3 meilleures offres (recreation manager, barrie, on) (à pourvoir)

Recreation Manager
Horseshoe Valley Resort —Barrie, ON
- De 45 000 $ à 48 000 $ par an
- Service à la clientèle
- Hôtel
- Compétences en informatique
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il y a 2 jours
Camp Manager
Pedalheads Bike Camps Inc. —Barrie, ON
- De 21 $ à 23 $ de l’heure
- Repos la fin de semaine
- Certification RCR
- Vente
- Pas d’expérience requise
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Aquatic Supervisor
CFMWS —Essa, ON
- De 24,91 $ à 33,24 $ de l’heure
- Bilingue
- Certification RCR
- Anglais
- Assurance Invalidité
- Assurance Dentaire
il y a 2 jours

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Bike/Trail Supervisor
Pedalheads Bike Camps Inc. —Barrie, ON
Hold or willing to get a current first aid certificate. Camp Supervisors will always be willing to go the extra mile to engage customers and provide excellent…
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Resident Programs Manager
Tony Stacey Centre —Scarborough, ON
A post-secondary diploma or degree in recreation and leisure studies, therapeutic recreation, kinesiology or other related field from a community college or…
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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : recreation manager (barrie, on)

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Recreation Manager

Horseshoe Valley Resort -
Barrie, ON

Postuler rapidement

Détails du poste

De 45 000 $ à 48 000 $ par an
Il y a 2 jours

Profil recherché

Systèmes d'exploitation
Service à la clientèle
Compétences en informatique
Service aux visiteurs
Leadership
Compétences en communication

Description complète du poste

Position: Recreation Manager

Department: Recreation

Reports To: Senior Recreation Manager

Position Status: Salary

Who We Are: At Horseshoe Resort, we are a team that loves to serve people, priding ourselves on the service that our colleagues deliver to our guests. Horseshoe Resort is always looking for talented individuals to join our growing team of hospitality professionals and recreation enthusiasts. If you are outgoing, friendly and love adventure and the outdoors, you may be the person we are looking for!

Position Summary:

The Recreation Manager is responsible for overseeing the daily operations of Guest Services, Rentals, Retail, and Recreation activities at the Resort. This role ensures exceptional guest experiences while driving retail performance, staff development, and operational excellence across both winter and summer seasons. The Recreation Manager will collaborate with other departments throughout the Resort to deliver seamless and memorable guest experiences.

Duties & Responsibilities:

Oversee the day-to-day operations of Guest Services, Rentals, Retail, and Recreation activities.

Approve employee time and attendance daily
Build, maintain, and communicate weekly schedules across all recreation outlets with budgeted labour costs

Assist in the development and implementation of a diverse range of recreational programs and activities for guests.
Serve as the first escalation point for guest concerns, complaints, and special requests.
Manage the staffing needs, recruitment, onboarding, and training within the department.
Lead the planning and execution of winter and summer recreation programming, including camps and daily activities.
Oversee the Resort Race Series and support special events in collaboration with other departments.
Oversee the RFID inventory
Support with RTP
Collaborate with the Marketing team to promote recreation programs, events, and retail offerings.
Maintain and improve standards and services to ensure guest satisfaction and member loyalty.
Conduct regular performance evaluations and provide ongoing training and development opportunities to staff
Encourage high employee morale and engagement within the team and address employee relations matters promptly with Senior Recreation Manager.
Improve, maintain, and adhere to all operational and safety procedures ensuring safe and efficient operation in all departments
Work with Resort leaders to ensure all recreation facilities and equipment are maintained and in a safe and operational condition.
Gather and analyze guest feedback to continuously improve the recreational offerings.
Other duties as required

Qualifications:

Previous Leadership within hospitality or Resort setting is an asset
Must be self-motivated and able to take initiative
Be able to lead and motivate a large team of staff in multiple departments
Excellent customer service, organization, and computer skills
Ability to multi-task and cope with the pressure of the fast paced resort environment
Superior communication, interpersonal and management skills
Good knowledge of all guest services, retail and rental operations
Strong working knowledge of POS and Google operating systems

Our Commitments to You:

Supportive Experience - Our goal is to provide our guests with an exceptional experience and we are just as committed to ensuring that your experience is equally exceptional. We strive to create a positive and inclusive workplace where our employees feel valued and heard.
Value-Added Perks - As part of our team you will enjoy exclusive employee discounts and special offers on accommodations, dining and amenities at any of our affiliated Resorts which include Muskoka Bay Resort and Deerhurst Resort.
Career Mobility - With multiple properties within the Freed Hotels & Resorts portfolio, we provide opportunities to explore different roles, locations and career paths within the organization, giving you the flexibility and ability to shape your career journey.

Visa Requirements: Must be eligible to work in Canada

The above job description is not intended to be exhaustive lists of all responsibilities, skills or efforts associated with or expected of the role, but are intended to accurately reflect principal job elements.

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