20 meilleures offres (logistics & customer service supervisor, calgary, ab) (à pourvoir)

General Manager - Operations
Total Communication Services Inc. —Calgary, AB
- 120 000 $ par an
- Temps plein
- Expérience en gestion
- Anglais
- Diplôme d'études secondaires
- Assurance Dentaire
Postuler rapidement
Site Supervisor
Cornerstone Homes —Calgary, AB
- À partir de 90 000 $ par an
- Temps plein
- Anglais
- Sens de l'organisation
- Construction et rénovation
- Assurance Dentaire
- Congés payés
Postuler rapidement
il y a 10 jours
Lead Deck Builders Wanted!
Maverick Decks —Calgary, AB
- De 70 000 $ à 85 000 $ par an
- Temps plein
- Menuiserie
- Service à la clientèle
- Anglais
Postuler rapidement
Sales Manager
UniFirst —Calgary, AB
- De 100 000 $ à 110 000 $ par an
- Temps plein
- Microsoft Word
- Microsoft Excel
- Vente
- Régimes de participation aux bénéfices
- Jours fériés payés
Postuler rapidement
il y a 2 jours
Logistics Supervisor
Heavy Metal Equipment & Rentals —Alberta
- 12 Heures
- Conduite d'équipement lourd
- Microsoft Office
- En présentiel
- Assurance Invalidité
- Assurance Dentaire
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Field Supervisor
Work With Your Handz —Calgary, AB
- De 45 $ à 50 $ de l’heure
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Assurance Dentaire
- Assurance Vision
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Foreman
Work With Your Handz —Calgary, AB
- De 40 $ à 45 $ de l’heure
- Expérience en supervision
- Construction et rénovation
- Leadership
- Assurance Dentaire
- Assurance Vision
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Automotive Finance Manager/sales (F&I Expertise)
Best Vehicles Canada —Calgary, AB
- De 100 000 $ à 150 000 $ par an
- Temps plein
- Vente
- En présentiel
- Leadership
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il y a 13 jours
Service Manager
Agriterra Equipment —Alberta
- Temps plein
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Sales Manager - FFUN Motorsports Saskatoon
FFUN Group —Calgary, AB
- À partir de 100 000 $ par an
- Temps plein
- Vente
- Assurance Dentaire
Postuler rapidement
Logistics and Trade Compliance Manager
ECCO Heating Products Ltd. —Calgary, AB
- De 90 000 $ à 100 000 $ par an
- Temps plein
- Systèmes PGI
- Esprit d'analyse
- Baccalauréat
- Assurance Dentaire
- Assurance Vie
Postuler rapidement
il y a 2 jours
Shipping Supervisor
Krown Produce —Calgary, AB
- De 50 000 $ à 60 000 $ de l’heure
- Temps plein
- Anglais
- Chariot élévateur
- Expérience en supervision
- Congés payés
Postuler rapidement
il y a 2 jours
Distribution Manager
ECCO Heating Products Ltd. —Calgary, AB
- Temps plein
- Microsoft Excel
- Systèmes PGI
- Microsoft Office
- Assurance Dentaire
- Assurance Vision
Postuler rapidement
il y a 3 jours
General Manager – FFUN Motorsports Saskatoon
FFUN Group —Calgary, AB
- 120 000 $ par an
- Temps plein
- Sens de l'organisation
- Gestion de budget
- Leadership
- Assurance Dentaire
Postuler rapidement
Hybrid - Personal Insurance Broker - Service (Existing Client Account Manager)
Armour Insurance Group Ltd —Alberta
- Temps plein
- Travail hybride
- Vente
- Service à la clientèle
- Diplôme universitaire non requis
- Assurance Invalidité
- Assurance Dentaire
il y a 4 jours
Pre-Owned Sales Manager
Sunridge Mazda —Calgary, AB
- À partir de 135 000 $ par an
- Temps plein
- Vente
- Capacités de présentation
- Compétences en informatique
- Assurance Invalidité
- Assurance Dentaire
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il y a 10 jours
District Sales Manager
Savaria Corporation —Calgary, AB
- De 70 000 $ à 75 000 $ par an
- Vente
- Développement commercial
- Compétences en communication
- Assurance Dentaire
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Branch Manager
Wolseley Inc. —Calgary, AB
- Temps plein
- Bilingue
- Service à la clientèle
- Anglais
- Programmes de Bien-être
- Bourses d'Études
Postuler rapidement
il y a 4 jours
Regional Manager, Transportation & Logistics - Prairies
Lineage Logistics —Calgary, AB
- Temps plein
- Esprit d'analyse
- Baccalauréat
- Déplacements à prévoir
- Assurance Invalidité
- Assurance Dentaire
Postuler rapidement
il y a 14 jours
Senior Manager, Distribution Centre
Dollarama —Calgary, AB
- Bilingue
- Ingénierie
- Anglais
il y a 5 jours

