’s the opportunity to take a break from the rigors of life, to share a drink with friends, to enjoy mouthwatering food that tantalizes the taste buds; a place where you can be you! And we are passionate about what we do.

As the Assistant General Manager at MR. MIKES®, you'll be dedicated to ensuring exceptional dining experiences and cultivating strong customer relationships. You'll oversee operational excellence, maintain a positive work environment, and manage the urbanLODGE program. Your commitment to 100% customer satisfaction will drive your approach to problem-solving and ensure a memorable visit for every guest. Additionally, you'll support staff training, uphold cleanliness standards, and collaborate closely with the Operations Manager for store performance improvements.

Specific Responsibilities:

Customer Satisfaction Commitment:

Uphold the philosophy of 'BUILDING RELATIONSHIPS' to ensure exceptional dining experiences.
Resolve customer concerns effectively, aiming to secure return visits and maintain customer loyalty.

Team and Staff Development:

Foster a positive and enjoyable work environment for the entire MR. MIKES® team.
Implement rigorous training using Customer Experience Manuals to onboard and develop staff effectively.

Bar (urbanLODGE) Management:

Oversee all aspects of the urbanLODGE program, including staff training, inventory control, cost management, security, and cleanliness.

Support & Communication:

Collaborate with the General Manager to address specific store performance issues.
Assist in restaurant management, prime cost analysis, staff training, and execution of MR. MIKES® systems.

Operational Excellence:

Ensure adherence to cleaning checklists and standards laid out in the Operational Excellence Review (OER).
Initiate action plans for improvement based on OER assessments and customer feedback.

New Store Openings & Renovations:

Lead roles in store openings, following corporate guidelines and contributing to continuous improvement.
Participate in debriefings and recommendations for post-opening/renovation process enhancements.

Budget & Training:

Aid in establishing and achieving the restaurant's operating budget.
Contribute as an instructor in the Franchisee/Management Training Program as needed.

Industry Engagement & Project Leadership:

Stay updated on industry trends and recommend applicable concepts for MR. MIKES®.
Lead or participate in specific projects assigned by the Operations Department.

Qualifications:

High School Graduation is required; Post-Secondary Education is preferred.
Minimum 3 years of Front of House, Back of house experience (or both), with at least 1 year in a supervisory or management role in a high-volume, casual dining restaurant.
Essential certifications in Provincial Food Safety, Responsible Alcohol Service, and First Aid/WCB.

Remuneration:

Details regarding compensation, benefits, and vacation entitlements will be outlined in a separate employment contract.

As the Assistant General Manager, you'll play a pivotal role in ensuring MR. MIKES® maintains its high standards, creates memorable dining experiences, and fosters a positive work environment for both staff and customers.

Job Type: Full-time

Pay: $55,000.00-$60,000.00 per year

Benefits:

Company events
Dental care
Extended health care
On-site parking
Paid time off

Ability to commute/relocate:

Yorkton, SK: reliably commute or plan to relocate before starting work (required)

Education:

Secondary School (required)

Experience:

Management: 1 year (required)

Language:

English (required)

Licence/Certification:

ProServe (required)
Food Handler Certification (required)

Location:

Yorkton, SK (preferred)

Willingness to travel:

25% (required)

Work Location: In person

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MR. MIKES® Yorkton - Assistant General Manager

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