20 meilleures offres (advisor, investment and financing, calgary, ab) (à pourvoir)

Customer Success Manager - ENT and SMB
Energy Toolbase Software Inc. —Calgary, AB
- Logiciels de GRC/CRM
- Salesforce
- Ingénierie
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Chief Financial Officer (CFO)
Complete Environmental Group —Calgary, AB
- De 160 000 $ à 200 000 $ par an
- Temps plein
- Service à la clientèle
- Systèmes PGI
- Microsoft Office
- Assurance Dentaire
- Programme d'Aide aux Employés
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Journeyman/woman Automotive Service Technician
Northland Kia —Calgary, AB
- De 47 $ à 52 $ de l’heure
- Temps plein
- Expérience en mécanique
- En présentiel
- Diagnostic automobile
- Assurance Invalidité
- Assurance Dentaire
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Journeyman/woman Automotive Service Technician
SSG Automotive —Calgary, AB
- De 70 000 $ à 90 000 $ par an
- Temps plein
- Port de charges lourdes
- Schémas
- Expérience en mécanique
- Congés payés
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Automotive Service Technician
Canada Custom Autoworks —Calgary, AB
- À partir de 45 $ de l’heure
- Temps plein
- Port de charges lourdes
- Service à la clientèle
- Maintenance
- Congés payés
Postuler rapidement
il y a 8 jours
Automotive Journeyman Technician
Metro Ford Sales Ltd —Tsuut'ina, AB
- Temps plein
- En présentiel
- Diagnostic automobile
- Réductions Tarifaires
- Assurance Dentaire
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Outside Sales Representative
Work Truck West —Alberta
- À partir de 60 000 $ par an
- Temps plein
- Logiciels de GRC/CRM
- Vente
- Marketing
- Assurance Dentaire
- Congés payés
Postuler rapidement
il y a 12 jours
HSE Operations Coordinator
Salient Health and Safety Inc. —Calgary, AB
- 65 000 $ par an
- Temps plein
- Travail hybride
- Microsoft Word
- Microsoft Office
- Expérience administrative
- Indemnité kilométrique
- Assurance Dentaire
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Contract Safety Advisor – Project Assignment – DAY SHIFT
Sancton Group Inc. —Calgary, AB
- À partir de 45 $ de l’heure
- Heures supplémentaires
- Microsoft Office
- Esprit d'analyse
- Certificat de premiers soins de base
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8 h
Licensed Automotive Technician
Precision Hyundai —Calgary, AB
- À partir de 34 $ de l’heure
- 8 Heures
- Service à la clientèle
- En présentiel
- Diagnostic automobile
- Réductions Tarifaires
- Bourses d'Études
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Field Health and Safety Coordinator
Shott Earthworks Inc. —Alberta
- De 34 $ à 38 $ de l’heure
- Temps plein
- Certification RCR
- Certificat de premiers soins de base
- Déplacements à prévoir
- Assurance Dentaire
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il y a 4 jours
Senior Mortgage Underwriter
Mortgage Connection Ltd. (Robby Aurora's Mortgage Team) —Calgary, AB
- De 75 000 $ à 100 000 $ par an
- Temps plein
- Travail hybride
- Microsoft Excel
- Microsoft Outlook
- Esprit d'analyse
- Congés payés
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Part-Time Broker of Record Condominium Management (Managing Broker)
AMG REALTY AND PROPERTY MANAGEMENT INC. —Calgary, AB
- Temps partiel
- Travail hybride
- Service à la clientèle
- Expérience en supervision
- Sens de l'organisation
- Heures d'arrivée et de départ flexibles
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il y a 3 jours
Controller
Carbon Capture Reclaiming Services Ltd. —Calgary, AB
- De 95 000 $ à 105 000 $ par an
- Temps plein
- Travail hybride
- Microsoft Excel
- Comptabilité
- QuickBooks
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il y a 11 jours
CA Financial Advisor
Edward Jones —Calgary, AB
- De 38 500 $ à 100 000 $ par an
- Temps plein
- Vente
- Développement commercial
- Esprit d'analyse
- Régimes de participation aux bénéfices
Construction Safety Coordinator
NEWWAY FORMWORK INC —Calgary, AB
- De 32 $ à 34 $ de l’heure
- 8 Heures
- Microsoft Word
- Espagnol
- Microsoft Excel
- Indemnité de déménagement
- Assurance Dentaire
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Contracts Advisor
RTS Consultants Inc. —Calgary, AB
- Contrat
- Esprit d'analyse
- Baccalauréat
- En présentiel
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16 h
RV Service Technician
Bucars RV Centre —Airdrie, AB
- De 58 240 $ à 95 000 $ par an
- Temps plein
- Expérience en mécanique
- Maintenance
- En présentiel
- Congés payés
Postuler rapidement
il y a 1 jour
Customer Success & Operations Lead
ABM Integrated Solutions —Calgary, AB
- À partir de 65 000 $ par an
- Temps plein
- Capacités de présentation
- Baccalauréat
- Réseaux informatiques
- Programmes de Bien-être
- Assurance Invalidité
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Group Tours Sales Consultant
Anderson Vacations —Calgary, AB
- À partir de 40 000 $ par an
- Temps plein
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Assurance Dentaire
- Congés payés
Postuler rapidement
il y a 14 jours