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : logistics & customer service supervisor (calgary, ab)

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General Manager - Operations

Total Communication Services Inc.
Calgary, AB

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Détails du poste

Permanent | Temps plein
120 000 $ par an

Profil recherché

ConnectWise
Expérience en gestion
Anglais
Diplôme d'études secondaires
Amélioration continue
Leadership
Compétences en communication

Description complète du poste

About TotalComm

TotalComm is a proudly Canadian, Indigenous owned managed technology company serving businesses nationwide since 1996. We deliver voice, connectivity, structured cabling, and physical security solutions with a strong focus on relationships, service quality, and long-term partnerships.

We are entering a stage of rapid growth, and we’re investing in leadership to ensure our operations, teams, and customer experience scale the right way.

Role Overview

The General Manager is a newly created leadership role responsible for the overall performance, alignment, and operational maturity of TotalComm’s Sales, Customer Care, and Support teams.

Reporting directly to ownership, the General Manager is a leader of people, process, and execution, translating business plans into daily action, strengthening collaboration across teams, and ensuring the organization is positioned to support rapid, sustainable growth.

This is a leader-only role, focused on enabling teams to succeed through clarity, accountability, and strong leadership. Technical fluency is an asset, but success in this role is driven by people leadership, operational discipline, and execution excellence.

Key Responsibilities

Leadership & Culture

Serve as the primary people leader for Sales, Customer Care, and Support teams.
Build a people-first, high-accountability culture rooted in trust, clarity, and collaboration.
Coach, mentor, and support managers and team members to reach their full potential.
Set clear expectations and maintain consistent performance management.
Drive team engagement, alignment, and ownership through visible, hands-on leadership.

Operational Execution & Business Management

Translate ownership direction and business plans into clear, executable priorities.
Own day-to-day operations across customer-facing and revenue-generating teams.
Identify gaps, inefficiencies, or friction and implement practical process improvements.
Act as the escalation point for complex internal or customer issues.
Ensure the organization operates smoothly, efficiently, and consistently.

Sales Leadership & Enablement

Lead and support the sales team to achieve revenue and growth targets.
Ensure consistent use of a structured, repeatable sales process.
Maintain visibility and accountability around pipeline health and forecasting.
Strengthen collaboration between Sales, Customer Care, and Support to ensure seamless customer transitions.

Customer Experience & Support Oversight

Champion a customer-first mindset across all teams.
Ensure support and customer care teams deliver timely, high-quality service.
Monitor service performance, response times, and customer experience metrics.
Drive continuous improvement in service delivery and customer communication.

Process, Systems & Accountability

Create, document, and enforce standard operating procedures.
Track KPIs and operational metrics to support performance and decision-making.
Build structure and discipline without unnecessary complexity.
Support scalability by ensuring processes are repeatable, clear, and resilient.

Qualifications & Experience

5+ years of leadership experience in operations, general management, or multi-team leadership roles.
Proven success leading both sales and service-oriented teams.
Strong people leadership skills with a coaching and development mindset.
Experience improving operational maturity in a growing organization.
Comfort operating between strategy and execution.
Technically fluent; telecom or technology experience is an asset.
Excellent communication, organization, and follow-through.
Experience with CRM/PSA platforms such as ConnectWise is beneficial.
Willingness to travel occasionally within Canada to support distributed teams.

What Success Looks Like

Teams are aligned, engaged, and accountable.
Growth is supported by strong execution and operational discipline.
Sales, Customer Care, and Support function as one cohesive organization.
Customers experience consistent, high-quality service.
Ownership can focus on strategy, confident that execution is handled.
The business scales without sacrificing culture or customer experience.

Pay: $120,000.00 per year

Benefits:

Dental care
On-site parking

Ability to commute/relocate:

Calgary, AB: reliably commute or plan to relocate before starting work (required)

Application question(s):

Given the leadership scope and growth objectives of this General Manager position, what are your annual salary expectations to take on this level of responsibility?

Education:

Secondary School (preferred)

Experience:

Management: 5 years (required)

Language:

Fluent English (required)

Location:

Calgary, AB (required)

Willingness to travel:

25% (required)

Work Location: In person

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : logistics & customer service supervisor (calgary, ab)

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