20 meilleures offres (customer care manager, welland on) (à pourvoir)

Service Branch Manager
Kraun Electric —St. Catharines, ON
- De 90 000 $ à 120 000 $ par an
- Temps plein
- Expérience en gestion
- Marketing
- Électricité
- Bourses d'Études
- Programme d'Aide aux Employés
Postuler rapidement
il y a 5 jours
Automotive Sales Manager
Rose City Chrysler Dodge Jeep Ram Fiat —Welland, ON
- De 90 000 $ à 125 000 $ par an
- Temps plein
- Logiciels de GRC/CRM
- Vente
- Esprit d'analyse
- Réductions Tarifaires
- Indemnité kilométrique
Postuler rapidement
il y a 8 jours
Area Sales Manager
Winpak Ltd —Ontario
- Télétravail
- Bilingue
- Vente
- Marketing
- Assurance Invalidité
- Assurance Dentaire
Postuler rapidement
Office and Finance Manager
Devron Sales LTD —Welland, ON
- De 70 000 $ à 85 000 $ par an
- Temps plein
- Microsoft Excel
- Microsoft Office
- Comptabilité
- Assurance Dentaire
- Assurance Vision
Postuler rapidement
18 h
Store Manager
Tip Top - Pen Centre —St. Catharines, ON
- Fins de semaine au besoin
- Vente
- Service à la clientèle
- Recherche
- Réductions Tarifaires
- Assurance Invalidité
Postuler rapidement
Financial Services Manager
Northern Roads Auto Group —Niagara Falls, ON
- De 90 000 $ à 150 000 $ par an
- Temps plein
- Vente
- Compétences en communication
- Assurance Dentaire
- Assurance Vision
Postuler rapidement
12 h
Restaurant Manager
Fallsview Group —Niagara Falls, ON
- À partir de 50 000 $ par an
- Temps plein
- Hospitalité
- Gestion de restaurant
- Hôtel
- Assurance Dentaire
Postuler rapidement
Commercial / Architectural Territory Manager
Lynden Door Canada —Ontario
- Temps plein
- Vente
- Gestion de projet
- Capacités de présentation
- Assurance Dentaire
- Assurance Vision
Postuler rapidement
Service Ontario - Customer Support Supervisor
Staples —Welland, ON
- De 18,20 $ à 20,15 $ de l’heure
- Temps plein
- Bilingue
- Service à la clientèle
- Anglais
- Assurance Dentaire
15 h
Store Manager
Prime Communications Canada Inc —Fort Erie, ON
- 18,74 $ de l’heure
- Temps plein
- Vente
- Service à la clientèle
- Leadership
- Assurance Dentaire
- Programme d'Aide aux Employés
Postuler rapidement
Service Ontario - Customer Support Manager
Staples —Welland, ON
- De 39 300 $ à 45 700 $ par an
- Temps plein
- Bilingue
- Service à la clientèle
- Anglais
- Assurance Dentaire
il y a 4 jours
Branch Manager - Welland
Gerrie Electric Wholesale LTD —Welland, ON
- Temps plein
- Microsoft Office
- Développement commercial
- Gestion de budget
- Assurance Dentaire
- Programme d'Aide aux Employés
Postuler rapidement
Area Manager - Niagara ON - Cleaning Industry
United Services Group —Niagara Falls, ON
- De 65 000 $ à 70 000 $ par an
- Temps plein
- Microsoft Outlook
- Déplacements à prévoir
- Gestion de budget
- Assurance Dentaire
- Assurance Vision
Department Manager
Rona —Welland, ON
- De 46 000 $ à 57 000 $ par an
- Temps plein
- Leadership
- Compétences en communication
Postuler rapidement
Sales Manager Integrated Mills
Vesuvius USA —Welland, ON
- Vente
- Ingénierie
- Microsoft Office
Postuler rapidement
Retail Assistant Manager - Full-Time
maurices —Welland, ON
- De 19,48 $ à 20,65 $ de l’heure
- Fins de semaine au besoin
- Service à la clientèle
- Expérience en supervision
- Compétences en informatique
- Heures d'arrivée et de départ flexibles
Play Centre Manager
Sharky's Playground —Welland, ON
- De 18,50 $ à 22,00 $ de l’heure
- Temps partiel
- Hospitalité
- Certification RCR
- Port de charges lourdes
Postuler rapidement
il y a 6 jours
Shift Manager
Wendy's —Welland, ON
- Compétences en communication
Postuler rapidement
Team Lead-Retail
Roots —Niagara-on-the-Lake, ON
- Fins de semaine au besoin
- Vente
- POS
Postuler rapidement
Retail Supervisor, Full Time
Gap —Niagara-on-the-Lake, ON
- Fins de semaine au besoin
- Vente
- Réductions Tarifaires
- Plan d'actionnariat des employés

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Service Branch Manager

Kraun Electric -
St. Catharines, ON

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Détails du poste

Temps plein
De 90 000 $ à 120 000 $ par an
Il y a 5 jours

Profil recherché

Expérience en gestion
Marketing
Électricité
Conduite de véhicule
Gestion de la relation client
B2B
Affaires
Leadership
Compétences en communication
Gestion du temps

Description complète du poste

As Kraun Electric's Service Branch Manager, you'll build and manage a team of Project Managers, Technical Team Leads, electricians, and Customer Care staff, leading by example to develop a high-performing branch. This role is ideal for a strong business leader who thrives in a fast-paced service environment and values the impact of operational efficiency, responsiveness, and client trust.