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : advisor, investment and financing (calgary, ab)

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Customer Success Manager - ENT and SMB

Energy Toolbase Software Inc. -
Calgary, AB

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Détails du poste

Permanent

Profil recherché

Logiciels de GRC/CRM
Salesforce
Ingénierie
Microsoft Office
Baccalauréat
Certification Scrum Master
Communication
Technologies de l'information
Logiciel-service
Affaires
Gestion des comptes
Compétences en communication

Description complète du poste

Essential Duties and Responsibilities

Serve as the primary post‑sale point of contact for assigned customer accounts, ensuring successful adoption and ongoing usage of Developer, Controller, and Monitor.
Monitor customer behavior, performance metrics, and product engagement to proactively identify churn risks and develop mitigation strategies; scope of engagement may include managing a larger portfolio of SMB customers or fewer, more complex Enterprise accounts.
Drive renewal processes for SaaS contracts by communicating value, addressing customer concerns, and ensuring timely execution of renewal documentation.
Forecast Net Revenue Retention (NRR) opportunities within assigned accounts by identifying expansion, upsell, and cross‑sell potential.
Conduct regular customer engagements, which may range from scaled check‑ins and cadence‑based outreach (SMB) to structured business reviews and strategic planning sessions (Enterprise).
Coordinate with Onboarding Managers to ensure a smooth transition from implementation to long‑term customer success.
Partner with Regional Sales Managers and Project Development Advisors to support customer initiatives, resolve product issues, and strengthen account relationships.
Maintain accurate customer data, interaction history, and renewal forecasting within Salesforce.
Collaborate cross‑functionally with Sales, Operations, Engineering, Support, and Product teams to resolve customer challenges and advocate for customer needs.
Deliver product education to customers to drive adoption and enhance user proficiency; approach may emphasize self‑serve enablement for SMB customers and high‑touch enablement for Enterprise customers.
Track customer feedback and recurring themes, providing actionable insights to inform product enhancements and process improvements.
Contribute to the development of scalable customer success resources, such as Knowledge Base articles, FAQs, and enablement materials, particularly in support of SMB customers.
Ensure customer inquiries and issues are handled by appropriate internal teams, escalating when necessary.
Represent Customer Success at customer‑facing meetings, events, or industry functions as needed, with Enterprise accounts requiring more frequent external engagement.
Ensure compliance with company policies and support the continuous improvement of customer success processes and tools.

Knowledge, Skills, and Abilities

Strong relationship-building skills with a customer-first mindset.
Excellent verbal and written communication abilities.
Ability to analyze customer data and identify trends, risks, and opportunities.
Strong problem-solving skills with the ability to navigate complex account situations.
Proficiency with CRM tools (Salesforce preferred).
High attention to detail, accuracy, and documentation quality.
Ability to manage multiple accounts and priorities in a fast-paced environment.
Proficient in Microsoft Office Suite; familiarity with Zoom preferred.
Ability to work independently with sound judgment and proactive initiative
This role requires travel in the US and Cananda (up to 25%)

Education and Experience

Education:

Bachelor’s degree in Business Administration, Communications, Engineering, Information Technology, or a related field preferred.
Equivalent combination of education and relevant professional experience will be considered.

Experience:

SMB CSM track: 1–3 years of experience in customer success, account management, SaaS operations, or a related customer‑facing role
Enterprise CSM track: 3–5+ years of experience managing strategic or enterprise SaaS customers
Experience driving renewals, forecasting retention, and reducing churn
Familiarity with energy management systems, distributed energy resources, or SaaS platforms is an asset
Proven success managing customer relationships while meeting engagement, renewal, and satisfaction targets

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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advisor, investment and financing emplois - calgary, ab

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Contract Safety Advisor – Project Assignment – DAY SHIFT

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Field Health and Safety Coordinator

Senior Mortgage Underwriter

Part-Time Broker of Record Condominium Management (Managing Broker)

Controller

CA Financial Advisor

Construction Safety Coordinator

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RV Service Technician

Customer Success & Operations Lead

Group Tours Sales Consultant

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : advisor, investment and financing (calgary, ab)

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