You will oversee daily field operations, manage high-value customer relationships, and ensure each job is completed safely, efficiently, and to the highest standard. Your leadership will drive both team performance and financial results. You'll contribute to estimating and planning, align with cross-functional teams, and support the ongoing development of our service business. Kraun drives for results, takes pride in our professionalism, and values the people on our team. We love that we are good at what we do, and who we work alongside each day is critically important. We aim to provide a work environment where individuals feel safe, know they matter, and can grow professionally.

Role and Responsibilities

Team Leadership & Development

Lead, coach, and support the Branch Team, both administrative and field personnel, to deliver safe, high-quality service. Set clear expectations, manage performance, and provide ongoing professional development. Drive hiring, onboarding, and team-building efforts that align with Kraun's SPARK values. Your focus will be to ensure the team is focused on continuous improvement and delivery of exceptional customer experience.

Client Relationships & Service Delivery

Work closely with the Business Development Manager to foster key client relationships and act as the primary escalation point for service issues. Ensure consistent, proactive communication and high service standards.

Operational & Financial Management

Oversee departmental operations, including job costing, resource utilization, inventory control, invoicing, and receivables. Monitor financial performance with field staff, identify improvement opportunities, and implement cost-effective solutions. Responsible for achieving targets tied to the Branch P&L.

Strategic Execution & Growth

Execute strategic initiatives, manage change, and drive continuous improvement. Seek and act on client needs, market trends, and growth opportunities—including new service offerings, customer acquisition, and government funding.

Collaboration & Reporting

Collaborate across departments to ensure smooth workflows. Review and share performance metrics regularly to drive alignment and accountability.

Risk & Safety Oversight

Champion a culture of safety and manage operational risks in partnership with the Health & Safety Specialist.

Additional Responsibilities

Participate in industry events, stay informed on new technologies, and contribute to quarterly goal-setting with the COO and Shared Services team. Perform other duties as required to support the team and company objectives.

Qualifications and Education Requirements

Education in Business Management is an asset.10+ years relevant electrical experience, preferably in an industrial or commercial Project Management role is an asset.
Minimum 10 years of experience in B2B environments, with at least 5 years of proven leadership experience.
Valid Ontario Driver's License and clean driving record.
Ability to pass a background screening and provide a criminal reference check.

Experience and Preferred Skills

Proven experience managing a technical team and holding team members accountable for meeting performance targets.
Strong financial, operational, and people management skills.
Excellent interpersonal, written, and verbal communication skills.
Proficient in using digital tools and service management software.
Strong organizational, time management, and planning skills.
Systems-driven mindset and ability to optimize and train processes.
Goal-oriented mindset and adaptability in dynamic environments.
Demonstrated ability to solve problems effectively.
Working Environment & Physical Demands
Primarily an office setting with prolonged sitting.
Occasional visits to client facilities and ride-alongs with team members.
Routine use of standard office equipment.
Occasional travel and work outside regular hours to attend meetings, trade shows, and other events will be required.

Note: this is an in-office position. Remote work is not permitted.

Tools Provided

Computer technology to work effectively
Professional training courses as deemed helpful
Marketing materials
Company events
Retirement Savings Program
Extended Healthcare
Vision care
Dental Care
Employee Assistance Program
Education reimbursement
Health & Safety training

We are committed to providing equal employment opportunities and accommodations to applicants per the Accessibility for Ontarians with Disabilities Act (AODA). Applicants may request accommodation during the recruitment process.

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customer care manager emplois - welland on

Service Branch Manager

Automotive Sales Manager

Area Sales Manager

Office and Finance Manager

Store Manager

Financial Services Manager

Restaurant Manager

Commercial / Architectural Territory Manager

Service Ontario - Customer Support Supervisor

Store Manager

Service Ontario - Customer Support Manager

Branch Manager - Welland

Area Manager - Niagara ON - Cleaning Industry

Department Manager

Sales Manager Integrated Mills

Retail Assistant Manager - Full-Time

Play Centre Manager

Shift Manager

Team Lead-Retail

Retail Supervisor, Full Time

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : customer care manager (welland on)

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